This hotel is just fantastic, truly a five star in the center of Madrid. The staff pay true attention to detail that exceeded my already quite high expectations.
The location of the hotel itself is nice, located in a small plaza called the Plaza Independencia just a little outside of the main city center. It especially nice because you get a location within walking distance to all the sights without the noisy rooms.
When I first arrived at Hospes after a long transcontinental flight, I was placed into one of their "dreamer" rooms. The room was not very personally appealing and very dark. We then went down and expressed our concerns to the receptionist, and were instantly upgraded into a deluxe room; which was just gorgeous.
The room had a fantastic open floor concept that was extremely tasteful, and were immaculately clean. Not to mention the beds are some of the finest in Spain. Although there was no door to the bathroom, there was a small bit of screening which was just fine for us.
The amenities of the hotel are not on the scale of some of the other five star hotels in Madrid, but everything was executed well. The restaurant was nice with a terrace out in the plaza.
The staff in the hotel were just excellent, every staff member was extremely friendly. They noticed we enjoyed the fruit plate after ordering it with room service and afterwards they brought fruit plates up to our room at no additional charge. The staff made every attempt to accommodate our needs, and made fantastic restaurant recommendations (especially the night manager, he was the best!).
This hotel is fantastic for those travelers who are looking for luxury and privacy, it's not The Ritz Carlton because it's a small hotel where they're aren't hoards of other people in the reception (we felt like the only guests in the hotel). It's a small hotel where the staff and friendly and the rooms comfortable.
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- Also Known As:
- Hospes Madrid Hotel Madrid
- Hospes Hotel Madrid
- Madrid Hospes Hotel