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“A Gem in the Centre of Madrid”

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Splendom Suites Gran Via
Ranked #18 of 441 Hotels in Madrid
Certificate of Excellence
Reviewed 22 August 2014

This hotel is amazing, we came for a 4 days stay but it make us wish we could stay longer. The room is great, with kitchen and living room, very clean and beautiful. They have great care with details and the service is outstanding, in a great location, 2 min from Gran Via station. All that for the price of a lousy one star hotel in London. This is one I can easily recommend!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Apbarbosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Splendom Suites Gran Via, responded to this reviewResponded 18 September 2014

Thanks for your comments, and I hope we have the chance to welcome you back with us very soon!

All the best,


Patricia Canes
pcanes@thesuitesgroup.com

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Reviewed 19 August 2014

The location quite simply perfect, in a quite alley right around from the liveliest pedestrian shopping street in town. The building and suite is well kept and maintained. The staff paid a lot attention to details and things works out in in many happy ways. The kitchen is well equipped. Bathroom works great. WiFi is perfectly functional and faster than what I have at home. The decor and furniture is really exactly as sleek as seen in the photos. I'll definitely stay there again.

  • Stayed: August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank BlueWhirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Splendom Suites Gran Via, responded to this reviewResponded 21 August 2014

Thank you for your wonderful remarks that we have shared with the staff.

We are happy to hear that you enjoyed your stay with us so hopefully we will see you again when visiting Madrid or Barcelona.

Warm regards,

Patricia Canes
pcanes@thesuitesgroup.com

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Reviewed 12 August 2014

The staff is very helpful. They emailed us several days ahead to ask us what time we were coming and if they could get any groceries for us. The location is great to all attractions and metro. Very clean and everything worked. Nice to have a little apartment a block off great shopping on the Gran Via. The only thing that knocks it to a 4 star are the beds. You can feel the springs through the mattress and I woke up with a backache.

Stayed: August 2014, travelled with family
Thank wendyaaronson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Splendom Suites Gran Via, responded to this reviewResponded 21 August 2014

Thank you for your comments. Glad you enjoyed the location and your stay.
Sorry to hear about the beds that personaly surprosed me because they are new as all in the property that was open last December. Our apologies if were not as confy as desired.

Warm regards,


Patricia Canes

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Reviewed 5 August 2014

My wife and I recently stayed in the Splendom Suites Gran Via during our vacation to Spain. My parents stayed in a room on a separate floor. Of the four hotels we stayed in during our two-week trip, our five nights at the Splendom Suites were probably my favorite overall.

I can't say enough good things about this hotel as an option for families, business travelers, or vacationing couples. The hotel offers apartment-style rentals, complete with a kitchen (stocked with wine, tea, an espresso machine, a refrigerator, cutlery, etc); a spacious living room with a full-sized sofa and widescreen television; and a nice bedroom with its own television. The bathroom was up-to-date, with every amenity one would expect for a hotel at this price. A small balcony off the living room is a nice bonus.

I found the hotel staff to be helpful and accommodating.

Splendom Suites is in the vibrant Chueca neighborhood. It's across a quiet residential street from a busy cafe-bar and is only a block away from the Gran Via. The Sol, Chueca, and Gran Via Metro stops are all less than 5 minutes away on foot. Shopping and excellent dining and nightlife are right around the corner.

I absolutely plan to stay at the Splendom Suites Gran Via on future trips to Madrid, and would not hesitate to recommend it to friends and family.

Room Tip: It's worth spending slightly more to get a suite with a living room.
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Colin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Splendom Suites Gran Via, responded to this reviewResponded 21 August 2014

We are more tan happy reading your comments. Thank you very much !!

Hope to see you again in the near future.

All the best,


Patricia Canes
pcanes@thesuitesgroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

We stayed there three times, in a two bedroom apartment, throughout a month long trip in Spain. Fantastic staff, very well mannered and always ready to assist your every need. Extremely comfortable apartments, very new (opened in November). Great A/C amidst the summer heat, nice rooms on the smaller side (as is customary in Europe), Great blackout, very well equipped. Has a washer, but no drier, which might be my only issue. Very comfortable beds, plus great pillow menu Apartments are very soundproof.
Fantastic location (couldn't be better) in Fuencarral, full of shops, very close to restaurants, attractions etc. Apartment is in a pedestrian street but a few steps of Valverde through which traffic is allowed, Only 1 1/2 block to the center of the Gran Via, few more blocks to Puerta del Sol. Still very quiet, despite its location.
If you are coming from the airport, ask them for transportation ahead of time. There service is inexpensive with extremely reliable, courteous service in a Mercedes van.
Should we go back to Madrid, we will definitively stay there. Very highly recommended!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank ddelacruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Splendom Suites Gran Via, responded to this reviewResponded 21 August 2014

Thank you for your wonderful remarks and repited visits, our goal is to make you feel your home away from home.

We look forward to seeing you again next time you are visiting Spain.

Warm regards,


Patricia Canes
pcanes@thesuitesgroup.com

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Reviewed 4 August 2014

Finding a hotel room in Europe that would allow a family of five was a nightmare so when I found a hotel that would allow my family to stay in one "room", well... you can imagine I was a little worried. Once we entered our room we could see this was an actual apartment with two king size beds and a sofa bed in the living room area. It was clean, with one and a half bathrooms (we kinda wished we could have had two full bathrooms). And the two words most people love to hear when traveling Europe: Free WiFi.
The best thing of all... LOCATION! This place is only two blocks away from La Gran Via and just down the block you have Fuencarral Street which was turned to a pedestrian street with lots of shops and restaurants and a great place to just sit and people watch.
We were treated amazingly by the staff and made us wish we could have stayed there a few more nights.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank danelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Splendom Suites Gran Via, responded to this reviewResponded 21 August 2014

Thank you for your nice comments. It's true that is not always easy to accommodate a family of 5 people and this is exactly our unique selling point.
We are very happy to hear that you had a good time in Splendom Suites and hopefully next time you can stay longer.

Warm regards,


Patricia Canes
pcanes@thesuitesgroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

This apartment hotel is very well located, with great rooms and management. We were on the back end of a long trip, and really enjoyed our stay here. We had the two bedroom family unit, which was very comfortable for our family of five. I have nothing negative to say about this hotel.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Jerry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Splendom Suites Gran Via, responded to this reviewResponded 21 August 2014

Thank you for your review that we really appreciate.
We are very happy to hear that you enjoyed your stay with us.

Hope to see you again when visiting Spain.

All the best,


Patricia Canes
pcanes@thesuitesgroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Splendom Suites Gran Via

Address: Calle San Onofre 5 Centro, 28004 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #18 of 441 Hotels in Madrid
Price Range: £71 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Splendom Suites Gran Via 4*
Number of rooms: 26
Official Description (provided by the hotel):
Rent our suites or apartments located in the heart of the shopping district and cultural neighbourhood full of theaters, nightlife and the most relevant museums in Madrid. Splendom Suites Gran via has 26 boutique suites/apartments completely restored, a few steps from Gran Via and other tourist attractions such as Plaza Cibeles or Puerta de Sol. Suites are full equiped with all the comfort of a home away, with all the details and services necesaries to spend a comfortable stay in Madrid city center. ... more   less 
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