We booked a triple room for 3 adults for EUR 56.00 through an online booking agency. When we got there late at night, around 11pm, a very cheerful receptionist told us that there were no triple room for 3 adults so to use 2 rooms and pay the excess room charge. Of course I gave a flat rifusal. I booked one triple room and I was going to check out at 7am next morning. Anyways, the receptionist reluctantly gave us one room, then we were guided to our room by a lady who doesn't speak a word in English. After 5 minutes, we found out we were not able to open the extra bed and called the reception to send someone to fix it. The lady from before came back with a bunch of keys.. didn't work. It took her almost 3 minutes to understand that we'd like to move to any other room and get in bed asap. She left our room saying to wait for a call from the reception..... went up and down several times to finally switch our room. Rooms are very small for 3 adults.. I told the hotel to edit their room information immediately on the booking agency. I find the price very good, but I can't help a thought that the receptionist kind of tested us so obviously. Breakfast was okay for a 2 star airport hotel.
- Official Description (provided by the hotel):
- The Ibis Madrid Aeropuerto is located in the north of Madrid, 1 km from Barajas Airport and the IFEMA exhibition centre. Barajas metro station is 700 m from the hotel. The hotel offers a restaurant, a bar with 24 hour snack service, WiFi and a pay parking garage. From 3 March, 2008, Sanfertour will provide a shuttle service between the hotel and the airport for our guests, running every half hour from 6 a.m. to 15 p.m. and from 8 p.m. to 12 midnight for EUR7.00 per person. ... more less
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- Also Known As:
- Ibis Madrid Aeropuerto Hotel Madrid
- Accor Madrid Aeropuerto