We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Close to Airport”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Hilton Madrid Airport
Ranked #80 of 438 Hotels in Madrid
Certificate of Excellence
Reviewed 15 July 2014

Very nice Hilton. Check in was a snap. Staff is very friendly and helpful and speak English. Room service was quick and the dining room restaurant food was very good. The breakfast buffet is the best I have ever seen. It has everything you could want and more. The air conditioner in my room was very loud when it was high. So much so it would wake me up at night. Great internet service. They also have a shuttle that runs to/from airport. The only drawback was there is nothing close to this hotel at all except the airport.

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMadridAirport, Director de Recepción at Hilton Madrid Airport, responded to this reviewResponded 16 July 2014

Dear guest,

Thank you very much for taking the time to share your valuable feedback with us.

First of all, I would like to take this opportunity to inform you that we do also offer a complimentary shuttle service to the city centre. This service takes a one-way journey in the mornings at: 9:15, 11:15 and 12:15. During the summer, we do also offer a shuttle service to Puerta de Alcalá at 18:15, with a pick-up service at 19:15.

I am truly happy to know you had an excellent stay to the Hilton Madrid Airport. It is particularly pleasant to hear our breakfast buffet was the best you have ever seen. It is an honour to receive such a positive feedback, thank you very much.

I hope welcoming you back soon.

Best regards,

Francisco González
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (3,162)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,344 - 1,350 of 3,163 reviews

Reviewed 15 July 2014

great hotel for an overnight stay in madrid while connecting for flight to US. the hotel was modern and clean. the subway was a 10 minute walk from the hotel which enabled us to go to old town for dinner. really liked staying there as we ended a two week trip in europe

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank kcttyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMadridAirport, Director de Recepción at Hilton Madrid Airport, responded to this reviewResponded 16 July 2014

Dear guest,

I cannot thank you enough for your kind comments to the Hilton Madrid Airport. It is an honour to hear you had an excellent stay.

First of all, I would like to take this opportunity to inform you that we offer a complimentary shuttle service to the city centre to all our guests. This service takes a one-way journey in the mornings at: 9:15, 11:15 and 12:15. During the summer, we do also offer a shuttle service to Puerta de Alcalá at 18:15, with a pick-up service at 19:15.

I am also truly happy to hear you had a good impression of the cleanliness. Our team are always available to provide an excellent stay to all our guests, and it is an honour to hear we have met your expectations.

We look forward welcoming you back soon.

Best regards,

Francisco González
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

Great hotel, easy access with shuttle service from airport. Rooms are very modern, with excellent facilities except internet access in your room. Be prepared to haul your laptop to the lobby to access the internet. Shame on HILTON!

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Kjellsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMadridAirport, Director de Recepción at Hilton Madrid Airport, responded to this reviewResponded 16 July 2014

Dear guest,

Thank you very much for taking the time to share your important opinion to the Hilton Madrid Airport.

First of all, I would like to take this opportunity to inform you that we offer free internet service to all our Gold and Diamond Hilton Honnors members as one of their benefits. If you are already member you will upgrade your status adding nights to your account, if not I really invite you to become a member and to start getting points. You will find more information in our web. Otherwise, in the public areas you will find free WIFI.

On the other hand, I am happy to hear you had an overall great impression and you had an excellent stay to the Hilton Madrid Airport. It is particularly pleasant to hear you found our shuttle service convenient. Indeed, we do also offer a complimentary shuttle service to the city centre. This service takes a one-way journey in the mornings at: 9:15, 11:15 and 12:15. During the summer, you will also find a shuttle service to Puerta de Alcalá at 18:15, with a pick-up service at 19:15.

I truly hope welcoming you back soon.

Best regards,

Francisco González
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

We needed a hotel for the night before our flight back out of Madrid. We didn't want to have to worry about how we were getting to the airport or spend a bunch of extra time getting there. So we looked for a hotel with easy airport access and settled on the Hilton.

