Hotel is situated on a busy one way system and our room was on the corner of 3 roads. Continuous traffic noise day and night with car horns been blown at all hours, then when you finally drop off to sleep the church bells start! Only there for a couple of nights so did not complain until we arrived home(big mistake), all we were offered was a voucher to come back for a free night - rather poke my own eyes out! Apparently it is against customer policy to offer any cash refund as we have already checked out.
So my advice to anyone staying is make any complaints while you are there as the customer service department is not interested once you leave.
Felt it was overpriced and although it is modern inside it is done very cheaply and will not age well at all.
Glad to get home and get some sleep!
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- Also Known As:
- Room Mate Laura Madrid
- Room Mate Laura Hotel