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“Great location, fun hotel!” 4 of 5 bubbles
Review of Hotel Room Mate Alicia

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Hotel Room Mate Alicia
Ranked #45 of 444 Hotels in Madrid
Certificate of Excellence
Dallas, Texas
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great location, fun hotel!”
4 of 5 bubbles Reviewed 26 July 2012

We stayed here on a girls' weekend in Madrid. It was a very well-priced option and the suite we had was spacious enough for 3 of us to sleep comfortably. It gets a little noisy at night because of the amazing location off the plaza. Service was good. Room was clean with great amenities. The location was GREAT!

Room Tip: If you book the suite near the lobby level, be prepared for the noise from the plaza at night.
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  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DFWTraveler78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,177 reviews from our community

Traveller rating
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    445
    85
    21
    7
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (140)
Date | Rating
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English first
Miami, Florida
1 review
5 of 5 bubbles Reviewed 18 July 2012

This is my second time in Alicia. I stayed 4 nights with my whole family (3 kids). The best location at "Barrio las Letras" walking distance to many attractions. Excellent restaurants in the neighbordhood and around the plaza santa ana. I would recomend this hotel to anyone!!! Enjoy Madrid

Room Tip: Get the Duplex nice huge terrace.
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  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ivan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 July 2012

Our family of 5 spend 4 nights in Alicia and had an outstanding experience! The location is very central, rooms are good and clean. The staff is very welcoming and helpful with tips and reservations!
A truly outstanding place to discover Madrid!

Room Tip: We were lucky and had 2 rooms on third floor overlooking the square! Ask when you make the reservati...
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  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank N N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
White Rock, B.C., Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 9 July 2012

We spent two nights at the RM Alicia in early June, and thoroughly enjoyed our stay. Having never visited Madrid before, we were pleased to find our hotel very centrally located for all the sites we wished to see. Museum Row (the Prado, Reina Sophia and Thyssen) is an easy 10 -15 minute walk away; Puerta del Sol, Plaza Mayor, Palacio Real, and Old Madrid easily walkable and Plaza Santa Anna is right outside your door. Numerous restaurants, tapas bars and cafes, for all budgets, can be found in the immediate area (try Mercado San Miguel, just past Plaza Mayor, for informal dining and multiple choices of Spanish fare). Good central location for shopping and if you want to see more of the city or extend your shopping choices, the Metro is easily accessed at Puerta del Sol, or on Calle Atocha, just a few blocks from your hotel.
Rooms are a bit small, but well laid out and comfortable, and we certainly stayed in smaller rooms elsewhere during our vacation. Try Room Mate Alicia - you will really enjoy your stay.

Room Tip: Ask for a room with outside view.
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  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sherpakirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Hotel Room Mate Alicia, responded to this review, 10 July 2012
Dear guest,

Thank you for your very kind review. We appreciate you taking the time to do this.

We are very pleased to hear that our team were helpful, cleans and moderms rooms .It is always our aim to make our guests feel like they are in a home away from home.

Regards,

Eva de Lucas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spalding, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 July 2012

We stayed 4 nights in room 205 on the night Spain won Euro 2012 and the home coming the next night.Noise was bearable ! Great location on Plaza Santa Ana within walking distance of many attractions.Very friendly and helpful staff. Hotel clean and well kept. Room modern with a great shower.

  • Stayed July 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank james954031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 July 2012

I am a loyal customer to the Room Mate chain; I keep coming back because I am sure of the quality standard I can expect from RM. However, Alicia did fail to live up to my expectations with the cheap and unappealing breakfast. Needless to say that after the first day we got our breakfast from one of the many brassieres/bars/restaurants located on the Santa Ana square, or the Hotel “Melia Me” on the opposite side of Alicia. There is nothing like starting a day with a complete, diverse and fresh breakfast, however, RM Alicia has outsourced that service to the bar adjacent to their reception. True, the price is 6.90 Euro for plain filter coffee, Juices from concentrated; Tesco basic tastes way better, some old and dry Spanish tortilla, and limited choice of anything else. An espresso or anything not on the improvised buffet was at additional cost. In my opinion this has been a huge mistake. Never compromise on quality, double the price and offer a descent breakfast like all other RM hotels. Although, the hotel is located on an exceptional location, I was not overly impressed and for our next visit to Madrid I’ll book another RM hotel and avoid Alicia.

Room Tip: Standard rooms are I guess all on the inside around the central kind of patio. Very quite, comfortab...
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  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ManwellLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Hotel Room Mate Alicia, responded to this review, 10 July 2012
Dear guest,

Thank you very much for your feedback.
I am deeply sorry to know that during your stay you found the unappealing breakfast and I will make sure to improve the breakfast service.

We hope to have the opportunity to welcoming you again in the near future, we will make sure you will satisfy with the room.
I am very glad to hear you will come back to Room Mate Hotels.

Regards,

Eva de Lucas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoboken, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 June 2012

We enjoyed our stay at the Roommate Alicia for our 4 nights in Madrid. The hotel itself was modern, clean and well kept. The staff was very friendly and helpful. The location was fantastic, right on the Plaza Santa Ana. It was walking distance to many things - sights, the metro, nightlife and restaurants. The breakfast was also good. We didn't get breakfast included each morning but it was available for purchase a 7 euro per person so we got it 2 mornings.
One thing to note is that in our room at least the bathroom was not completely private. The shower and sink were visible to the main room, and of course the toilet had a door for privacy. Not a problem for my husband and I, but something to think about if you are traveling with a friend.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CrisLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Hotel Room Mate Alicia, responded to this review, 22 June 2012
Dear guests:

Thank you for taking the time to post your review of Room Mate Alicia on Tripadvisor.

Our guests feedback is extremely important to us and I am very glad that you found the hotel was very comfortable and modern and clean

We hope to have the opportunity to welcoming you again in the near future.

Eva de Lucas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Room Mate Alicia

Property: Hotel Room Mate Alicia
Address: Calle Prado 2, 28014 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#21 Romantic Hotel in Madrid
#36 Business Hotel in Madrid
#49 Family Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Room Mate Alicia 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Room Mate Alicia Hotel

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