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“Location, location, location”

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Suites Viena – Plaza de Espana
Ranked #29 of 440 Hotels in Madrid
Certificate of Excellence
Reviewed 22 May 2014

Clean, modern, contemporary, efficient but the big plus.....what a location, seriously this place is 5 minutes from the palacio real and it costs 70quid a night.

Its a fantastic place to stay and so convenient, if we go back to Madrid and we will we will definately stay here.

My 4th visit to Madrid and the best place for me by far

Stayed: May 2014, travelled as a couple
1  Thank Guy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, DIRECTORA at Suites Viena – Plaza de Espana, responded to this reviewResponded 26 May 2014

Dear Guy,
We appreciate so much your sweet comments.
Thank you for being faithfull to Suites Viena!!!
Best regards from Suites Viena Staff!!

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325 - 331 of 1,368 reviews

Reviewed 19 May 2014

Superb hotel, certainly one of the very best I've stayed in. The rooms are large and very aesthetically furnished without being ostentatious. The beds are comfortable and the city view rooms enjoy spectacular views. The bathrooms really are magnificent - spacious, spotless and just splendid. Amazing hotel experience.

  • Stayed: September 2013, travelled as a couple
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1  Thank Sally D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, DIRECTORA at Suites Viena – Plaza de Espana, responded to this reviewResponded 23 May 2014

Dear Sally,
Thank you for choosing Suites Viena during your recent stay!!
And thank you especially for giving us your review and for leaving it on Tripadvisor!!!
It is the best way to know how guests feel.
We hope you trust us again during your next stay at Madrid.
Best regards from Suites Viena Staff

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Reviewed 18 May 2014

Not overly impressed externally, but much nicer inside. The apartment was well equipped with kitchen facilities, should you need them. Everything neat, clean, tidy and comfortable. Good central location, can recommend cafe/bar turn right outside hotel, then first left, up that street on the right hand side. Their logo is two cracked eggs(?). Here you will find an excellent welcome with great tapas gratis with each round of drinks.

  • Stayed: April 2014, travelled with friends
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4  Thank Verity67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, DIRECTORA at Suites Viena – Plaza de Espana, responded to this reviewResponded 20 May 2014

Dear Guest,
We are so happy you liked Suites Viena.
Thank you so much for letting us know your opinion. We would like to make it better every day.
And your opinion is very helpful.
Thank you for dedicating us your time.
We hope to see you back at Suites Viena when you travel to Madrid.
Best regards from Suites Viena Staff!!

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Reviewed 18 May 2014 via mobile

I love staying here when I'm in Madrid. It's in a great location near Gran Vía and Plaza de España. The hotel staff is attentive. Free wi-fi. I don't order their breakfast and instead have it up the block at the Cafe Viena. I highly recommend the hotel!

Stayed: May 2014, travelled with friends
2  Thank vocecita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, DIRECTORA at Suites Viena – Plaza de Espana, responded to this reviewResponded 19 May 2014

Dear Guest,
Thank you for trusting Suites Viena during your stays at Madrid.
Moreover, we really appreciate your review on Tripadvisor to let us know your opinion and try to improve.
Best regars from Suites Viena Staff!!!!!

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Reviewed 13 May 2014

The Suites Viena is located just off Plaza Espana, with the metro station and the city tours bus stop close by. The Temple of Debod 3 minutes walk and the Palace 25 minutes walk, Gran via shopping precinct 5 minutes walk, so it is very central. The hotel looks nondescript much from the street but is very nice inside. The rooms and beds were the best that I had found in Spain and Portugal. The rooms have a kitchenette, but you have to ask for plates and utensils. The staff on the front desk were first class and helped us in numerous areas. The garbage/ rubbish truck came around at 3.30 am everyday. When we complained the staff quickly switched us to a room in the rear of the hotel . This is primary a businessman's hotel and the staff were cleaning the rooms at 9am and vacuuming the halls which was a little annoying. They had a buffet breakfast special two for 15 euros; I did not try it, but it looked good. I would definitely recommend staying at Suites Viena.

