Stayed at Villa Del Mar in Sept excellant hotel, Staff brilliant. We were going to upgrade our room until we saw it, and it was lovely and very quiet. Loved the champagne on arrival this was a lovely touch, and also the great choice of drinks. Found the food a little repetitive and sometimes not very well labelled. Also we were told it would cost us to upgrade, to find a number of people we spoke to had upgraded free of charge. Also on the last day our transfer was arriving early and we were told by the night receptionist that we could not access the dining room at 07.45 as it was not open despite others having breakfast in there however the waitress came and told us to go in.We were very grateful to her and he did apologise On the whole though a great hotel one of the nicest we have stayed in in Benidorm. Liked the idea that the Manager seemed generally interested in customer care and was always on hand.Would definately use this hotel again.
- Official Description (provided by the hotel):
- Hotel Villa del Mar, totally refurbished this winter, in first line of the Poniente beach... ... more less
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