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“Superb mini break”

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Hotel Vincci Via 66
Ranked #121 of 444 Hotels in Madrid
Certificate of Excellence
GreenLeadersBronze level
Madrid
1 review
“Superb mini break”
Reviewed 21 February 2013

I enjoyed my stay at the hotel. The room was lovely. There was plenty to choose from for breakfast and the location was superb.

The decoration was unusual and I loved the mood lighting in the bathroom.









  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Hotel Vincci Via 66, responded to this review, 22 February 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,403 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (128)
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Zurich, Switzerland
Level Contributor
74 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 18 February 2013

I have mixed feelings about this place. A friend choose it for a birthday getaway for two couples. The nice things about it are certainly the good location - it's close to a lots of sights in walking distance and is in a lively aera - the terrace with its cool views and the beautiful Art Deco staircase.
This said, I found the place quite dirty (hairs on the bathroom floor, blanket on the bed smelt funny) and a bit run-down, the tables and crookery at the breakfast were dirty as well and the staff seemed almost non-existent. I think people have smoked in our room before because it didn't smell that good. The beds were two small beds put together and not a french bed as we had required. It's a bit "designer boutique hotel gone wrong", as the place is not ageing well at all.

All in all: we had a good time because we decided not to fuss about it, but for this price, in Spain, you do find better places!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EllaInTheSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Hotel Vincci Via 66, responded to this review, 19 March 2013
Dear guest,
Thank you very much for having chosen our restaurant for your stay in Madrid and for sending us your opinions and observations. We are pleased to know that you were satisfied with our location and our views, though deeply regret that we did not completely meet your expectations and that you were not pleased with some aspects of your stay. We would like to inform you that we will bear close in mind your ideas: surely they will help us continue to improve the service we offer our guests.
We are sorry, as well, that the room smelled of tobacco and would like to inform you that this was probably because you stayed on a smoking floor. In these cases, guests can notify us and we will offer them a change to a non-smoking room.
We regret as well that we could not offer you a room with a double bed. Requests are always subject to availability and at the moment of your arrival it was not possible to assign you one.
Lastly, we would like to inform you that all of our rooms and facilities are rigorously reviewed and cleaned, so we apologize if during your stay there was a particular problem that caused the problems you describe and we will take measures so they do not happen again. We work to satisfy our guests and their opinions are what always guide us in doing so.
We are at your disposal for whatever you may need.
Warmest regards.
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Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 February 2013 via mobile

This is a great hotel, rooms are very Art Deco which is very refreshing! Lovely bathroom although didn't like full length mirror in front of shower! But that is minor! The location was great bed was comfortable. All in all great stay!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mmoc3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Hotel Vincci Via 66, responded to this review, 18 February 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
brasilia, brasil
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 16 February 2013

Excelent location, near several subway stops, bars, restaurants and shopping spots in central Madrid. The room is stylish with a lovely decoration retro-themed. The bathroom could be a little lighter, cause one of the walls is painted in black. It could have a way to turn off the TV sound of the bathroom, cause dependending of what is going on in the TV it disturbs who is using the shower. The shower could be more strong. The only problem is concerning the wifi. It doesn't work in the room. Only in common areas. The staff is really polite, helpfull and kind. I've stayed there with my husband couple years ago, stayed again and will be there again if needed.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Hotel Vincci Via 66, responded to this review, 1 March 2013
Dear guest,
Thank you very much for staying with us and sending us your opinions. We are pleased to know that our location, room and the treatment your received from our staff were all to your liking. Surely our guest´s satisfaction is our reason to be and what we work for every day in Vincci Hotels.
We regret, though, that you were not entirely pleased with some aspects of your stay. In this regard we would like to inform you that we take note of each and every guest´s observations, complaints, suggestions and feedback, always in order to improve.
We would, in any case, like to clarify that we have free Wifi in all the hotel´s common areas and pay per use Wifi in the rooms with a price starting at 7,5 euros (45 minutes) to 15 euros (24 hours). We would also like to add that we are currently working to improve our connection and increase the number of available alternatives in order to achieve greater satisfaction on the part of our guests.
We are at your disposal and hope to welcome you again soon.
Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maspalomas, Spain
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2013