Room Tip: without hesitation ask for a room at the rear of the hotel; there no much of a view from the front o...
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  • Stayed: May 2014, travelled as a couple
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1  Thank Nickpea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, DIRECTORA at Suites Viena – Plaza de Espana, responded to this reviewResponded 16 May 2014

Dear Guest,
Thank you so much for coming choosing Suites Viena during your recent stay.
And thank you for advising us about the noise of the vacuum cleaner. It si true many of oyr guests during weekdays come for business reasons. But there are also many other guests who come for tourism and we must take care of them. We will try to improve that.
We hope next time you come to Suites Viena you can tell your stay has been better!!
Thank you so much for leaving your review on this great plattform called Tripadvisor.
Looking forward to seeing you again!!!
Best regards from Suites Viena Staff

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Reviewed 12 May 2014

It's very good hotel near city centre. We strongly recommend you to try their breakfasts. In room for couple you can take a very big and comfortable bed. Everywhere is always clean and quiet. It's very pleasant service.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Malgorzata K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, DIRECTORA at Suites Viena – Plaza de Espana, responded to this reviewResponded 14 May 2014

Dear Guest,
Thank you so much for coming to Suites Viena!!
We appreciate your comments, that really help us to measure our services.
We are glad you had a great time!
Thank you for leaving your review on this great plattform called Tripadvisor.
Best regards from Suites Viena Staff.
Hope to see you back!

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Reviewed 12 May 2014

Just returned from Madrid, where we enjoyed a wonderful stay at the Viena. The check in was quick. Laura at the desk answered all our questions when we arrived, and during our entire stay. She is fantastic!
The hotel is ideally located. It is a 7 minute stroll to the Plaza de España Metro Station. The Metro is modern and swift. A ten ride card is purchased at the station for 12.25 euros. You can use cash, debit card or a credit card (PIN required for credit card.) The Plaza de España station has an elevator, as do many other stations. Most of the tourist sites are within 15 minutes on this very efficient Metro system.
The hotel is in a residential area, on a quiet street. I am a light sleeper, so I asked for a quiet room facing the rear (room 511) and didn't hear a sound during our 5 night stay.The air conditioning is the best that we have ever encountered in Europe. Ask them for an extra blanket!
There is a supermarket 2 blocks away, as well as several other markets in the area. We had breakfast at the hotel one morning, and it ws okay but lacked variety. You can prepare your own breakfast in the small kitchen in the suite
The excellent staff is efficient and friendly, especially Laura and Cristoph. Speaking English is not a problem in the hotel.
When we return to Madrid, we would not even consider staying at any other hotel. Disfrute!

Room Tip: Rooms in the back are better for light sleepers.
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  • Stayed: May 2014, travelled with friends
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4  Thank wexable4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, DIRECTORA at Suites Viena – Plaza de Espana, responded to this reviewResponded 12 May 2014

Dear Guest,
Thank you so much for choosing Suites Viena during your recent visit to Madrid.
We really appreciate your review on Tripadvisor as a termometer to measure ourselves.
We do not offer as many services as others, so we try to do our best in what we offer.
And we would like to improve more and more.
All the Staff of Suites Viena thanks you for your kindness.
Wishing you a great time in your Home Country!!
We hope to see you again in a short future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suites Viena – Plaza de Espana

Address: Calle Juan Alvarez Mendizabal 17, 28008 Madrid, Spain (Formerly Sercotel Suites Viena)
Region: Spain > Community of Madrid > Madrid > Arguelles
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Madrid
#10 Family Hotel in Madrid
#35 Romantic Hotel in Madrid
Price Range: £64 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Suites Viena – Plaza de Espana 3*
Number of rooms: 57
Official Description (provided by the hotel):
Suites Viena Plaza de España is a cosy Hotel located in a quiet Street in the Centre of Madrid. Only 200 metres separate Suites Viena Plaza de España from Plaza de Espana and in less than a 5 minute walk you are in Gran Via, Debod Temple or the Royal Palace. Suites Viena Plaza de España is a modern building (2007) with 50 Studios, 5 Junior Suites (with a terrace) and 2 Senior Suites (with a separate living room. Every room has AA/Heat (all year), working table, safe, free wifi and satellite TV. Also, there is a little kitchen in every room, equipped with a microwave, a small fridge, cooktop and extractor. Kitchen facilities are handed in, free of charge, to all the guests who demand it. We have special added values you can benefit of through our official online page. Buffet Breakfast is served by the Traditional "Viena Capellanes". Private Parking, connected to rooms through the elevator. Free Wifi in the whole building. Business Corner: free use of PC. ... more   less 
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Also Known As:
Viena Hotel Madrid

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