We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice stay at Vincci Soho Madrid”
4 of 5 bubbles Review of Vincci Soho

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Vincci Soho
Ranked #107 of 445 Hotels in Madrid
Certificate of Excellence
Invercargill, New Zealand
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice stay at Vincci Soho Madrid”
4 of 5 bubbles Reviewed 13 March 2014 via mobile

The Reception and bell staff were very friendly and helpful. excellent service. The Room was very clean and spacious. Serviced each day. Well priced room and breakfast. Central location. Would stay again, only negative is that the lighting is very dim

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank t_g_miles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,466 reviews from our community

Traveller rating
    496
    653
    216
    57
    44
See reviews for
154
645
75
359
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Perth, Australia
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 18 February 2014

Hotel is in a good location in Madrid, where you can walk around quite easily. We did not catch the train so not sure if it was near train stations.

Staff were very helpful with any queries, they also let us store our bags for a few hours as we arrived quite early from the train.

We booked a superior double room so it was larger than the standard room. We were able to open 2 large suitcases with space still to move around. We were given a smoking room, we didn't want to cause a fuss as the hotel was quite full so we put up with it for 5 nights. Bed was quite large was fine to sleep on. The rooms are not sound proof at all, we could hear EVERYTHING the couple next door were getting up to. You could also hear housekeeping in the morning once they started cleaning. Bathroom had a bidet in it for those of you who like it. There seemed to be a bit of mould staring to build up in the shower/tub. So for those 2 reasons we gave it 3 stars.

Wifi was not free, however we have an Apple Airport Express so internet was complimentary for us. Only english news channels.

Taxi stand just a couple of metres down from the main door so no issues getting a taxi.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cloudy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soho, responded to this review, 13 March 2014
Dear Customer,

Thank you for choosing us and providing us with your comments and opinions. We will take them into account carefully because they will help us improve day after day and thus to adapt our facilities and services to our customers' tastes and needs.

We were pleased to learn that you liked the location of our hotel and also the attention you receive from our staff.

We regret however that not all aspects of your stay lived up to your expectations. In this respect, we would like to clarify that at the hotel we are equipped with free Internet by cable and WiFi. We are sorry that you were not properly notified of this.

Our guestrooms and facilities are inspected regularly and pass rigorous quality checks. We are sorry that during your stay there was a temporary lapse.

We hope that you can visit us in the near future so that you can enjoy a true Vincci experience.
We remain at your service for anything that you might need.

With best wishes.
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greater Manchester, United Kingdom
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 24 January 2014 via mobile

I had a lovely room on the top floor. It had lots of unnecessary frills like a automatic roof blind, which takes about 5 minutes to close and makes a massive amount of noise. The room was dark and I struggled to make it light. There was no desk to work from, no laundry service (I turned up at 11pm with meetings the next day and they just said laundry is from 10:30). I normally iron my own shirts, but surprise, surprise there was no iron. Also no coffee/tea making facilities in room. Breakfast is fantastic, as is location, but stay here on a romantic weekend not a business trip

Stayed January 2014, travelled on business
Helpful?
1 Thank jonners50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soho, responded to this review, 13 March 2014
Dear Customer,

Thank you for choosing us and for sharing your experience.

We were pleased to hear that you rated positively our breakfast and also our hotel's location, however we regret that not all aspect of your stay lived up to your expectations. In this respect, we would like to clarify that we have a laundry service during the day and as a function of our customers' needs.

We would be delighted to welcome you once again to our hotel or to any of our establishments.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barnstaple, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 22 January 2014

Ideally positioned in the heart of the city. Room was excellent, with a great shower. No noise to disturb us at night and we were on the front of the hotel.

Breakfast was excellent - continental and English if you wanted it. Great staff, very helpful. Everything was within walking distance, we would certainly stay again.

Room Tip: It's possible to walk everywhere in Madrid - take comfortable shoes!
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soho, responded to this review, 13 March 2014
Dear guest,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 16 January 2014

stayed at the hotel once. Nice location, close to Gran Via. Rooms are a bit dark. It did not have a working desk, when I asked for a room with a desk I was told I had to pay more. On the other hand I did not have an adaptor and they found one for me. Very helpful staff.

So for holidays great, as the wifi was not great either. It is a nice hotel though. Lots of character.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soho, responded to this review, 13 March 2014
Dear guest,

We are pleased to know that you enjoyed your stay with us. Thank you for having chosen us and for offering us your comments and opinions. We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 January 2014

Exactly where you want to be. In the heart of it, yet still able to sleep. Room was good, shower great. Coffee not so good. But a great hotel with friendly staff and located exactly where you would want to be.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SGW_SPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soho, responded to this review, 13 March 2014
Dear guest,

Thank you for your comments, we are pleased to know that you enjoyed your stay with us.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 30 December 2013

The main objective of our trip to Madrid was to see art - to visit the Prado and to see Picasso's Guernica at the Queen Sofia museum. The location of this hotel was perfect for that, and also for the Thyssen museum which was across the road. I would recommend this hotel for people who want to see great art in Madrid. The rooms were small (nowhere to unpack) but the breakfast was great and the reception staff were helpful (I asked for help in confirming my transfer to the airport and they assisted me well). We would stay here again.

Room Tip: There are two buildings. One is through a series of corridors, it was like a rabbit warren (2 lifts...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R0bbie3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Vincci Soho, responded to this review, 31 December 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madrid hotels
Paseo del Prado
Vincci Centrum
Vincci Centrum
#88 of 445 in Madrid
4.0 of 5 bubbles 953 reviews
Huertas
Hotel One Shot Prado 23
Hotel One Shot Prado 23
#61 of 445 in Madrid
4.5 of 5 bubbles 824 reviews
Huertas
Catalonia Las Cortes
Catalonia Las Cortes
#9 of 445 in Madrid
4.5 of 5 bubbles 1,409 reviews
Show Prices
Show Prices
Show Prices
Huertas
Hotel Room Mate Alicia
Hotel Room Mate Alicia
#39 of 445 in Madrid
4.5 of 5 bubbles 1,199 reviews
Chueca
Vincci The Mint
Vincci The Mint
#19 of 445 in Madrid
4.5 of 5 bubbles 457 reviews
Huertas
NH Collection Paseo del Prado
Show Prices
Show Prices
Show Prices

Been to Vincci Soho? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vincci Soho

Property: Vincci Soho
Address: Calle Prado 18, 28014 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#58 Business Hotel in Madrid
#77 Luxury Hotel in Madrid
#84 Family Hotel in Madrid
#99 Romantic Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Vincci Soho 4*
Number of rooms: 177
Official Description (provided by the hotel):
Modern and desing hotel, that it is located in the heart of the historic center of the city,in the famous Barrio de las Letras,whithin walking distance from the socall "Triangle of Art"formed by the city´s main museums,just a few steps from the Plaza de Santa Ana and the Puerta del Sol.It offers 169 design rooms all equipped with the lastest thecnologies.The hotel also has an a la carte restaurant with day menu and buffet breakfast with terrace, bar - cafeteria, wide common areas, an inside patio, outside terrace with garden, private garage and meeting facilities. The perfect option for the business or leisure traveller ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, LoveHolidays, Priceline, TripOnline SA, Odigeo, Travel Republic (UK), Agoda, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Vincci Soho reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Vincci Soho Hotel Madrid
Vincci Hotel Madrid
Vincci Hotel Soho

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing