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“Beautiful Property”

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Hotel Palacio Guendulain
Ranked #4 of 38 Hotels in Pamplona
Certificate of Excellence
Sydney, Australia
Level 6 Contributor
163 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Beautiful Property”
Reviewed 16 March 2014

This is typical of the Palacios we have stayed experienced in Spain, but probably a little better than most. We had a beautiful, large room and all my requests for bedding were met...something that doesn't always happen, even with more luxury hotels. The staff was lovely and we chose to have breakfast after booking ahead with a discount...something which seems to be becoming commonplace in Europe.

  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
Thank amberlower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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290 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
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  • English first
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English first
Ghent, Belgium
Level 4 Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 January 2014

The hotel is a lovely historical building perfectly located in the middle of the town. The location if driving can be tricky as GPS sends you the wrong way. Type in Calle Nueva you will come to a small small square with a fountain on the right the hotel is at the opposite side of the square. Parking is limited but a large car park is located outside the old town. We stayed in their suite which had a large separate lounge elegantly decorated with a large bedroom. The bathroom was a good size and the view looked unto the hotels charming court yard with a small chapel. The staff were polite and helpful giving us good service throughout. The room service was limited but they always accommodated our requests. Slippers and ropes would have been nice along with big towels just a suggestion. We had a very pleasant stay and the people of Pamplona are amazingly friendly to travelers.

  • Stayed January 2014, travelled with family
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Helpful?
Thank thealcoves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford, Connecticut
Level 5 Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 22 October 2013

This hotel was a gem of a find. It is centrally located in the old city, walking distance to the city hall and main square and restaurants. Pablo, the concierge/porter was fantastic. He took great pride at being from Pamplona and in doing his job. His dining and sight seeing recommendations were spot on for a short trip to this city. He went so far as to show us how to use the remote and locate the Spanish TV channels. There are two things you must not miss at this hotel, it's majestic staircase and it's carriage car collection.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank aflopez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brockton, Massachusetts
Level 5 Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 October 2013

Palacio was wonderful! Actually is a small palace! Room was spacious with beautiful furnishings, and meticulously clean! Very interesting and fun just to tour the hotel. Antiques within the hotel and outside in back courtyard. Comfortable lounge to relax after a day of sightseeing in Pamplona. Also, can be served out in back courtyard. Reception staff is very friendly and helpful!
Breakfast was very good with large selection of fresh fruits, omelets, pastries, etc. Very good coffee!
Location is also very good; within walking distance of "bull run" and cathedral, and main Plazas. So happy I chose this hotel, instead of the other one I was considering.

  • Stayed October 2013, travelled with friends
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Helpful?
1 Thank JAO738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level 6 Contributor
195 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 29 September 2013

This place really did it for me. From the arrival, the incredibly efficient check-in and the personal attention at all times, I was seriously impressed. Basically this place is a bargain for the level of service and attention to details. They parked my car, took my cases up to the room, and even offered a turn-down service where they make sure the beds are just right and place a little cake on the pillow just in case you're in need of a last bite before falling asleep in a most comfortable bed. Breakfast was a little pricey at 17 Euros each, but it is pretty good. We had dinner on one of our nights we stayed, and this was excellent. The hake and veal were both delicious, and the chosen wine to accompany was superb. Again all good value for the standard of food and service. Unsurprisingly, the place is also a favoured location for wedding receptions, by the way.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Headabove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vero Beach, Florida
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 September 2013

This hotel is the perfect place to stay in old Pamplona. The property is exceptional, hyper clean, very pleasant staff, rooms are well-appointed, and the common rooms are furnished with antiques. A small collection of antique carriages are displayed. The location is ideal. This hotel can be recommended without reservation!

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank ChappySumRes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Forest, United Kingdom
Level 6 Contributor
161 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 26 August 2013

We stayed one night of our tour of Spain, it was a truly beautiful hotel, the whole hotel was immaculate, fabulously furnished, and decoration was some of the best I've seen in the world.
Would most certainly recommend it to all my friends.
Will stay at this hotel again on our next visit.

  • Stayed August 2013
    • Value
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    • Cleanliness
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Helpful?
Thank Bruce180852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palacio Guendulain

Property: Hotel Palacio Guendulain
Address: Calle Zapateria 53, 31001, Pamplona, Spain
Region: Spain > Navarra > Pamplona
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 38 Hotels in Pamplona
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Palacio Guendulain 4*
Number of rooms: 25
Official Description (provided by the hotel):
Built in the 18th century by D. Sebastian de Eslava, Viceroy of New Granada, Palacio Guendulain is one of the most prominent buildings in Pamplona, located in the old part of town. Palacio Guendulain offers its guests a unique balance between the comfort of a modern luxury hotel and the history and charm of an emblematic 18th century building. ... more   less 
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