4 star hotel-drive past bollards around the pedestrian only square-unless you have a local cell phone to call you have to stop partially in the street and have someone go into the Hotel Europa to call La Perla to get the barrier lowered-the hotel will park your car for you.
HOWEVER the 25 Euro a day fee which was added to the bill was the most expensive parking fee we paid in Spain.
The choice of a rain shower or a separate more focused one in the full size tub was very nice and unique to our experience in Spain. My wife loved the lush fluffy bathrobe.Our room was a bit dark and looked out on a side street. We were disappointed they would not give us one facing the square since the hotel was mostly empty.
The first day the WIFI did not work and it took two calls to get an English speaker who could understand my request that they re-boot their system-which was adequate after that.
The second night when I wanted to check the weather I found out none of the advertised 8 English TV channels would work.A phone call and a staff visit did not resolve the problem. around 9PM they called and said for some unknown reason our first floor back room had no reception but we did without because it wasn't worth the trouble to pack up and move to a different floor.
I reserved a B&B and expected the same nice buffet breakfast we have gotten everywhere else in Spain. It was a very unpleasant surprise to: 1st find out that there was no buffet and 2nd that I was paying 13 euros each for a box tray 12" square with one glass of juice,one roll, a small 3" fruit cup(one strawberry + three other small bites-grocery store yogurt-no choices-three small sticks of cheap new cheese and two paper thin small slices of grocery store ham, two tiny2" sweet rolls, two pieces of toast and three little paper wrapped butters(jam we don't eat). The coffee con leche was very good but the one glass of juice was not fresh. Maybe the worst "continental" breakfast we have ever had in all our years of travel. In a land of wonderful Iberian ham and cheese's, what a shame to offer such cheap stuff I would not eat at home.My wife had me double check my hotel confirmation before I got too upset and it did say the breakfast was continental but nothing about the lack of a buffet. 3rd I found out the breakfast they confirmed for me was the second class version-there was one for 20 Euros that came in a bigger box, which they also did not disclose. "My bad". Had I known and understood I would not have booked the room which under it's actual situation did not meet my "value for money" standards.(FYI they include happily paying 350 euros a day at the Parador inside the Alhambra)
I found a picture of the two boxes in my room and as meager as it was they did not serve the 4 pieces of cheese and 4 slices of ham or a second roll or enough juice for a second glass -shown in the picture.
I expressed my concerns to the manager and he shrugged it off. Truly it was the most expensive and by far the worst breakfast ever in Spain-by a lot. I was not happy. Clearly unworthy of any hotel with pretensions to 4 stars.When we came back from seeing the town the desk lady offered to take the first breakfast off my bill and offered to give me the "1st class" version for the 13 Euro price the second morning. I told her fine, thanks for the accommodation but I did not want to pay 26 euros for the bigger box and to just take it off my bill. Well on check out they still charged me for the first morning but did give the deduction for the second so I let it go.
If you get a room overlooking the square, do not make my breakfast mistake, do not mind trying to find a decent breakfast outside the hotel(which is virtually impossible in Spain) or are OK with the grossly over priced low quality hotel option,then the excellent location and 4 star quality, for most people, would make this the place to stay. For me I would never go back. We had a hassle getting something to work both nights which should never happen at a 4 star with 4 star prices and the lack of a decent buffet would rule this place out. I debated giving it a one star but decided that would not be fair. Amazingly some people liked the breakfast-impossible if they had been anywhere else in Spain-eg the Hotel monte Carmelo in Seville gave all you could eat buffet smoked salmon, Champaign, aged ham, cheese and other meats etc included with the room for half the price. Nevertheless a reluctant 4 stars.
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- Also Known As:
- La Perla Pamplona