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“A wonderful Break” 5 of 5 bubbles
Review of Jardin Metropolitano

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Jardin Metropolitano
Ranked #52 of 444 Hotels in Madrid
Certificate of Excellence
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A wonderful Break”
5 of 5 bubbles Reviewed 27 February 2013

My husband and I have just come back from Madrid after a 3 night break at this lovely Hotel.
I really cant find any negatives at all with this Hotel.
We arrived at 1pm and was checked in smoothly and quickly. We was asked if we wanted a Smoking or Non Smoking Room, which was nice as we are Non smokers .
The room was beautiful and huge ! Lots of wardrobe space, and a bulit in safe.
All toiletries were there for us in the beautiful bathroom, along with a hairdryer.
Lovely commfortable bed, and a Pillow Menu !! So if we wanted harder or softer pillows we could fill in the request and have them delivered to our room.
We had a small fridge in the room stocked up with Mini Bar snacks and bottles, which obviously you would be chared for if used. We purchased our own waters in the Carrefours round the corner and they fitted in the fridge no problem.
Maybe the only thing that would have be nice was a small Kettle in the room to make yourself a hot drink, but I did ask if this was possible and although it wasnt, I was told that all I had to do if I wanted boiling water was ring Reception and they would bring me up a pot immediatley, which was brilliant.
The location was also excellent. Right near the Metro, which we used everyday to get into the centre of Madrid (so easy to use). Lots of shops around the Hotel and places to eat . We asked Reception to recommend a Chinese, and the man on the Desk gave me a drawn diagram showing me exactly where it was, and although it was off the beaten track it was worth the walk !
Fantastic little restaurant and fab food.

All of the staff at the Hotel were so polite and friendly, nothing was too much trouble and all spoke very good English.

Thank you to the Jardin Metropolitano for a lovely stay, we would definatley book here again if we went back to Madrid.

Room Tip: Ask for a higher room for a better view and also make sure you ask for a Non Smoking room if you are...
See more room tips
  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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499 reviews from our community

Traveller rating
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    34
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    5
See reviews for
130
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Tarragona, Spain
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 5 January 2013

Nice 4* hotel in Madrid, not in the centre but very close to Cuatro Caminos metro station.
The staff is nice, the breakfast buffet is correct.
The room is comfortable and spacious, with very big beds and a large bathroom (the hairdryer is not actually a hairdryer….so bring one with you).
The only bad thing was that when we checked in, the room smelled of cigarette! So if you aren't a smoker, ask for a non-smoking room!!
The decoration of the hotel is cute and there is free Wi-fi in every room!

Room Tip: ask for a no-smoking room!
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  • Stayed December 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Valespana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review, 28 January 2013
Dear guest
Many thanks for the opinion you have shared at Tripadvisor about our VP Jardín Metropolitano hotel.
We are very happy to read that you enjoyed our room and that you found it large and clean. Thank you for the tips about our location and breakfast. We have transmitted your positive comments to our staff and we are really happy to read comments as yours. As you have pointed out, we have smoking and non smoking rooms, so if our guests advice in advance, we always try to offer a room according to our guest´s requirements.
Once more, thank you for the comment and we hope to see you again at VP Hotels.

Sandra Serrano
Public relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 December 2012

Excellent location - is situated in the very quiet area, near the metro station Cuatro Caminos.Breakfast is very nice. Rooms are rather big, bright and very well-equiped. Hotel staff is very friendly and helpful: I have made a mistake in reservation and, as a consequence, in my reciept, but the manager (Tamara, if I am not mistaken) was very patient with me and helped although it was not very easy due to some technical matters.
Definetely would recommend this hotel.

Room Tip: Higher floors have the best view)
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  • Stayed November 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alexandra O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review, 11 December 2012
Dear guest,
Thank you for the opinion you have shared at TripAdvisor about VP Jardín Metropolitano hotel.
It is great to read that you had a fabulous time in our hotel. We sent your comments to our staff, especially to Tamara, and we are all really happy to read opinions such as yours recognizing our effort to make your stay as comfortable as possible. Thanks for highlighting our location; we have a direct metro line just 100 meters from our front door which takes you directly to the historical center of Madrid in less than 10 minutes.
Once again, many thanks for your time, and we hope to see you again at VP Jardín Metropolitano hotel or at any of our VP Hoteles chain.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 November 2012

We spent a week here over Thanksgiving and location, staff, and rooms were great! Located in Cuatro Caminos, it was convenient to the Metro and area shopping. Once you get used to the neighborhood, there are plenty of places to eat and shop near-by.