Pros:
- Free shuttle service to and from the airport. Takes about 20 minutes to Terminal 4 (shorter for 1 & 2). If you're catching it at the airport, it comes by about every 25 minutes.
- Nice clean rooms with modern amenities.

Cons:
- It's sitting next to 2 highways, near absolutely nothing. You'd have to take a cab if you want to get into town.
- The food is ridiculously expensive, even for a business hotel. We ate nothing from there.
- Very sterile atmosphere. Everything is designed to be a business hotel, so no flavor whatsoever.
- You have to pay for wi-fi unless your a Hilton gold club member or whatever it is. Very annoying.

Bottom line: This did the job we needed it to, which was provide us an easy way to get to the airport. If I had to do it again, I'd probably stay at the Crown Plaza down the street and save a couple of bucks being that it's just as isolated and has a free shuttle. The food there CANNOT be any more expensive than at the Hilton.

Food Tip: There is a huge mall on the other side of the highway with a whole floor of restaurants (fast food and sit down places). It's about a 20 minute walk there. You have to walk away from it along the highway until you get to the bridge that'll take you over. Then you double back along the highway and follow the path along it to the mall. That's what we did for food.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank LaugingMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMadridAirport, Director de Recepción at Hilton Madrid Airport, responded to this reviewResponded 16 July 2014

Dear guest,

Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service.

I am truly sorry to hear that this time; we have not met your expectations and fell short of fulfilling your expectations as a guest.

First of all, I would like to apologise for any inconvenience caused due to our location. It is true that we are not in the heart of Madrid and the hotel is well fill out for business purposes but we also take good care of any client we welcome here. I would also like to inform you that we do also offer a complimentary shuttle service to the city centre to all our guests. This service takes a one-way journey in the mornings at: 9:15, 11:15 and 12:15. During the summer, we do also offer a shuttle service to Puerta de Alcalá at 18:15, with a pick-up service at 19:15.

I am also sorry to hear you will not choose us again. Our commitment is to provide the best service, the best food and all the equipment and conditions in perfect order. Please, accept our deepest apologies.

I really hope we have the pleasure of welcoming you back to the Hilton Madrid Airport in the near future, whereby we will be able to provide you with the highest level of service for which we are internationally known for!

Best regards,

Francisco González
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

We spent just one night at this hotel and we were impressed with every aspect of it (other than the food and beverage costs). I´m sure like most guests, we chose the Hilton because of it´s proximity to the airport and THE FREE SHUTTLE SERVICE to and from same.
However, having experienced the very modern glass, chrome and dark tiled rooms, the very good facilities and the helpful staff, I think we would consider staying here even without the free shuttle. On second thoughts perhaps we wouldn´t! The food and beverage charges are a bit over the top.

Room Tip: Watch for the very good ádvance booking´deals
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank PANTHER029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMadridAirport, Director de Recepción at Hilton Madrid Airport, responded to this reviewResponded 14 July 2014

Dear guest,

Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your feedback as a good way to improve our guests' experience.

It is particularly pleasant to hear you found our shuttle service convenient. I would like to take this opportunity to inform you we do also provide this service to the city centre, every morning at 9.50, 11.15 and 12.15 in the morning. Indeed, during the summer, we do also offer a shuttle service to Puerta de Alcalá at 18:15, with a pick-up service at 19:15.

We hope welcoming you back soon.

