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“Good Hotel - Great Location”

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Hotel Paseo del Arte
Ranked #133 of 438 Hotels in Madrid
Certificate of Excellence
Reviewed 3 October 2008

Check in at reception was very friendly & warm, all staff spoke excellent english.

Rooms were spacious & well serviced.

Found WIFI expensive at 12euros for 24 hours, but good connection.

Room service was average, nothing amazing. Breakfast was very good, large selection of food & all fresh.

Fantastic location, 2 minutes from Prado & close to train station.

  • Stayed: September 2008, travelled on business
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Thank Shiregirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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783 - 789 of 1,993 reviews

Reviewed 7 September 2008

My friends and I stayed at this hotel for two nights. On the second day, our electricty stopped working. We complained at the front desk and they promised to fix it while we were out for the day and night. Unfortunately, when we arrived back at the hotel, the electricity still was not working. We asked for a technician, but no one was available at midnight so someone from the front desk came up but still was not able to fix it. Our electricity was restored in the morning when we called AGAIN and asked for someone to come up. The hotel provided us with no discount for this inconvenience and additionally questioned our recount of the incident as opposed to checking with the staff who we had dealt with. Last but not least, there were ants all over our bathroom floor this morning.

The only good thing I can say about this hotel is its location, but for my fellow travelers, there are other hotels nearby.

  • Stayed: September 2008, travelled as a couple
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2  Thank ChristineMadrid2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2008

The Paseo del Arte is a lovely little hotel in a central area, close to the main art galleries and the Park del Retiro.

The room was a decent size in comparison to other European hotels, but small when compared to American and South East Asian hotel room sizes; at the end of the day, if all you want is somewhere to sleep, then this hotel is more then adequate. The room was immaculately clean, air conditioned, the bed was extremely comfortable and the in room facilities were excellent. I loved the fact that they provided dove cream shower wash and even a little sponge to shine your shoes.

The staff could have been a bit friendlier, for the most part their attitude was indifferent, but in general Spanish people can come across as being that way, it's not that they are trying to be rude, it's just that they like to get straight to the point. However, I would suggest that you check the mini bar contents when you arrive as we left the seal on it and on the third day it had been opened, a can of peanuts had been eaten and the empty can had been put at the back of the fridge. We complained and were not charged for this.

The area was a great base camp; we were within walking distance of Atocha mainline train station, Atocha metro station, Atocha Bus terminal and a Madrid tour bus stop. If you enjoy walking around a city then this hotel is also ideally located for walking to all the main sights and museums. In one day we were able to walk around and see all the sights, as well as stopping regularly for a coffee or a caña of beer or (my favorite) some churros con chocolate. For the best churros head to the Chocolatería San Ginés, it's located on Pasadizo de San Gines, just off the Calle de Arenal near Plaza de la Puerta de Sol. It can be a bit hard to find at first but it is well worth it, you'll be back again and again! It's normally at it's busiest in the late evening and the early hours of the morning when people are heading home from a night out.

We booked room only, I think that this is the best option as it would have been an extra £15 each a night for breakfast and with so many wonderful cafés around I would recommend going to one of these. I would highly recommend the Museo del Jamón for breakfast; there is one around the corner on the Paseo del Prado and another one at the top of the road that the hotel is on. I was able to get a chiquito de jamón (a small cured ham roll), a freshly squeezed orange juice and a coffee for only €2.40 to eat at the bar (generally things are cheaper if you eat at the bar).

Overall, I would highly recommend this hotel, I booked it through Hotelopia.co.uk for only £404 (including a 10% discount that I got buy doing an Internet search for a discount code) for 2 adults, for 8 night’s room only. August is a bit of a low season in Madrid; this is because the average temperature is 38°C during the day, so the Madrileños go on their holidays at this time of year. Many independent shops and restaurants are shut but all the main tourist attractions remain open and the city is in some ways more pleasant because it is a bit quieter. The galleries are not to full and you can spend a lazy afternoon under a tree in the park.

  • Stayed: August 2008, travelled with family
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2  Thank HelloKittyCrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2008

The hotel is just near the city centre, and near the Atocha trainstation. Just close to the famous museo del Prado and other famous museums. It offers a nice experience and it is wothwhile. It is woth the price. The rooms are not very big, though. The staff is also not very focused on the job, for they forgot to charge the bill to the person they were instructed to.

  • Stayed: December 2007, travelled as a couple
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1  Thank Teresa70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2008

We found this place on TripAdvisor and it really is in a stunning location - right near the Reina Sofia and a metro stop, and a quick walk to many other places. The room was hiply decorated but very small - and my tall boyfriend hates double beds, although in Europe there's not much else. We booked such a cheap room that we didn't get breakfast, which was a shame as it looked spectacular, but it was also very expensive and there are two or three excellent cafes right across the street where cafe con leche and pan au chocolate can be found for mere euros. Overall, I was happy with the pick.

  • Stayed: May 2008, travelled as a couple
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Thank alicetiara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2008

Husa Paseo is a wonderful hotel. Comfortable bed. Soft linens. Clean room. Spacious bathroom. Perfect location.

  • Stayed: April 2008, travelled on business
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Thank wanderlustMBA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2008

great location next to world class gallerys - room was fine at rear of the hotel - so very quiet to sleep .breakfast was huge buffet and good service - to the point where i went to get a second coffee - and they had cleared my table - i got a shrug and some attitude when i complained .
room service was a joke - i wanted some boiling water at midnight to make herbal tea - she said it was cosed and impossibe and slammed the phone down ....
i wanted some laundry done on a saturday ( even though it said so in the hotel information ) they said it was wont happen today - whatever!!
front desk was buisness like - but dont press for tourist information - not their speed

  • Stayed: June 2008, travelled solo
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Thank skysydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Paseo del Arte

Address: Atocha 123, 28012 Madrid, Spain (Formerly Husa Paseo del Arte)
Region: Spain > Community of Madrid > Madrid > Paseo del Prado
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#90 Family Hotel in Madrid
#91 Luxury Hotel in Madrid
#108 Business Hotel in Madrid
#118 Romantic Hotel in Madrid
Price Range: £82 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Paseo del Arte 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Husa Paseo Del Arte Hotel Madrid
Husa Paseo Del Arte Madrid

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