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“Fantastic value and great location”
Review of Servigroup Rialto

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Servigroup Rialto
Ranked #19 of 191 Hotels in Benidorm
Certificate of Excellence
Hull
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Fantastic value and great location”
Reviewed 7 June 2010

We have just returned from a 3 night break in Benidorm to celebrate our friends 50th birthday. There were 22 of us in total (11 couples) and we couldn't have picked a better location for the price. The Hotel Rialto is a superbly run hotel in a great location being only 300 yards from the beach and a 5 min walk into the square. The hotel is clean, the rooms are very airy and all rooms have air con and decent size bathrooms. We stayed on a half board basis and found the food to be of a very high standard with plenty of choice. My only niggle would be that the service in the Bar was slow as there was only one person serving and badly needed some help!!. One our last day we asked for some plates and forks from the canteen to serve up some birthday cake for our friends and to our amazement the hotel manager came out with an ice bucket containing 2 bottles of Champers for all the party! what a fantastic gesture which was much appreciated by all.
So if you are looking for a clean, reasonably priced hotel in Benidorm then look no further than the Rialto, we will be back!

Terry ( Fred Flintstone!!) Yabadabadoooo!!

  • Stayed June 2010
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank FredflintstoneHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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dartford
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 May 2010

just returned from a week in benidorm with three friends, staying at the rialto. the hotel was exelent. clean and well maintaind in all areas. the food was typical spanish. always something on the menu even for a fussy eater. rooms were cleaned everyday even if you put the do not disturb sign out till 3pm. the bar had a two for one offer on all drinks at all times which is nice when sitting around the pool chilling out.. intend to return in september. steve

  • Stayed May 2010, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank dartfordsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Servigroup, Guest Relations Manager at Servigroup Rialto, responded to this review, 25 May 2010
Dear dartfordsteve

We happy to hear you enjoyed your stay with us.
Thank you for your comments which are appreciated and will be passed on to our staff


Regards
Hotel Servigroup Rialto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hornchurch, United Kingdom
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 May 2010

2nd time at this hotel. Friendly and efficient staff, clean room, good food and all drinks (except tea/coffee) 2 for 1 -24 hours. Well situated for Levante beach and free parking possible in nearby streets. A good 3* hotel especially for short stays. ( even has bbc1 in rooms ).

Stayed April 2010, travelled as a couple
Helpful?
Thank Terry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
2 reviews
Reviewed 13 April 2010

I have just returned from Benidorm last night, and would like to say what a fantastic hotel this was. On arrival, just past midnight, I was promptly booked in, and told that there was food available if wanted. The reception area definately set the scene for the rest of the hotel...there are two lifts and a stairs in the hotel, the lifts were well maintained,quiet and quick. On entering my room it was clean, and tidy, there was an LCD tv, that showed Spanish, French, and British TV channels. The Bathroom had a shower, and a bath, both were of a high standard and the shower was very good. Room service was again very good so nothing to complain about there. I was there on a half board basis(Breakfast and dinner) and found the food second to none, with plenty of choice in a buffet style. There was no limit to the amount of food, and the tables were well spaced/presented. Finally onto the bar, where all drinks bar coffee/tea were on a two for one offer. The bar was well stocked with everything from Beer to whisky. All in all this was definately one of the better hotels I have stayed in, and the staff were always helpful and friendly.

  • Stayed April 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jai1046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 April 2010

My earlier stay at Rialto in October 2009 was excellent. Food was superb. Unfortunately it had deteriorated on my latest visit at end of Feb/March 2010. The food wasn't even much improved at the two weekends when we were overwhelmed with Spanish guests in parties.

It was very hit and miss whether the staff were there to cook eggs at breakfast, or sometimes at other meals when it looked like the griddle was in use. Trying to get a drink at the bar after a meal, I felt I was almost apologising for asking; often having to go into the dining room to look for staff to serve me. Overall, not as good an experience as before. I will probably try the Pueblo in June. The Calypso's great, but the dancing every night non stop is pretty boring when you've heard the same cd over and over. Would I recommend the Rialto again? I like the quiet in the low season, but the food was a terrible let-down this time, so ??

  • Stayed February 2010, travelled solo
    • Value
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Helpful?
2 Thank yorksfromlancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 April 2010

The main let down of our stay at this hotel has to be the food, it was always half cooked and never warm, with very little choice. And promised entertainment was NIL!!!

Dissapointed Wales.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank NikkiP7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Lincs
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 March 2010

I would seriously discourage booking this hotel, if you aim to stay for evening meal. The food was always cold/warm, never hot. On one occasion, they served meatballs that were uncooked. Vegetables were boiled to within an inch of their lives.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank CliffNorthLincs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Servigroup Rialto

Property: Servigroup Rialto
Address: Av. De Estocolmo, 14, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#2 Family Hotel in Benidorm
#5 Romantic Hotel in Benidorm
#14 Best Value Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — Servigroup Rialto 3*
Number of rooms: 133
Official Description (provided by the hotel):
Located in a residential area of Rincon de Loix, just 300 m. Walk from Benidorm's Levante Beach.Facilities and services:Sun terrace with swimming pool for adults and children, sunbeds, parasols and bar service to pool. Children's playground.Large restaurant, lounge-bar and air-conditioned public areas. Lounge bar Venecia, 400 m2.Entertainment programme in high season and live music at night.Free wifi connection throughout the hotel, including outoor areas.Computer with Internet access in the reception area (supplement).Hotel-owned covered parking spaces (supplement): 42.Rooms:103 comfortable rooms: air conditioning by fan coil system, heating, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Rialto Hotel Benidorm

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