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“Still a good hotel”

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Riudor Hotel Benidorm
Ranked #33 of 192 Hotels in Benidorm
Certificate of Excellence
hampshire
Level 5 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Still a good hotel”
Reviewed 29 July 2014

Decided after a 2 year break and trying other adult hotels in Benidorm that it was time to go back and try the good old Riudor again. We went from 8th July for a couple of weeks, It's definitely in the best location for everything. We arrived around midnight and were given a little snack bag which was very welcoming and appreciated, check in was quick. Food overall was mostly good and the restaurant staff were very professional and quick to serve drinks, restaurant manager is a gentleman and always has a smile. The sun bed situation has improved since I was there last and we always managed to get some, though you do still get the selfish people placing their towels on at the crack of dawn and turning up in the afternoon. The lads working in the pool bar are really friendly and have a good sense of humour, however one chap in the main bar inside is not very happy, no matter how chatty and polite we were to him he was not interested in interacting with anyone at all and even though he's been there quite a long time, serving drinks is all he wants to do and nothing else, Eugene (English version) I think his name was, just wish the man would crack a smile if nothing else. Bar manager was lovely, as was all the other staff. Only complaint really was being there 2 weeks we did expect the sheets to be changed at least once, we were in room 214 but apart from that the room was cleaned well. This hotel is in the heart of everything so dont complain about noise if you book here, once the doors are closed it was pretty good at keeping it out and of course being located where it is we expected noise. The rooms now have hair driers and new flat screen TV's and although the hotel as others have said is a bit dated it is still great value for money, wifi is only available in the rooms if you pay for it, but is available in reception areas free. A big pat on the back for David who did the entertainment hosting in our second week, looks like he was thrown in at the deep end but did really well, chatting to everyone, making us smile and even sung one night and he actually has a great voice so well done David for your great efforts. Overall my experience being back at the Riudor was good and I will be returning next year, so well done to all the staff, perhaps we'll buy Eugene a large drink next year and see if we can make him smile. I look forward to returning next year.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
5 Thank maggsymoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Medplayabenidorm at Riudor Hotel Benidorm, responded to this review, 6 August 2014
Hello maggysmoo

Many thanks for choosing to stay at the Hotel Riudor again and for submitting your thoughts.

We are happy to know that once again you were pleased with what the Hotel has to offer and still had a good time.

I think we will have to try and find a secret word to get Eugene to smile (it does happen sometimes).

We look forward to welcoming you back again next time.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,264 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (536)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 July 2014

Have loved staying at this hotel for many years ,it was not the same around the pool no entertainment and no Ashley .come on riudor get him back or a good replacement.top marks to room service and reception also staff in the dining room

Room Tip: High floor
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
5 Thank Jane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at Riudor Hotel Benidorm, responded to this review, 5 August 2014
Hello Jane F

We are sorry to hear that this time you were disappointed with the entertainment at the Hotel Riudor.

Your opinions are important to us so thank you for your comments.

There have been a few changes to the entertainments programme since Ashley left. We now have David and José working at the Hotel and also doing day time entertainment.

Hopefully, if you do both choose to return you will see an improvement.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bromsgrove, United Kingdom
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 July 2014

A great time was had at this hotel,bedrooms were clean and serviced every day, great staff and good food,the only problem I found was with the wifi system, had to keep logging on every day, cold not stay connected.

Room Tip: Ask for room with pool view.corner rooms have a larger balcony
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  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at Riudor Hotel Benidorm, responded to this review, 5 August 2014
Hello Anthony R

We are very pleased that you enjoyed your “Holiday in Benidorm” at the Hotel Riudor and thank you for sharing your findings.

Sorry you had problems with the WIFI some devices seem to remember the passwords and others like you say you have to log on each time to use.