  • Stayed November 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank msgoosita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review, 11 December 2012
Dear guest,
Thank you for the opinion you have shared at TripAdvisor about VP Jardín Metropolitano hotel.
It is great to read that you had a fabulous time in our hotel. We sent your comments to our staff and we are all really happy and motivated to read opinions such as yours. Regarding our location, we have a direct metro line just 100 meters from our front door which takes you directly to the historical center of Madrid in less than 10 minutes.
Many thanks again for your time, and if you decide to visit Madrid do not hesitate to come back to our VP Jardín Metropolitano hotel or to any of our VP Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 28 November 2012

I was in Madrid for a week on business and the conference i was attending had automatically chosen this hotel as one of the official hotels to stay in. it is about couple of minutes walk from the Cuatro Caminos metro station. In fact I took the metro from Barajas airport and while this station is not on the direct route from the airport line, you just need to change trains at Nuevos Ministerios, one stop away from Cuatro Caminos. The whole journey took me 25-30 minutes and was very pleasant.

The room i stayed in was reasonably sized, clean and comfortable. The only issue i had with the hotel is that one can hear people talking loudly in adjacent rooms. The first night i had checked in, i woke up to an argument coming from one of the adjacent rooms. It was probably 1.30 am at night. I had had a long flight and very little sleep and this was certainly not what i wanted. Thankfully this was only one night!

The restaurant is fairly ok. I only had breakfast here. The spread is reasonably good.
There are a few restaurants nearby if one is willing to explore ( I didn't) but otherwise you're just 10-12 minutes away from the center of the city that gives one a whole lot of options.

Overall a good hotel with friendly staff and great accessibility and oh yes, free wifi !

  • Stayed November 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sancou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review, 11 December 2012
Dear guest
Thank you for the opinion you have shared at TripAdvisor about VP Jardín Metropolitano hotel.
We are very happy to read you enjoyed our room and that you found it large, confortable and clean. Sorry if we did not cover your expectation about soundproofing we are making the relevant studies to solve this issue as soon as possible. Thank you for the tips about our location. We are pleased to know that our good location made your trip more comfortable; and are happy to see that you also enjoyed leisure options close to our hotel.
Thank for the tips about our restaurant. We transmitted your positive comments to our staff.
Once more, thank you for the comment and we hope to see you again at VP Hoteles.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 4 November 2012 via mobile

Hotel is in a quiet area but has access to shopping, restos, metro. Really no need to go far for nice shops like Zara. But should you wish to go to gran via, it is a short metro hop away. Hotel staff is helpful. Breakfast though nice is boring. No change the whole wk we were there. But, i suggest you try out places outside hotel. Toiletries need improvement.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Buyer333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review, 6 November 2012
Dear guest,
Thank you for the opinion you have shared at Tripadvisor about our VP Jardín Metropolitano.
We are happy to read that our staff was helpful and that you enjoyed our convenient location.
We are sorry if we did not cover your expectations of the breakfast, we try to offer a variety of food everyday and offer the possibility to all our clients to order hot dishes such us fried eggs and bacon on demand and cooked at the moment for them, however, we have sent your comment to the person responsible of our restaurants and will try to improve for the next time.
It would be nice to see you in our VP Jardín Metropolitano hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Payson, Arizona
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 November 2012 via mobile

Our flight back to the USA was cancelled due to hurricane Sandy. Luckily our one night at this marvelous hotel could be extended to five. The staff, location, price, wifi, and overall quality was truly amazing!

Helpful?
Thank TedC910
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this review, 6 November 2012
Dear guest
Thank you for the opinion you have shared at Tripadvisor about our VP Jardín Metropolitano. We celebrate that you enjoyed your short stay with us and that you qualify your experience with us as amazing. Many thanks.We look forward to see you soon at our VP Jardin Metropolitano hotel, or at any of our VP hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Jardin Metropolitano

Property: Jardin Metropolitano
Address: Avenida Reina Victoria 12 | A 100 Metros Del Metro Con Parada Directa a Gran Via, 28003 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Luxury Hotel in Madrid
#55 Romantic Hotel in Madrid
#60 Business Hotel in Madrid
#71 Family Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Jardin Metropolitano 4*
Number of rooms: 102
Official Description (provided by the hotel):
It is located in the heart of Madrid's finance district, just a few meters from the AZCA business park, the Paseo de la Castellana or the Real Madrid Stadium. It has 102 spacious rooms, exceptional naturally lit conference and banquet rooms with natural light and unique indoor gardens. If offers services such as: Free Wifi, restaurant and room service, parking with special rates for our clients, gym, and large family rooms. The nearest metro stop is located only 100 meters from our front door, and connects directly with the Madrid historical center (Gran Via) in less than 10 minutes. All the rooms have been totally soundproofed in august 2014. ... more   less 
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Also Known As:
Jardin Metropolitano Madrid
Jardin Metropolitano Hotel Madrid

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