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Riudor Hotel Benidorm
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Reviews (1,407)
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758 - 763 of 1,407 reviews
Reviewed 31 July 2014

My second stay here with my mum ... We had a ball . Food was really acceptable . All the waiting staff were efficient and fairly happy to serve you . especially Khalil . What a magnificent smile he has ...my only teeny grump is that the rooms are a bit tired looking ,, but we're kept clean and tidy . Loved the atmosphere in general . Also a big thumbs up for the animation team .. David and Juan Jose ... I even got coaxed into karaoke ,,, mum loves the location as she is in her
Later years and she doesn't have to walk far as it's central location is great ,,, will defo return ,,

Room Tip: It is in a noisy location , but hey your in benidorm . But after 12 midnight it tends to be ok as bedroom doors hold noise out .
  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank pinkeyEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at Riudor Hotel Benidorm, responded to this reviewResponded 6 August 2014

Hello pinkeyEdinburgh

We are very happy you and your mum returned to the Hotel Riudor and happy to hear you had a “Great Time”.

Thanks for putting on your post.

Glad you enjoyed meeting all the staff at the Hotel and were pleased with the service you received.

We do hope to see you both back again soon.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

The hotel itself is in a very good location but it's tired and needs a revamp. The walls are like paper, i had 5 different neighbours while i was here for 2 weeks and they all kept me awake. I could even hear suitcases being zipped up in the room next to me!!! The food is ok, gets a bit of a muchness after 2 weeks though.

Room Tip: ask for an end room then you only have one neighbour.
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank LynneBarnsley2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at Riudor Hotel Benidorm, responded to this reviewResponded 6 August 2014

Hello LynneBarnsley 2013

Thank you for taking the time to review your recent holiday at the Hotel Riudor.

Sorry to hear that you had problems sleeping at night, we do ask guests to respect other guests and keep noise to a minimum whilst people are sleeping.

We are glad that you enjoyed the location of the Hotel it is very central to see all that Benidorm has to offer and hope that you both had a good time in Benidorm.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

Decided after a 2 year break and trying other adult hotels in Benidorm that it was time to go back and try the good old Riudor again. We went from 8th July for a couple of weeks, It's definitely in the best location for everything. We arrived around midnight and were given a little snack bag which was very welcoming and appreciated, check in was quick. Food overall was mostly good and the restaurant staff were very professional and quick to serve drinks, restaurant manager is a gentleman and always has a smile. The sun bed situation has improved since I was there last and we always managed to get some, though you do still get the selfish people placing their towels on at the crack of dawn and turning up in the afternoon. The lads working in the pool bar are really friendly and have a good sense of humour, however one chap in the main bar inside is not very happy, no matter how chatty and polite we were to him he was not interested in interacting with anyone at all and even though he's been there quite a long time, serving drinks is all he wants to do and nothing else, Eugene (English version) I think his name was, just wish the man would crack a smile if nothing else. Bar manager was lovely, as was all the other staff. Only complaint really was being there 2 weeks we did expect the sheets to be changed at least once, we were in room 214 but apart from that the room was cleaned well. This hotel is in the heart of everything so dont complain about noise if you book here, once the doors are closed it was pretty good at keeping it out and of course being located where it is we expected noise. The rooms now have hair driers and new flat screen TV's and although the hotel as others have said is a bit dated it is still great value for money, wifi is only available in the rooms if you pay for it, but is available in reception areas free. A big pat on the back for David who did the entertainment hosting in our second week, looks like he was thrown in at the deep end but did really well, chatting to everyone, making us smile and even sung one night and he actually has a great voice so well done David for your great efforts. Overall my experience being back at the Riudor was good and I will be returning next year, so well done to all the staff, perhaps we'll buy Eugene a large drink next year and see if we can make him smile. I look forward to returning next year.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
5  Thank maggsymoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Medplayabenidorm at Riudor Hotel Benidorm, responded to this reviewResponded 6 August 2014

Hello maggysmoo

Many thanks for choosing to stay at the Hotel Riudor again and for submitting your thoughts.

We are happy to know that once again you were pleased with what the Hotel has to offer and still had a good time.

I think we will have to try and find a secret word to get Eugene to smile (it does happen sometimes).

We look forward to welcoming you back again next time.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com

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Reviewed 28 July 2014

Have loved staying at this hotel for many years ,it was not the same around the pool no entertainment and no Ashley .come on riudor get him back or a good replacement.top marks to room service and reception also staff in the dining room

Room Tip: High floor
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
5  Thank Jane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at Riudor Hotel Benidorm, responded to this reviewResponded 5 August 2014

Hello Jane F

We are sorry to hear that this time you were disappointed with the entertainment at the Hotel Riudor.

Your opinions are important to us so thank you for your comments.

There have been a few changes to the entertainments programme since Ashley left. We now have David and José working at the Hotel and also doing day time entertainment.

Hopefully, if you do both choose to return you will see an improvement.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

A great time was had at this hotel,bedrooms were clean and serviced every day, great staff and good food,the only problem I found was with the wifi system, had to keep logging on every day, cold not stay connected.

Room Tip: Ask for room with pool view.corner rooms have a larger balcony
  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
3  Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at Riudor Hotel Benidorm, responded to this reviewResponded 5 August 2014

Hello Anthony R

We are very pleased that you enjoyed your “Holiday in Benidorm” at the Hotel Riudor and thank you for sharing your findings.

Sorry you had problems with the WIFI some devices seem to remember the passwords and others like you say you have to log on each time to use.

We hope that you and your friends will pay us another visit in the future.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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