We hope that you and your friends will pay us another visit in the future.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
east midlands
Level 6 Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 27 July 2014

This was our third visit to the Ruidor and was nice to see new sunbeds and chairs around the swimming pool and new LCD flat screen tvs in rooms ! Food was good but not as much choice as ambassador across the road but Ruidor is adults only so no splashing in pool etc ! Got 14 euros back on safe showing Amigo card get it from Carron public relations lady in reception ! Lovely location and talk of the coast and Morgan's on your doorstep ! We love double bed at Ambassador but if you want romantic room at Ruidor choose 616 on the end with lovely pool and sea view !

Room Tip: Room 616 with pool and sea view
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
4 Thank focus200089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at Riudor Hotel Benidorm, responded to this review, 5 August 2014
Hello focus200089

Thank you for returning again to the Hotel Riudor and for writing about your latest holiday.

We are pleased that there are still some services you enjoyed at the Hotel, we are sorry that you did not find the food as good this time.

Hopefully you will both give us another try and see if we can change your opinions.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottinghamshire, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 July 2014

The hotel was very good , food was excellent with a good choice ,in our party of travellers one member was celiac ( intolerance to food containing gluten) he spoke to the head chief about his problem and the hotel happily prepared suitable alternatives at each meal time the choice was extensive , hotel rooms were comfortable and clean , entertainment in the hotel was ok and stopped at midnight so a good nights sleep could be had , however noise from bars nearby could be heard but it wasn't too bad , it didn't stop us getting to sleep ,as for the all inclusive ,the drinks stopped at midnight ,after that time you had to pay for them. Only downside to this hotel are the guests going to extreme lengths to reserve sun beds at the side of the pool and then not using them till 3pm in the afternoon , location of hotel is excellent and staff are happy to help with anything would we return yes without hesitation , for a week away benidorm has something for everyone we had a fantastic week

Room Tip: Rooms overlooking pool bar are less noisy
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  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank Ann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at Riudor Hotel Benidorm, responded to this review, 5 August 2014
Hello Ann R

Well we are happy that you were all happy on your recent holiday at the Hotel Riudor.

Thank you for adding your post.

We are glad that you and your friends all had a good time at the Hotel.

We do hope that you will all choose to return again for another visit.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lichfield, United Kingdom
Level 6 Contributor
143 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 26 July 2014

We were self catering in June and thought we try eating at the Riudor. It cost €8 and it must be the worst money I have ever spent. To start was beef soup!! which was literally oxo in water with tiny pasta stars. There was mashed potato which must have been from a packet with water added it was foul. The vegetable lasagne had that much liquidy sauce on that the green veg lurking underneath(don't know even now what it was) was intimidated. Tried the quiche it was not cooked through enough so it wobbled like jelly.
When we spoke to people who were staying there the old saying comes out "you can always find something to eat".
Surely you are supposed to enjoy the food not just find something to fill up on. Clearly not at the Riudor.
Very grateful we were not staying there and sorry for those that were.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Truthers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at Riudor Hotel Benidorm, responded to this review, 5 August 2014
Hello Truthers

Sorry to hear that you did not enjoy your meal at the Hotel Riudor.

The Hotel generally scores very well for food and we have guests who return year after to stay at the Hotel.

People have different tastes and expectations as to what they would like to eat so we are sorry the food was not to your liking.

Thank you for taking the time to add your comments.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level 6 Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 23 July 2014

Returned in july,most of staff still there,good food,good drink.Had room on talk of the coast side this time,prefered other side because you are not overlooked by flats.Rooms are very good,comfy beds,good size bathroom.Are coming back 27th September.

Room Tip: Black chicken side
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank kev-angie10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at Riudor Hotel Benidorm, responded to this review, 5 August 2014
Hello kev-angie10

Thanks for coming “back again” to the Hotel Riudor and for putting on your review about your recent stay.

Most of the staff have been working in the Hotel for a lot of years now so it is nice when people get to know them.

September will be round before you know it so we will see you both again soon.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riudor Hotel Benidorm

Property: Riudor Hotel Benidorm
Address: Mediterraneo 45, 03500 Benidorm, Spain (Formerly MedPlaya Hotel Riudor)
Phone Number:
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #33 of 192 Hotels in Benidorm
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Riudor Hotel Benidorm 3*
Number of rooms: 168
Reservation Options:
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