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“Fantastic hotel in a fantastic location”

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Hotel One Shot Recoletos 04
Ranked #140 of 435 Hotels in Madrid
Certificate of Excellence
Boca Raton, Florida
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Fantastic hotel in a fantastic location”
Reviewed 13 July 2014

Ok, this is not a Hilton but then again it's not trying to be one. This hotel "marches to it's own beat".
It has a young energetic staff who will always go out of there way to help. It has an artistic flavor that I found refreshing. It also has the finest in-room shower I have ever had, anywhere in the World. The only time I've had one equal to it I was in a $1,000 a nite Aria Skysuite in Las Vegas!! In addition they have a mini-bar system that I wish EVERY other hotel would emulate. They give you an empty, relatively large, in-room mini fridge and a "menu" of reasonably priced item you can order delivered to your mini fridge as needed. The idea is simply brilliant! Get your own or use theirs without being ripped-off! The room layout is unorthodox with the bathroom the point of entry and minimal case goods for storage but I grew to see the logic behind almost everything. I had a suite and it was excellent. I understand the regular rooms are more tiny but this hotel is a jewel!! Great cafes 30-100 yrds up the street and the French Embassy is 40 yards away. A+

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank tom m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaJoseAM, Gerente at Hotel One Shot Recoletos 04, responded to this review, 7 August 2014
Dear Tom,

Thank you very much for your comment. We appreciate that you liked the hotel. Actually, we are in an excellent location in Madrid, closed to Plaza Cibeles and all the most important places of Madrid.

We hope that on your next visit to Madrid, you choose to visit us again in One Shot 04.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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484 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ghent, Belgium
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 July 2014

It is a nice (and I guess recently completely renovated) concept hotel, with a extreme friendly service, in the heart of Madrid. I would like to recommend it as it is great value for a very reasonable price.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank Hugo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaJoseAM, Gerente at Hotel One Shot Recoletos 04, responded to this review, 7 August 2014
Dear Hugo,

Thank you very much for your comment. We appreciate that you liked the hotel and I transmit your comment to the staff. Actually, we are in an excellent location in Madrid, close to Plaza Cibeles and all the most important places of Madrid.

We hope that on your next visit to Madrid, you choose to visit us again in One Shot 04.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 July 2014 via mobile

This hotel was friendly and very clean and superbly located for the retiro park and the grand via and most of the main city sites within walking distance, don't be afraid to use taxis in Madrid as very keenly priced, we arrived at the main station and were met by the hotels driver ( extra and not worth the money) whisked to the hotel painless check in we had room 2007 a inside facing room to the loverly courtyard not the quietist room I've been in but clean and light , large beds and tv and a large walk in rain shower. We walked to the park and had a pleasant stroll before dinner, the next street to the hotel is calle recloletos full of bars and cafés, at the other side of the hotel is the culture center which has a great sky bar for cocktails enjoy we did

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jimbos1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaJoseAM, Gerente at Hotel One Shot Recoletos 04, responded to this review, 7 August 2014
Dear Jimbos1968,

Thank you very much for your comment. We appreciate that you liked the hotel and I transmit your comment to the staff. Actually, we are in an excellent location in Madrid, close to Plaza Cibeles and all the most important places of Madrid.

We hope that on your next visit to Madrid, you choose to visit us again in One Shot 04.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palma de Mallorca, Spain
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 June 2014

Picked this by a quick review on TA.
To be honest its all pretty much as the other reviewers say, although the sign outside says that it is a 3 star.
!st the location is brilliant. I came on the bus from the Airport (5E), which stops about 150 metres away, everywhere is within 15 mins walking, Prado, Retiro etc. About a 20 minute walk to Puerta Del Sol too.
The comment about the shower is true, they have a shower big enough for 2 with a rainforest sprinkler, but you have to put your shampoo etc on the floor ?
There is a very strange room service which is not really room service. There is an empty fridge (with no ice in mine) and you are supposed to call down and order what you want and they will bring it up... ?
Inevitably you will buy beer and water from the street and use the empty fridge I think.
Staff were great, very friendly, happy to store bags etc after checking out, and they were helping 2 ladies check in online for their return flight whilst I was getting my bag. I would be 100% certain to check in to this place again. I loved Madrid, shame we went out of the world cup on the night I checked in !! Very nice Irish Bar (James Joyce) just round the corner by the way...

Room Tip: dont know, we were on 5th floor, room was fine
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tradervic1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaJoseAM, Gerente at Hotel One Shot Recoletos 04, responded to this review, 7 August 2014
Dear tradervic1966,

First of all thank you for your comment. We greatly value the opinion of our customers.

The sign outside says that we are a 4 stars.

