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“Excellent service and good quality all round, friendly staff.”
Review of Servigroup Rialto

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Servigroup Rialto
Ranked #19 of 192 Hotels in Benidorm
Certificate of Excellence
Ulldecona, Spain
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent service and good quality all round, friendly staff.”
Reviewed 27 March 2014

The reception staff were very friendly and helpful. The room was lovely and clean and the cleaning staff were first class. The food was good and the service was excellent. Lovely clean area around the pool and everything about the hotel was perfect. The free tickets to Benidorm Palace were a very welcome surprise and the show was brilliant. Two for one drinks in the bar were an added bonus too. All in all an exceptionally good stay. Would recommend it to friends.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Patricia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (399)
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English first
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2014 via mobile

Went with two friends we got there very late but they had food out ready for us, we got to our room but there weren't enough beds for the three of us but this was quickly rectified! We booked direct with the hotel so we had the free gift in our room and late check out, although we couldn't keep the room we were in they did provide us with another to shower n change ect! Would highly recommend this hotel! Fab food, clean and friendly.

Stayed September 2013, travelled with friends
Helpful?
4 Thank Rh1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Algorfa, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 March 2014

We have stayed here quite a few times and it is always great value for money . Book through the servigroup website to take advantage of loads of "freebies" ( welcome drinks , free tickets to Benidorm Palace ,2 for 1 bar drinks etc.)

Room Tip: High floor slightly better.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wigan, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 March 2014

Came home on Monday ,after a lovely weekend away with friends . Been to Benidorm many times and I can honestly say the Rialto has been the best hotel I have stayed in !! What a Gem !! The rooms were spotless! cleaned every morning ! Fresh towels every day ! Food was good especially the breakfast ! All staff were very polite and helpful , Nicky on reception is fantastic at her job and a credit to the Hotel !! . A small welcoming Hotel with 5 star service , not for the rowdy , but evening dancing along to the artist is always encouraged after the 2 for one on most drinks : . We are planning another trip as I write . .... we were on a 70th birthday group of girls :) ages from early 30 right through to 70 .. :) No need to venture out of a Evening either , But the complimentary tickets to the Benidorm Palace is a bonus !! And Neptunes bar just a small walk away is a top night, for those on the lash along with Cafe Benidorm :) . Cant wait to return .

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Diane w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brighton
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 March 2014

Had a 6 night stay with my mum and have nothing but praise for this hotel..Nicky the guest relations manager was so helpful and you can be assured that you will have the best customer service from all staff you meet.
Food was excellent plenty of choice within a relaxed atmosphere.. The little extras also great with the 2-4-1 drinks promotion and the free entrance to the Benidorm Palace which was an amazing show.
Rooms clean, comfy beds and high floor sunny room but the walls are quite thin so maybe earplugs if you are a light sleeper we was lucky with our neighbours.
We were there during the" Fallas" which is the local festival celebrating St Joseph's day which was on for 3 days.We also celebrated St Patricks day where the streets were filled with people dressed up to celebrate it was such a fantastic atmosphere and will be hoping to be back same time next year.

Room Tip: High floor pool view will have sun most of the day
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank trezBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Servigroup, Customer Service at Servigroup Rialto, responded to this review, 21 March 2014
Dear guests,

We would like to thank you for your nice comments about our hotel and staff, which encourages us to keep working hard as this effort is reflected in our guests ‘enjoyment.

We hope to see you soon in the future.

Kind regards,
Customer Service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
newcastle, england
Level Contributor
39 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 March 2014

Stayed for a short break last week. This is a brilliant little hotel, immaculate room with a nice sunny balcony, good location in new town about 5 minutes from the beach. We stayed full board and the food was excellent quality. Servigroup offer a great job service with 2 for 1 on drinks and airport transfers thrown in (although we brought the car!). Really impressed this is exceptional value, will definitely be back :)

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank rebecca_comtacto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 17 March 2014 via mobile

Had a 5 day break here the hotel is spotless the room cleaned daily with fresh towels .restaurant is great with a good selection of food you wont starve thats for sure and 2-4-1 at the bar . Lovely Beach 5 mins away and a short stroll to the night life ...perfect

Stayed March 2014, travelled with friends
Helpful?
4 Thank loveadayoutx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Servigroup Rialto

Property: Servigroup Rialto
Address: Av. De Estocolmo, 14, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#2 Family Hotel in Benidorm
#5 Romantic Hotel in Benidorm
#13 Best Value Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — Servigroup Rialto 3*
Number of rooms: 133
Official Description (provided by the hotel):
Located in a residential area of Rincon de Loix, just 300 m. Walk from Benidorm's Levante Beach.Facilities and services:Sun terrace with swimming pool for adults and children, sunbeds, parasols and bar service to pool. Children's playground.Large restaurant, lounge-bar and air-conditioned public areas. Lounge bar Venecia, 400 m2.Entertainment programme in high season and live music at night.Free wifi connection throughout the hotel, including outoor areas.Computer with Internet access in the reception area (supplement).Hotel-owned covered parking spaces (supplement): 42.Rooms:103 comfortable rooms: air conditioning by fan coil system, heating, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Rialto Hotel Benidorm

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