During a recent stay at the Abalu (not my first) there was a technical issue with one of the reading lamps that couldn't be resolved during my time there. The issue resulted in some discomfort and detracted significantly from our enjoyment of the hotel.
I was quite taken aback by the response of the Hotel's management and as a result, I have no hesitation in giving it a fully deserved five star rating. It is an exceptionally comfortable place, quite quaint in terms of its decor but its level of service truly set it apart. You won't find a more welcoming place in the center for sure (and probably not in the whole of Madrid!) Friendly, helpful, not at all stuffy and they always seem to be there when you need them and not when you don't!
- Official Description (provided by the hotel):
- Boutique Hotel in Madrid's Center ... more less
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- Also Known As:
- Abalu Hotel Madrid