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“Great service from the staff” 4 of 5 bubbles
Review of Ibis Madrid Aeropuerto Barajas

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Ibis Madrid Aeropuerto Barajas
Ranked #129 of 444 Hotels in Madrid
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1,915 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
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English first
Raleigh, North Carolina, USA
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 3 August 2012

The staff were very friendly and helpful. There are restaurants nearby, within easy walking distance. Also a supermarket next door. Wish that it was closer to the airport and that the shuttle service ran 24 hrs a day.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ConstantTravelerNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seogwipo, South Korea
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 21 July 2012

We booked a triple room for 3 adults for EUR 56.00 through an online booking agency. When we got there late at night, around 11pm, a very cheerful receptionist told us that there were no triple room for 3 adults so to use 2 rooms and pay the excess room charge. Of course I gave a flat rifusal. I booked one triple room and I was going to check out at 7am next morning. Anyways, the receptionist reluctantly gave us one room, then we were guided to our room by a lady who doesn't speak a word in English. After 5 minutes, we found out we were not able to open the extra bed and called the reception to send someone to fix it. The lady from before came back with a bunch of keys.. didn't work. It took her almost 3 minutes to understand that we'd like to move to any other room and get in bed asap. She left our room saying to wait for a call from the reception..... went up and down several times to finally switch our room. Rooms are very small for 3 adults.. I told the hotel to edit their room information immediately on the booking agency. I find the price very good, but I can't help a thought that the receptionist kind of tested us so obviously. Breakfast was okay for a 2 star airport hotel.

  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Been L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 July 2012 via mobile

One of the front desk staff isn't very friendly, but there are others that have made up for her. One guy has been very helpful and was even great about showing us the map of Madrid. Ibis is very near the airport and has a free shuttle. It's about a 10-15 min walk to the metro though and wifi is 5 euro. Very clean and nice, especially for a budget hotel.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Highlandhogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 June 2012

ive been there only one night. the room was very confortable and in 15 minutes I was at the airport with the shuttle made ​​available from the hotel.

  • Stayed June 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank serenens64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Madrid Aeropuerto Barajas

Property: Ibis Madrid Aeropuerto Barajas
Address: Avenida General 49, 28042 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#9 Best Value Hotel in Madrid
#69 Business Hotel in Madrid
#95 Romantic Hotel in Madrid
#111 Family Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Madrid Aeropuerto Barajas 2*
Number of rooms: 168
Official Description (provided by the hotel):
The Ibis Madrid Aeropuerto is located in the north of Madrid, 1 km from Barajas Airport and the IFEMA exhibition centre. Barajas metro station is 700 m from the hotel. The hotel offers a restaurant, a bar with 24 hour snack service, WiFi and a pay parking garage. From 3 March, 2008, Sanfertour will provide a shuttle service between the hotel and the airport for our guests, running every half hour from 6 a.m. to 15 p.m. and from 8 p.m. to 12 midnight for EUR7.00 per person. ... more   less 
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Also Known As:
Ibis Madrid Aeropuerto Hotel Madrid
Accor Madrid Aeropuerto

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