If this hotel had a "4 seasons" banner in the door, most likely people would be happily paying 5x. It really looks and feels like a luxurious hotel, the facilities are really the best I have seen in a long time.
Customer service is very good actually. I requested an extra blanket and I got it immediately. On two nights we ordered room service and the phone was answered promptly, they took our order and told us that it'll be ready in 25 minute and exactly in that time we had our meal in the door -with no mistakes, everything as we had ordered. Finally, I asked in the lobby were I could buy good city maps and they gave me one map of the center and went to the store room to bring me a larger map of the city. Likewise, in the dining room we had breakfast 4 times and everything went smoothly.
We were 2 adults and 2 children sleeping in one bedroom (more like a suite). They put two extra (small) beds and it worked out pretty well. We didn't feel cramped.
Lastly, my room faced del Prado street, 25 meters away from Plaza Santa Ana and I was fearing that the street noise at night would make it impossible to fall asleep, but the double window really works well as we didn't hear noise from outside.
- Official Description (provided by the hotel):
- Catalonia Las Cortes is located in Madrid's famous 'Barrio de las Letras', or writer's district, it is just a few metres from Plaza Santa Ana square and equally closes to the city's main shopping and leisure districts. Opened in January 2006, the hotel is situated in an old 18th century small palace whose interior has maintained all of the original frescos, as well as the main staircase and coving. This four-star hotel has 63 elegantly appointed rooms with every convenience. ... more less
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- Also Known As:
- Catalonia Las Cortes Madrid