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“Excellent Holiday we will return to this hotel”
Review of Servigroup Rialto

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Servigroup Rialto
Ranked #19 of 192 Hotels in Benidorm
Certificate of Excellence
Glasgow, United Kingdom
Level 6 Contributor
182 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Excellent Holiday we will return to this hotel”
Reviewed 3 September 2014

Just spent 10 days in Rialto at end of August. Excellent hotel, food was really good, normally I find it hard to eat anything in the hotels but we never ate out once as the food was so good. They have several themed nights. Lots of fresh fish, chicken, pizza and much more. The desserts are really good and there's always cheese and biscuits available.
There is never a problem getting a sunbed and there are plenty of parasols available.
The rooms are spacious enough for two and there's plenty of space for your clothes. There is a fridge in the room which is free of charge. We had a pool view on the 6th floor and the room also had a double bed. The rooms all have flat screen TV's with several channels. We had ear plugs to help us sleep as it can be a bit noisy with road traffic and you can also hear people in the rooms next to you. Free Wi-Fi throughout the hotel.
I booked direct with the hotel and we were given 2 free tickets to Benidorm Palace, it was an excellent show. We were also given a free drink each in the hotel bar, free transfers to and from the hotel was also included in the price. We had to pay in Euros when we arrived for our accommodation. You can book the hotel and cancel giving just 24hrs notice with no charge.
The entertainment wasn't up to much but that didn't bother us as we were out all the time and the hotel is a good location handy for the beach and all the entertainment. It would also have been good to have some music playing whilst we were sunbathing.
The staff are all really friendly and cant do enough for you. We have already booked for April 2015 I would never again go to Benidorm in August as its just too hot for us and I like the sun. cant wait for my next visit to Rialto.

Room Tip: we had a room on the 6th floor with a pool view, you get the sun from lunch time to late evening
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank anne7653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (403)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
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  • Spanish first
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English first
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 September 2014

Excellent hotel. I've staying in many hotel in Benidorm and this is the best we have stayed at.
All the staff at the hotel where very helpful and friendly. The food was the best we've had whilst staying on mainland Spain. I can understand concerns about repetitive food but the hotel is catering for 300 people of various nationalities! I'm the fussiest eater in the UK and I didn't have any problem finding food I liked. The breakfast was the best, proper sausages :)
We stayed last five days in Aug which I knew would be busy but never had a problem getting a sun-bed and never waited more than 2 mins for the lift. We stayed in room 710 which is the top floor end room on the right if you look at the pictures of the front of the hotel. This overlooked the pool and had the sun on the balcony from 3pm until nearly 8pm.
The noise from the local bars/hotels stopped bang on 12 midnight but wasn't a problem. Not a place for families with young kids has there is not much for them to do except go in the pool during the day, ideal for couples and families with older children.
Nice mixture of pleasant families from Spain, UK, France and Germany.
Booking again soon.

Room Tip: Room 710, sun on balcony, out of the way and quiet.
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
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Helpful?
3 Thank IAN-CHORLEY-FC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, England, United Kingdom
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 September 2014 via mobile

My husband and I had a lovely 5 day break here. Hotel was brilliant staff were amazing food was lovely and plenty of it. The only thing it's a bit of a walk up the hill. So no good to anyone who gets out of breath easily. Will definitely go back.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eileen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lille, France
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 August 2014

Hello,
I crossed(spent) 15 holidays to Benidorm in a hotel which I found accidentally(by chance), by consulting the notices which people leave on Tripadvisor. I was not really disappointed. No loiin of the beach(range), the staff of the reception is very very welcoming, a young hello every morning, rooms(chambers) are to clean every day. As regards the meals, the breakfast is very copious, in noon(south) and in the evening the meals are different, a wide selection of dishes and every day different themes. He(it) has animations, karaoke, aquaerobics, dance... The staff is very nice. I advise(recommend) strongly this Rialto hotel. I shall turn(return) to it.
cordialy

Room Tip: Room(Chamber) quoted(esteemed) swimming pool
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank sekkat s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 August 2014

From arriving at the Rialto the staff were absolutely brilliant , nothing was too much for them .. On arrival we were told we were on the 5 th floor , as I don't do lifts we were given a first floor room .. The rooms are spotless and towels are changed every day .. The pool is never packed and there's no leaving your towel for hours like other hotels .. The restaurant was great , my husband was a chef for 24 years and this is one holiday he didn't want to eat out. The chef on the meat was very pleasant and nothing was a problem for him .. There was loads of choice of different foods .. The restaurant staff were always smiling and very polite . On our last morning the dining room was opened with tea coffee etc . There was also bread , cheese, ham etc . This was at 4am in the morning , there is not many hotels that do this. We were also offered a picnic box for travelling to the airport .. Oscar on the desk made our stay and our morning we were leaving very memorable . Polite and very well mannered.. We would 100 percent recommend this hotel and will return.. My only moan is we got room 111 and I wish we had have got a pool view :( next time..

Room Tip: Try and get a pool view.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
7 Thank Jo-Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Jutland, Denmark
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2014

+ Nice hotel, good location, though there is absolutely no view from the window of the neighboring house only.
+ Good kitchen.
+ Themed evenings, but the live music on the street near the pool and interferes with sleep.

- We caught the first floor, had a terrible view from the balcony, only the noise of the air conditioner from the kitchen, and a fence in front of the window

Room Tip: Better to choose a different hotel from the service group
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank DVMariia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2014

Excellent hotel food plentiful and varied,however,the reason I have wrote this review is to make people aware that when exchanging money in Benidorm please be aware of the money exchange between the Pelicanos and the Flash Hotel unless you are changing over a certain amount you do not get the advertised rate.Remember to ask what rate you will get for the amount you are exchanging and look for the small print

Room Tip: Ask for room over looking pool
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Francisco J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Servigroup Rialto

Property: Servigroup Rialto
Address: Av. De Estocolmo, 14, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#2 Family Hotel in Benidorm
#5 Romantic Hotel in Benidorm
#11 Best Value Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — Servigroup Rialto 3*
Number of rooms: 133
Official Description (provided by the hotel):
Located in a residential area of Rincon de Loix, just 300 m. Walk from Benidorm's Levante Beach.Facilities and services:Sun terrace with swimming pool for adults and children, sunbeds, parasols and bar service to pool. Children's playground.Large restaurant, lounge-bar and air-conditioned public areas. Lounge bar Venecia, 400 m2.Entertainment programme in high season and live music at night.Free wifi connection throughout the hotel, including outoor areas.Computer with Internet access in the reception area (supplement).Hotel-owned covered parking spaces (supplement): 42.Rooms:103 comfortable rooms: air conditioning by fan coil system, heating, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Rialto Hotel Benidorm

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