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“Cool, but...”
Review of Room Mate Mario

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Room Mate Mario
Ranked #43 of 438 Hotels in Madrid
Certificate of Excellence
Fredrikstad, Norway
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Cool, but...”
Reviewed 23 May 2014

Mario is a nice play to stay - perfectly located in the heart of Madrid with walking distance to sights, shops, food and drink. We appreciated the quiet location with no traffic and "party noise", although our room had a view to a rather shabby small backyard. The hotel has an appealing modern, chic interior. The main downside is the shower: It was totally impossible to control the water temperature. And breakfast is nothing special.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet_Cortes, Gerente at Room Mate Mario, responded to this review, 25 May 2014
Dear guest,

Thank you very much for your review. We are glad you enjoyed the location. We also take good note of your recomendations as they are very important in order to improve every day.

I would be greatful to meet you maybe in a future ocassion.

With our best regards,

Janet Cortes
Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
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Europe
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 13 May 2014

The hotel is ideally located, very close to the Opera metro station with connection to the airport and within walking distance of the royal palace, Plaza Mayor and Puerta del Sol. The street is quiet for central Madrid and not noisy. Reception staff were friendly and helpful. The room was acceptable but perhaps in need of some update, certainly not on the same level as the Room Mate I stayed in in Barcelona. But overall, no complaints.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank detoxed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet_Cortes, Gerente at Room Mate Mario, responded to this review, 25 May 2014
Dear guest,

Thank you very much for your review. It si nice to see you have already visited other Room Mate Hoteles! Each hotel in the chain has its own personality, we want to be your friend in each city although the quality standards should be the same in every Room Mate Hotel.

Would be greatful to meet you in future ocassion!

With kind regards,

Janet Cortes
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, NY
Level Contributor
86 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 26 April 2014

I really liked this hotel a LOT! I was a little leery from some of the pictures... maybe a little too modern for my taste; I usually like something a little more cultural depending on where we are going. It wasn't nearly as over the top as I expected, it just had a nice modern look to it, and it was updated and clean.

By far the best part was location. It was so central to everything we didn't even think about using the metro. And I mean central, we had an hour to kill before we could check into our hotel, and stumbled into the palace! The opera square is a happening place too.

The one downfall was the breakfast wasn't included. It seems to not be a big thing in Spain though, so I can't knock them down too much. It was available, but we didn't check it out at all.

Overall, I would highly recommend... the front desk spoke good English and was very helpful!

Room Tip: The balcony view was pretty good, nothing fantastic though!
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MCarson699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet_Cortes, Gerente at Room Mate Mario, responded to this review, 25 May 2014
Dear guest,

First of all, thank you for your review about your stay with us. We are pleased to see you enjoyed personal attention and specially location.Although we want to achieve excelent in your opinions and therefore we are working to improve according to your recoemndations.

If you decide to visit us again we would be greatful if you try our continental breakfast served until 12.00 for only 7,95€.

Kind regards in behalf of Room Maate Mario´s team!

Janet Cortes
Directora
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Bristol, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 April 2014

A delightful hotel situated up an alley off a main square, where the imaginative modern designs more than off set the small room sizes. Colour coded throughout, enables wandering through a warren of corridors much easier. Central and friendly.
Breakfast is OK, but lots of choice in the square.
Not a room with a view, not at all!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DesDeeMona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet_Cortes, Gerente at Room Mate Mario, responded to this review, 25 May 2014
Dear guest,

Thank you for your exelent reveiw about your stay with us.

Please do not hesitate to contact us should you decide to come back!

Kind regards!

Janet Cortes
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Letchworth, UK
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 April 2014

The hotel is a short walk from the Opera Metro station so it's easy to get to from the airport. It's also then either a short walk or short metro ride to most of the top Madrid sights. We were greeted by friendly and helpful people on reception and they all speak good English. Our room was large and comfortable and the bed was good. The room has a safe and good sized wardrobes., it also has air conditioning which worked well and very quiet. The only quirky thing is the shower/toilet is behind frosted glass in one corner of the room, works well but seemed unusual to our reserved British sensibilities. The breakfast was good the one time we used it, the rest of the time we walked to one of the huge range of cafes around the area to try different types of spanish breakfast delights. The hotel does not serve dinner and does not have a swimming pool. We did not miss the pool and we had great fun going to a different place for dinner each night we were there.

Room Tip: Rooms on the street can be noisy at night, especially at the weekend. Not the hotels fault but just...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank island163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet_Cortes, Gerente at Room Mate Mario, responded to this review, 25 May 2014
Dear guest,

Thank you so much for your excelent reveiw about your stay with us.

It is great to see you enjoyed your stay with us so much. Actually Mario is close to lot´s of interesting restaurants, it is nice you have mentioned it.

We would be greatful to meet you again in future ocassion. If you decide to come back, please do not hesitate to contact us directly.

Kind regards,

Janet Cortes
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haifa, Israel
1 review
Reviewed 17 March 2014

Superbly located in the centre but away from all the crowded parts of town. Very pleasant rooms, perfect breakfast (in very flexible hours!), extremely friendly staff. It was certainly the Ideal choice for us. Mitik.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 700Mitsik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaTsoumas, Director de Recepción at Room Mate Mario, responded to this review, 8 April 2014
Dear guest,

Thank you very much for your time and comment on your stay with us.
Few words with great content.
We hope you visit us again.

Sincerely,

Sofia Tsouma
Front Desk Manager
Room Mate Mario
Report response as inappropriate
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Dublin, Ireland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 March 2014

We stayed here for a weekend trip and loved the hotel. The staff were really helpful and friendly from when we arrived and the room was lovely, clean and spacious with a balcony view of the street. Having free wifi in the room was great and the staff had some good recommendations of where to eat and drink. The hotel is just off the opera square and is really accessible from the airport by the metro and bus. It's also really safe to walk around - each night we strolled back to the hotel at about 4 am and didn't have any trouble at all. The room was a tiny bit noisy from the street at night, but if you planned ahead and brought earplugs that would not be a problem. I would definitely go back and would recommend it to friends travelling as well.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hannah-Louise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaTsoumas, Director de Recepción at Room Mate Mario, responded to this review, 25 March 2014
Dear Guest,

Thank you for taking your time to say a few words about your stay with us on tripadvisor.
We love to hear that you liked the room and enjoyed his time in Madrid.
We hope Room Mate Hotels become your travel partner in every city.

Sincerely,

Sofia Tsouma
Front Desk Manager
Room Mate Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Room Mate Mario

Property: Room Mate Mario
Address: Calle Campomanes 4, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Centro
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#48 Romantic Hotel in Madrid
#52 Business Hotel in Madrid
#54 Family Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Room Mate Mario 2*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Room Mate Hotels, Expedia, Booking.com, Hotels.com, Ebookers, Odigeo, Priceline, LoveHolidays, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, Hotel.de and HotelQuickly so you can book your Room Mate Mario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Room Mate Mario Madrid
Room Mate Mario Hotel Madrid

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