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“great value for money”
4 of 5 bubbles Review of Servigroup Rialto

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Servigroup Rialto
Ranked #19 of 191 Hotels in Benidorm
Certificate of Excellence
chester
Level Contributor
88 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“great value for money”
4 of 5 bubbles Reviewed 1 June 2013

just returned after an eleven night stay myself and my better half and for what the package cost I don,t think we would have got any better anywhere.yes the hotel is a little dated thought it was only me that still had woodchip on the walls,felt just like home.rooms quite spacious,and kept very clean throughout our stay plenty of fresh towels changed on a regular basis.bed you,ll find a little firm, memory foam it isn,t.small fridge was a plus as you don,t have them provided all the time.the walls are ultra thin so don,t forget what you can here when the people below and next door are doing when they use the loo will also apply to you when the call of nature beckons.first class staff who will do all they can to make your stay enjoyable,food is o.k. breakfast being the most consistant,evening meals a little hit and miss soups being the best. slurped things I,d never tasted before being a Heinz man,lots of fish to be eaten easily the tastiest being the freshly grilled catfish fillet so soft and delicate never had it before wish they did it more over here.only a couple of moans the so called fifteen minutes max for the towel on sunbed brigade,must have been an amnesty as some were on for hours before they graced us with their presence,saying that we had no trouble getting a bed but it was annoying.another issue for me was the price they charged for water.now I realise they have to have a mark up but it,s a little overpriced when I can buy six and a half litres for less than the price of the smallest water on site,bit rich that,however the worst problem we had and I would think lots of other hotels have is the exhaust fumes from the traffic I,m still coughing now at times it was awful and I see no solution to the issue.i certainly would come back because you have to remember it is only three star and you,d be hard pressed to find a better three star than this.away from the hotel Benidorm is the same vibrant in your face resort entertained every night and we love it,finally can anybody understand why the powers that be are very happy to take your twelve euro,s for a pair of deckchairs and umbrella from probably handreds of tourists per day and yet not provide them with any facilities to use the loo the only one I found was locked, disgrace happy to take your cash though aren,t they if they know the answer they are more informed than me,but the beach is a must for you sun seekers enjoy your hols

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChesterBluenose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,161 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (392)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
manchester
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 29 May 2013 via mobile

Stayed for a weekend at this hotel 10th - 13th May 2013 as part of a stag do. Fantastic friendly staff, very clean reasonable rooms, decent food and excellent all round hotel to stay for a weekend/short break.
This hotel is by no means luxurious but lets face it it's in Benidorm. It serves a purpose.......very well.
Rooms are very clean all be it basic, dated decor but you get a flat screen tv, air con, decent sized bathroom with free toiletries each day. Maid service daily which was to a high standard and over all I thought the room was more than adequate. Pool area clean with plenty of sunbeds, this area was in the shade part of the day due to layout but so what.
Restaurant was also reasonable the food was fair it wasn't about to claim a Michelin star but you don't go hungry and it is fresh and hot. The only negative was that if you bought a drink at the bar which is next to the restaurant you couldn't take it with you to the restaurant when you went to eat. Seemed silly but rules are only their to be broken anyway so didn't cause too many issues.

The hotel is situated up a hill not far from the beach and promenade. It is about 15 minute walk to the square where the night life is hectic so it's just as well it's a bit away.

This hotel is ideal for everyone and would deffinately recommend.

Stayed May 2013, travelled with friends
Helpful?
4 Thank dave_lucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanc
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 29 May 2013

Arrived home after 7 days in the Rialto Htl Benidorm with my missus, We are in our 60s and had a wonderful trouble free time. Staff are excellent at every level and the rooms and food are very good plus the maid service is first class....full credit due to the management.

Room Tip: 310 on the third floor is on the extreme right looking at the frontage. Quiet plus sun from noon on...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank arrodbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, Northern Ireland, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 May 2013

Myself and 2 friends have just returned from 1 weeks stay in servigroup Riato hotel Benidorm. The hotel was basic but very clean and staff very friendly helpful and efficient.The food was good and plentiful. The only downside is the fact that it was situated on a bit of a hill, sowe would not recommend this hotel to anyone with breathing or mobility problems.

Room Tip: make sure you request a room with a sea view or you could end up having a view of high rise appart...
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bainton, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 May 2013

Visited the Rialto in Feb/March, for one month. Just took what the travel agent gave us. What an eye opener. It was like coming home, within days my wife and I felt that we were among friends, well we were ! Nothing, but nothing, was too much trouble. My wife is disabled so she had problems going for meals, simples. Just asked and Cesar, the Maitre de' supplied a tray so I could take her meal to our room. Mobility scooter? Just had a word with "the desk" and a scooter was there in 15 mins. Of special note:- Nicky, customer service manager, Andrea, desk, Lorena, desk, Jon, bar/waiter (who wanted to learn English). The only reason the others are not mentioned is that I can;t recall everyones name. I have never before been on only one holiday to a hotel and returned to say ;Hello', just to see the staff, this time I did! Shall definitely return. Location is fine, walking distance of beach. Stress factor Zero !!

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ian-Manknell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
huddersfield
1 review
5 of 5 bubbles Reviewed 28 May 2013

Just back from our first ever trip to Benidorm. Well we dropped lucky booking at the Rialto, super location,my wife is not a great walker but what has been called a hill by some, posed her no problems and the walk even to the old town was done every day. like i said great location.The breakfasts were excellent, i would agree there was sometimes strange combinations at evening meals, but then there is a great variation in guest nationalities so there is something for everyone, my poor meals were the result of my own exotic combinations.Hotel was spotless and the cleaners very friendly, service at meal times was good and if you purchase a bottle of wine a glass each and the rest is saved for your next meal.The waiting staff are not too good with English, I found this added to the charm of being abroad but they are quick to bring into play the manager who speaks English well.The reception staff are very good, friendly and they have Nicky,an English Girl who will go out of her way to help with anything.All in all, delighted with our stay.

Room Tip: seen the tips about pool side rooms, we were on the back away from the pool area, but we still overl...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 141Kev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Servigroup Rialto

Property: Servigroup Rialto
Address: Av. De Estocolmo, 14, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#2 Family Hotel in Benidorm
#5 Romantic Hotel in Benidorm
#12 Best Value Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — Servigroup Rialto 3*
Number of rooms: 133
Official Description (provided by the hotel):
Located in a residential area of Rincon de Loix, just 300 m. Walk from Benidorm's Levante Beach.Facilities and services:Sun terrace with swimming pool for adults and children, sunbeds, parasols and bar service to pool. Children's playground.Large restaurant, lounge-bar and air-conditioned public areas. Lounge bar Venecia, 400 m2.Entertainment programme in high season and live music at night.Free wifi connection throughout the hotel, including outoor areas.Computer with Internet access in the reception area (supplement).Hotel-owned covered parking spaces (supplement): 42.Rooms:103 comfortable rooms: air conditioning by fan coil system, heating, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Rialto Hotel Benidorm

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