I travel as much as I can.
I came to this place in Nov 2011 for the first time and the experience was so bad I sworn to never! go back there.
The location is really very good and the price is not bad but too much for the horrid and lack of service and treatment you get from the owner or landlord Miguel.
Last time I was here with my son and his cousin we were placed in a triple room so it was ok. I had two strong guys with me so it was not noticeable.
This time I made the reservation BY MISTAKE because LAST TIME as soon the time was over for us to stay Miguel turns NASTY! and I do not use words such as this EVER!
I came alone, I was carrying a backpack and another small bag with wheels. Miguel saw me struggle and did not offer at all to help me!
I got a single room that you must share a bathroom (toilet but not the shower)
The WHOLE room was as large as a regular size bathroom in the USA at the corner there was a shower.
I was NOT greeted as someone that was repeat! I could not sleep because the bed was AWFUL! my whole body hurts!
The TV did not work and if you call the main office - talk to the walls better!
I tried to stay another night and was treated like a common criminal! I guess the maid called him over because calling did not work! no one! answers! horrid.
I happened to not feel so good so I was trying to stay another night and Miguel comes to the door - "it is not possible - you must leave now! "
I had to SHOVE everything to my carry on and put the stuff out the door.
SO! Room - way too small in a size of a regular bathroom and if you need to pee forget about it - you must go to another place.. nice no?!
Shower - Be careful, its built into the corner of the room!
Helpful - If you are a woman - go to first floor and stay away from this evil person name Miguel - he is happy to take your money but when its time to go you better be ready or you will be herrast every 5 minutes until you are out!
Clean - Its ok.
As much as the Alps is horrid that is how wonderful the Hostal Residencia Ginebra is awesome - it on the first floor and in the building which I also stayed there After I stayed at the Alps the first time - that is the place I wanted to stay but mistaken - the owner is amazing! helpful, understanding and basically everything this Miguel person is not!!! - hostel Los Alps is a very hostile! So just keep away from the 4th floor and just go to - HR ginebra - you will be treated with respect, love and great personalities a big smile you need so very much after the hideous experience with The Hostal Alps! Spanish people is known for is definatly not at the Hostal Los Alpes.
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- Also Known As:
- Hostal Los Alpes Hotel Madrid