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Hotel Puerta America
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    Reviews (2,864)
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    624 - 629 of 2,864 reviews
    Reviewed 1 July 2014

    I stayed there for a couple of nights, I had gone to Madrid especially for la Decima....!!!

    The hotel rooms were spectacular, with their projector, the TV experience was worth something. The reception were very helpful, and they sent someone to repair my curtains (they refused to close) pretty quickly.

    The hotel is a brilliantly designed, and its a very good example of modern architecture, the rooms also are a bit different....!!

    I loved my stay, will definitely think about staying there again, if I find myself in Madrid again.

    • Stayed: May 2014, travelled solo
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    Thank shre-7
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 30 June 2014

    We stayed in a first floor Zaha Hadid room. An entirely white bedroom and an entirely black bathroom. It looked cool at first glance, but it was confusing and impractical and unfortunately failed to function as an effective hotel room. Although it might have been fun for a quick, one-night stay, after a few hours the lack of accessible plugs, flat surfaces and lights in the bathroom became frustrating. The air conditioning is extremely noisy and hard to control. The wifi sign-on process is complicated and needed repeating over and over again. We did have fun, visiting the lobby of each floor to see the different designs, and it is clearly an impressive place, just not a very comfortable hotel. On the plus side, breakfast was superb. The hotel is a good 30 minute tube journey from central Madrid.

    Room Tip: Choose on arrival if you can.
    • Stayed: June 2014, travelled as a couple
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    1  Thank SamanthaC80
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 19 June 2014

    Great hotel, nice helpful staff, wonderful restaurant. Absolutely useless, overly complicated wifi registration process that times out after 24hours and is just plain useless. Waste of time in this modern day.

    Stayed: June 2014, travelled as a couple
    2  Thank ruff00
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 17 June 2014

    Each floor is designed by a different architect. How cool. We spent some time comparing our floors and rooms. Very modern and sort of half way between city centre and airport. Liked it very much and room quality was good. Very clean overall and great staff.

    Stayed: June 2014, travelled on business
    1  Thank winterson66
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 8 June 2014 via mobile

    Stayed there for a few nights. Just the fact that the floors are designed by different artists to different themes is worth the visit. Then there is the elevator that overlooks the street below and the platform of the lounge that also separates you from the street below with nothing but a metal grid. The rooms are nice and comfortable. Service is good. Only "hang ups": one not so friendly reception employee and internet issues in some floors. I am hoping by now these internet issues are solved! Otherwise, recommended.

    Stayed: January 2014
    1  Thank Joe H
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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