Regarding the bathroom, we have solved the issue of the showers and we have put a Kreeon shelf in the shower and another one in the sink.

With respect to the minibar, our system is DIY ("do it yourself"). The customer decides what he wants to have in the minibar and the hotel staff takes him to the room.

We hope that in future visits to Madrid, you stay with us again.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2014

We stayed in this "wonderful" place for 3 nights having booked and paid for 5. The reason for choosing the hotel was washer/dryer being described as part of the room inclusions - washer turned out to be an arrangement with a local laundry ( 2.45 euro for a pair of underpants !), and dryer - a hair dryer! "Executive" room that we booked was about 10 centimetres bigger than the standard room.
The rooms are ridiculously small for a 4 star, you walk in straight into the vanity, no shelf in the shower to place soap or shampoo. The bedside table is absolutely useless, no draws. God forbid you bring two suitcases with you - only. one will fit in, but on the small table"! Put the second one one floor and you are locked inside your "executive" room. The hot water ran out one day in the morning....never to be fixed that day. That was the last straw and we moved to an equally, if not better, located hotel, at exactly the same rate, which was like a Rolls Royce compared to a Toyota.

Room Tip: Find another hotel!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AleksG307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaJoseAM, Gerente at Hotel One Shot Recoletos 04, responded to this review, 7 August 2014
Dear Customer,

First of all, thank you for your comment because the feedback helps us to improve our hotel and our services. In fact, we already have a Kreeon shelf in the sink and another in the shower.

Regarding the size of the rooms, the size difference is not 10 cm. between the standard and executive and you know well because you changed your room for four times in the three days that you were staying, and you did not like any room.

With respect to water, actually we had a breakdown and we looked at a solution and at 7.00 in the morning our Maintenance personnel was working to solve the problem.

We are glad that your visit to Madrid end well.

Receive a greeting
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Brazil
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 23 June 2014

Great location, could not be better.
The hotel is nice, but rooms are rather small for a 4 star. Still, decoration is great, beds and shower are super nice and staff is very helpful and polite. Wifi is also good.
The breakfast is not buffet and does not have many selection choices, but is good quality.
On the downside, cleanses is not the best. I stayed for 4 days and my linen and towels were not changed. Plus the bedside table were dusty in the last few days.
Another thing, is that hotel does not have cable tv and English channels, which is not acceptable for a 4 stars hotel.
Hotel is a good price/quality ratio, specially because of the location which is superb!

Room Tip: Ask for room with balcony!
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcelinhakpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaJoseAM, Gerente at Hotel One Shot Recoletos 04, responded to this review, 7 August 2014
Dear Marcelinhakpy,

Thank you very much for your comment. We appreciate that you liked the hotel and I transmit your comment to the staff, especially to our housekeeping because for us the cleaning is the most important thing.

We hope you can give us another opportunity.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ireland
Level Contributor
150 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 17 June 2014

As its sister hotel, One Shot 55, had made an error with our booking, we were transferred to this hotel instead at no extra cost. The staff made a great effort with us and upgraded us to a high floor room with balcony due to the inconvenience caused. We were very happy with the hotel, wonderfully located, friendly staff, decent air con system which meant we did not have to open the windows at night. My only small issue is the noise of the fridge / mini-bar which for a light sleeper is a bit annoying at night and could be sorted out. But aside from that, very happy to have been transferred here.

Room Tip: High floor better if possible and check air con is working.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank killanigia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaJoseAM, Gerente at Hotel One Shot Recoletos 04, responded to this review, 7 August 2014
Dear killanigia,

First of all, we would like to apologize for the transfer to the other hotel but I am glad that your stay in One Shot 04 has been good.

Thank you very much for your comment. We appreciate that you liked the hotel and I transmit your comment to the staff. Actually, we are in an excellent location in Madrid, close to Plaza Cibeles and all the most important places of Madrid.

We hope that on your next visit to Madrid, you choose to visit us again in One Shot 04.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel One Shot Recoletos 04

Property: Hotel One Shot Recoletos 04
Address: Calle Salustiano Olozaga 4, 28001 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #140 of 435 Hotels in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel One Shot Recoletos 04 4*
Number of rooms: 60
Official Description (provided by the hotel):
The hotel is located in the upscale Salamanca district, just a few minutes away from Recoletos Boulevard, the well known Retiro Park and Serrano Street with its leading firm shops where the most prestigious Spanish and international designers display their creations. Very close to Cibeles Square and Gran Via Street, Madrid's downtown main street.One Shot Recoletos 04 is a personal interpretation of modernity and hospitality, and its design has been inspired following the brand's aim of making every customer's experience a unique moment. Every room is equipped with ultra flat TVs, extra comfortable beds coming with four pillows, free wifi and spacious rain showers. ... more   less 
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