This >H>otel is just nice but nothing relly special. The location ist perfect in the centre in Gran Via, lot of things in walking distance. The hotel is just the reception and a smal place for breakfast nothing more. Rooms are very nice, I must say. Very nice design and the bathroom is very proper too. I was in winter and the bathromm was very very cold. Overall for a short trip in the middle of the city centre it is absolutly ok.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samir1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Hotel Vincci Via 66, responded to this review, 1 March 2013
Dear guest,
Thank you very much for choosing Vincci Hotels and for sending us your feedback and opinions regarding your stay. We are pleased to know that you liked the hotel´s decoration, the room and the establishment´s location, in the middle of Gran Via. Our guest´s satisfaction is our reason to be and what we work for every day in our chain.
We regret, though, that we did not entirely meet your expectations. We will bear close in mind your feedback in order to improve the service we offer our guests.
We are sorry, as well, that you were not entirely pleased with the bathroom´s temperature. In this regard, we would like to mention that the hotel presets different settings of air conditioning and heating depending on the exterior air temperature and the preferences of the majority of our guests. Within these two settings guests can individually adjust their room´s temperature using a thermostat. In any case, those guests who are not comfortable with their room´s temperature or have difficulties adjusting it can notify reception and our staff will assist them.
We work to satisfy our guests and their opinions are what always guide us.
We are at your disposal for whatever you may need.
Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 January 2013

Madrid was our third, and last, stop on our honeymoon in Spain. In coming to Madrid, we tried to keep hotel expectations low as we stayed at two amazing hotels in Barcelona and Valencia. I would say that, overall, we were content with the hotel.

Check-in was very quick and in walking to the room we really liked the decor throughout. Our room was small, but functional. The room was quite warm when we got in (26C), and we were able to get it down to 22C by bed. We found the AC was fairly weak.

The beds were less comfortable than others but still sufficient for sleep. Our TV worked sometimes and other times the picture was too fuzzy to see anything. The bathroom was nice and clean.

The rooftop offers an astounding view of Madrid and I highly recommend going up to see. One night we went up for a drink and got our order taken within 5 minutes. We waited for almost 20 minutes without receiving our order so we left. This was a little frustrating.

Given the hotel's great location, I think people should consider this a good choice. I think that staying at such nice hotels first sort of spoiled this stay. Had we done Madrid first and then used this stay as a benchmark to compare with others, maybe my overall perspective would have been more positive.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TDot_Woody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Hotel Vincci Via 66, responded to this review, 18 February 2013
Dear guest,
Thank you for taking the time to publish your opinions and feedback regarding your stay in our hotel. We are pleased to know that our location, views and check-in service were all to your liking. Surely, our guest’s satisfaction is our reason to be and what we work for every day in Vincci Hotels.
We regret, though, that we did note completely meet your expectations and that you were not entirely pleased with some aspects of your stay. In this regard we would like to inform you that we will bear close in mind your ideas: surely, they will help us continue to improve the service we offer our guests.
We would also like to apologize for the problems you had during your stay with your room’s television and inform you that it was due to a particular problem what our technical staff tried to take care of as soon as possible. We are sorry for any inconveniences this might have caused.
Regarding our climate control system we would like to clarify that the hotel presets different settings for air conditioning or heating depending on the exterior temperature and the preferences of the majority of our guests. Within these two settings guests can individually adjust their room’s temperature using a thermostat. However, those guests who are not happy with their room’s temperature or find difficulties adjusting it can notify reception and our staff will assist them.
Lastly, we would like to mention that our terrace only has a bar available during months when it is open (from approximately March to October). In months when, because of the exterior temperature, the terrace is closed (October-March) guests who wish to have something on it can call the hotel bar and our staff will be in charge of serving them on the terrace. We are deeply sorry if your request coincided with a busy time at the bar and that it took longer than usual. We regret any inconveniences this might have caused and we are at your disposal for whatever you may need.
Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 January 2013

We stayed at Vincci Via 66 in December 2012. The rooms are beautifully decorated in a very art deco style. If art deco is not your scene, then you probably would not like this hotel. My husband and I simply loved the décor of the rooms. The rooms and the hotel look exactly as is in the photo’s posted on their website.

Breakfast was wonderful, with a selection of both hot and cold options and off course pastries. Breakfast was and served in a beautiful art deco dining room, which overlooked Gran Via. The staff were very courteous and attentive to your needs and extremely helpful. The staff also spoke fluent English so communication with them was not a problem.

The hotel is situated on the bustling Gran Via which has an amazing atmosphere. There are numerous metro stations surrounding the hotel in the event that you do not wish to walk. The hotel is also situated close to Peutra De Sol and Plaza Espanya. It is very easy to reach Atocha Renfe station via the metro in the event that you need to catch the high-speed train.

We loved our stay at Vincci Via 66 and would highly recommend it to those who love an artistic deco instead of the mediocre hotel décor.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank catmatics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Hotel Vincci Via 66, responded to this review, 14 January 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Vincci Via 66

Property: Hotel Vincci Via 66
Address: Calle Gran Via 66, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Restaurant Room Service Wheelchair access
Hotel Style:
#18 Green Hotel in Madrid
#80 Business Hotel in Madrid
#84 Luxury Hotel in Madrid
#87 Romantic Hotel in Madrid
#93 Family Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Vincci Via 66 4*
Number of rooms: 116
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Also Known As:
Vincci Via 66
Vincci Hotel Madrid

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