Best regards,

Francisco González
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

This is great hotel for it's proximity to the airport. It has a very modern interior design and also, it has very modern rooms, with a great bathroom. Lot's of glass walls, doors and a glass/mirror shower. The rooms are spacious, clean and quiet. The staff is helpfull for providing tourist info. For visiting Madrid, it's a bit out if the way; to get to the downtown area, an option is the metro, for 2 euros per person. The metro is a 10 minute walk, then it's another 40 minutes to get to the Opera station, in the heart of Madrid. If not, a taxi is 15 minutes for about 20 euros. But the ideal way is to use the free hotel shuttle that brings you into the city three times a day, starting at 9:50am. But there are no return shuttles. Breakfast is 20euros for a buffet, and Internet is also 20euros per day, unless you have gold status. So we opted out of both, but there is free Wifi in the lobby, and just on the other side of our door! The pool is very shallow (waist high) so it's not for swimming. There are only a few chairs in the pool area and no Wifi, but the gym is nice and clean.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank MontrealLouis007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMadridAirport, Director General at Hilton Madrid Airport, responded to this reviewResponded 11 July 2014

Dear guest,

Thank you very much for sharing with us your informative review. It is an honour to hear you had an excellent to the Hilton Madrid Airport.

Our commitment is to provide the best service, the best food and all the equipment and conditions in perfect order. For that reason, I am happy to know we have met your expectations. It is particularly pleasant to hear you found our team members helpful, they are always available to provide an excellent service.

I hope welcoming you back soon.

Best regards,

Francisco González
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

This Hilton is very large but staff were very helpful all round. My standard room was excellent for a single business traveller, very nice bathroom and desk. The gym area is small but enough machines for a quick 'fix'. Evening meal was OK for a hotel kitchen.

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Big_Shug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMadridAirport, General Manager at Hilton Madrid Airport, responded to this reviewResponded 9 July 2014

Dear Guest,

Thank you for taking the time to share with us your comments regarding your stay.

I am pleased to hear that our Hotel was to your expectations.

Did you manage to make the most of our complimentary shuttle service which runs between the Hotel and the airport terminals?

I truly hope to have the pleasure of welcoming you back to Hilton Madrid Airport in the near future.

Best Regards,

Iñigo Arruti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madrid hotels
Maydrit Hotel
#104 of 438 in Madrid
1,488 reviews
Melia Barajas
#184 of 438 in Madrid
1,438 reviews
Show Prices
Show Prices
Show Prices
Airport / Barajas
Tryp Madrid Alameda Aeropuerto Hotel
San Blas
Axor Barajas Hotel
Axor Barajas Hotel
#141 of 438 in Madrid
1,422 reviews
NH Madrid Ventas
#62 of 438 in Madrid
806 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Madrid Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Madrid Airport

Address: Avenida Hispanidad 2-4, 28042 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Airport / Barajas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Business Hotel in Madrid
#43 Family Hotel in Madrid
#43 Romantic Hotel in Madrid
#62 Luxury Hotel in Madrid
Price Range: £80 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Madrid Airport 5*
Number of rooms: 284
Official Description (provided by the hotel):
The stylish Hilton Madrid Airport hotel is just minutes from Madrid Barajas International Airport and the bustling cosmopolitan city of Madrid. Take advantage of the complimentary shuttle service to and from the airport and stops at attractions or use the nearby Metro station as your link to the city of Madrid.Indulge in a fantastic selection of rooms at this Madrid hotel which include impressive marble bathrooms, flat-screen LCD or plasma TVs and wireless internet access. Guest rooms feature heated floors and floor-to-ceiling windows. Executive, deluxe and relaxation rooms offer complimentary access to the Executive Lounge. Enjoy a suite that offers a separate living room and fluffy bathrobes for your comfort and convenience. Refresh with a swim in the hydrotherapeutic pool and exercise in the fully equipped fitness center.Consider the self-contained Convention Center located in the North Tower of the Hilton Madrid Airport for business conferences, celebrations and stylish Madrid weddings. Host up to 450 guests in space that includes a board room and elegant ballroom, making this Madrid airport hotel an ideal location.Savor sumptuous Mediterranean cuisine in the Reserva Grill Restaurant and enjoy tantalizing tapas and a glass of Rioja in the Ferrum Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travel Republic (UK), Lastminute, Expedia, TripOnline SA, Hotels.com, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your Hilton Madrid Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Madrid Airport Hotel Madrid
Hilton International Madrid Airport
Madrid Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing