Just arrived back from a week at this hotel. It was like last year, staff friendly, rooms clean, as was the bedding. Food was good maybe not quite to the standard of last year. On the evening of the fifth night of our stay the electricity went off in our room and a couple of the rooms around us. I went down to reception - not using the lift - and reported the problem. The receptionist told me to take the service lift back to the fifth floor. On leaving the lift I would see on the wall opposite a board with lots of black switches on it. I was told to look for one that was pointing down and push it back up and the lights should come back on. Which they did. The board the receptionist was referring to was an ECB Board. Many people have them in their homes and are used to resetting them. This is a commercial property and I am used to resetting them in commercial properties but the receptionist never once asked me if I had that experience!
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