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“Convenient Gran Via location with updated facilities”

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Petit Palace Tres Cruces Centro
Ranked #82 of 444 Hotels in Madrid
Kailua, HI
Level Contributor
113 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
“Convenient Gran Via location with updated facilities”
Reviewed 1 October 2013

This smallish hotel is part of the Petit Palace chain. Smallish rooms with contemporary design located in an old building in the center of Madrid, 10 minute walk to Sol and 5 minute walk to Gran Via subway station with access to all of Madrid. Yes, the neighborhood can be gritty but you are in the middle of a large cosmopolitan city so be aware of your surroundings. We had no problems, day or night. Very small lobby and no restaurant, but there are many bars and restaurants in the neighborhood. Shopping streets are right around the corner.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hekili98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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854 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
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English first
Bristol, United Kingdom
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 September 2013

Very welcoming in a 'lively' area. Good staff and rooms are fine if a little tired. Take some time with Heath Robinson shower which divided opinion. Personally, someone's life has been wasted although one madman wants one at home. Brindi's bar up the road was good place to chill and watch although apparently whatever you drink is €5 . . . sheesh. The WURLITZER Club is fantastic and free after 2.30ish whilst Madrid itself is rather lovely.

Room Tip: 107/108 w balcony
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gavin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 September 2013

Fantastic hotel, great rooms and staff who were extremely helpful. Brilliant location, especially close to the Wurlitzer Ballroom for any bands playing there. Great places to eat and drink nearby. Rooms are large enough and the bathrooms very modern. The shower is probably the best you will have ever experienced !

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Huw D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 September 2013

Geat hotel, we had a problem when we checked in and they resolved the issue immediately. The breakfast choices was very good with lots of fresh fruit and deli stuff, coffee was very good. The vicintity to downtown madrid and the local area makes this a bargain perfect hotel. We had a very short walk to the metro and even took the metro directly to the airport, easy.

Room Tip: Please make sure that you are not on ground floor, the higher rooms have better facilities and are q...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toni_London123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2013 via mobile

Nothing much to complain about this hotel. The location was great for shopli g and travelling by metro. The rooms were comfortable. It didnt matter that some of the things such as the tap or the shower were of poor quality. For instance, the tap was shaky and seemed like it could break off from the sink easily but it worked fine. Great for its price!

Helpful?
1 Thank kwayteowmu
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Torremolinos
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 June 2013

Stayed here for 5 nights, perfect location for exploring Madrid, a short walk from Gran Via Metro, front desk staff very friendly, free wi fi, room smallish but had everything you need, serviced daily, complimentary wine, chocolate and fruit on arrival My only criticism would be the bathroom, was spacious and had a great shower, the door however, was opaque glass, more like a shop door and did not close tight !!! you really need to know the person you are sharing with !!! which was OK in our case. My biggest problem was if you got up in the night to use the bathroom door was right at the bottom of the bed, when you put the light on it illuminated the bedroom, which was not good for the person asleep, if you are of an age when you don't get up in the night and you are there with your partner, then this Hotel is perfect.

Room Tip: There may be different styles of rooms, maybe ask when booking.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deegeew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 June 2013

Spent 3 nights here, and being just round the corner from Gran Via is everything! You've got easy access to all the city! The room was big enough for 3, bright and airy, it had a small balcony that was fantastic for taking in the atmosphere of the area. It was more than enough for a short stop over in Madrid and i would happily stay here again.

Room Tip: Room facing the road are not too noisy
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review, 15 July 2016
Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Petit Palace Tres Cruces Centro

Property: Petit Palace Tres Cruces Centro
Address: Calle Tres Cruces 6, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#91 Business Hotel in Madrid
#131 Family Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:3 star — Petit Palace Tres Cruces Centro 3*
Number of rooms: 59
Official Description (provided by the hotel):
The Petit Palace Tres Cruces Hotel is a boutique hotel on Madrid's Gran Vía. The hotel is devised for couples and families with children who wish to enjoy the city of Madrid in a convenient way, staying in an agreeable atmosphere. The hotel was inaugurated in 2006 and it is located on an adjacent street to the Gran Vía and near the Puerta del Sol. Discover its modern design and complete services: free wifi, breakfast, computers, daily newspapers... ... more   less 
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Also Known As:
Petit Palace Tres Cruces Centro Hotel Madrid

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