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“central and good value”

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Petit Palace Tres Cruces Centro
Ranked #79 of 436 Hotels in Madrid
Arezzo, Italy
Level Contributor
528 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“central and good value”
Reviewed 4 January 2012

went back to Madrid for a long week end over New Year eve in 2011 .
The hotel is very central off the Gran Via on a side street on the way to Sol , Chueca is 2 minutes on foot , overall great location .
Room was a good size and bathroom functional with a great shower , WIFI worked very well and as complimentary .
The safe in the room was big enough for my mac and I pad and very easy to work with any CC ( again complimentary )
Considering that the room was not expensive at all I will go back again

Room Tip: ask for a room at the front with a balcony
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paolok66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Nuneaton, United Kingdom
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 November 2011

Excellent clean budget hotel located yards away from Gran Via strip

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank farmer1874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
237 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 20 November 2011

On arrival we were first of all put in a room that was slightly below ground level but we requested a move and were put in a Balcony room. This was a very great improvement and WiFi worked OK in these rooms as well. Staff were very amendable and attempted to meet all of our requests and enquiries. The location of the hotel was terrific - Just off the Grand Via. Car parking is discounted when the Hotel stamps your ticket but beware when arriving. If you pull up at the hotel door you have gone past the car park entrance and it is quite difficult to get back to unless like I did is drive back accross the square. Nobody seemed to notice. Plenty of Laundries in the area but if trying to google locations put in the Spanish word for Laundry or you wont get any results.

Room Tip: Ask for a Balcony room
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Muruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lowell, Massachusetts
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 October 2011

My mother and I stayed here for 2 nights, and didn't love this hotel, but there was nothing drastically wrong. It was clean and reasonably well-appointed, but fell apart at the seams. The safe didn't work - and no one arrived to fix it - the front desk staff upon our arrival were not particularly welcoming, and the bathroom, while clearly filled with new things, had a ridiculously fancy shower head - out of which almost no water came (and it sprayed in every direction, soaking the entire bathroom). And, surprisingly to us, the bathroom door was just a glass door that swung both ways! So no privacy. Breakfast was so-so, and was an extra charge.

We had a room in the back of the hotel, with no view (except of other windows, where across the way other guests kept leaving their curtains open and clothes off...). It seems there are cute front rooms with little Juliet balconies, that might be nicer.

The location is great, however - we were right at a Metro stop (Gran Via) and walking distance to Plaza del Sol, and a bit further to Plaza Santa Ana. That was a big plus as we tried to find our way around the city - and for returning midday for siesta. Plus wifi was included, which I appreciated as well. Housekeeping stopped by and were up to par as well.

NOTE: If you are sensitive to scents, you will have problems in this hotel. I'm not, but I did notice that there are air deodorizers EVERYWHERE in the building, and it seems as if they even scent the air coming out of the air ducts!

Overall: spartan digs, nothing luxurious that would make you want to hang at the hotel, but it got the job done and location is great.

Room Tip: Ask for the front rooms, I'd guess they're nicer and have better windows (though still not a...
See more room tips
  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 907Anonymous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 August 2011

If you have got a car don't choose this hotel, it's too near the centre: 22 € per day garage fee. The room was smelling both days (maybe because of the carpet), a very bad smell. Water spills out from the shower in the bathroom. Receptionists aren't so nice as well.
It wasn't a double bed but two twin beds.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank filippobull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hemel Hempstead, United Kingdom
Level Contributor
191 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 18 July 2011

The hotel seems to be a hotel of horrors according to some reviewers...all of it unsubstantiated claims. The location is fantastic, two minutes walk from Gran Via Metro station.

Yes there's graffiti on the exterior walls but the hotel can't control that.

Breakfast was ample and delicious, the staff are extremely helpful and pleasant and the rooms are adequate, clean and with luxury bathrooms...can't complain!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Herts15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tenerife, Spain
Level Contributor
87 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 December 2010

It's clean, but room and bathroom both need renovation. Rooms themselves are medium sized, the street it stands on is rather narrow and drab, but location is excellent - in the very heart of city center. If you are going to walk Madrid all the day and some part of the night - it's great. WIFI is free.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eska09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Petit Palace Tres Cruces Centro

Property: Petit Palace Tres Cruces Centro
Address: Calle Tres Cruces 6, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#92 Business Hotel in Madrid
#131 Family Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:3 star — Petit Palace Tres Cruces Centro 3*
Number of rooms: 59
Official Description (provided by the hotel):
The Petit Palace Tres Cruces Hotel is a boutique hotel on Madrid's Gran Vía. The hotel is devised for couples and families with children who wish to enjoy the city of Madrid in a convenient way, staying in an agreeable atmosphere. The hotel was inaugurated in 2006 and it is located on an adjacent street to the Gran Vía and near the Puerta del Sol. Discover its modern design and complete services: free wifi, breakfast, computers, daily newspapers... ... more   less 
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Also Known As:
Petit Palace Tres Cruces Centro Hotel Madrid

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