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“16x already visited this hotel ( 5x the renovated )”

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Villa Del Mar Hotel
Ranked #5 of 192 Hotels in Benidorm
Certificate of Excellence
Antwerp, Belgium
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“16x already visited this hotel ( 5x the renovated )”
Reviewed 2 December 2013

After this weekend... hopefully so not too many Englishmen will go to this hotel because they make too much noise in the corridors etc... ! I think these Englishmen usually stays in 'hotel villa de benidorm or magic the rock' > but yeah ... they keep hotels closed during wintertime... 3 hotels open instead 6 and no buses between the hotels anymore ? a lot of Belgians and Dutch people are not satisfied with this decision !!! come back next year and hopefully less Englishmen at this hotel during the weekends ? very friendly personels working in this hotel, > do so on!
free spa area on topfloor are recommended !!!

Room Tip: rooms with jacuzzi are the best !
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank VeraMarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fccobo, Director General at Villa Del Mar Hotel, responded to this review, 18 December 2013
Dear Vera and Marc
We always receive comments in a positive direction, and try to monitor them to manage improvements in our services to match all of our guest’s expectations.

In Magic Costablanca and Hotel Villa del Mar we work hard to be better day by day and to always accomplish your satisfaction and enjoyment, therefore, we would like to recommend you to ask for our special Amigos card in reception on your next visit, and benefit of special advantages like 5% discount on direct reservations through our website and late checkout upon availability.

We look forward to see you again to be able to surprise you with a complete magnificent stay.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,620 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (640)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Russian first
  • Spanish first
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English first
Dewsbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 November 2013

This is our second visit this year and yet again it did not disappoint. We choose this hotel mainly because of its location, it being very close to Benidorm Old Town and overlooking Poniente Beach.
Our arrival in the mid afternoon was exceptionally welcoming. The receptionist greeted us with a smile and a welcome drink – a very nice introduction!
This hotel, in our opinion, is very modern, clean and comfortable, especially in the rooms; ours was a fabulous sea view room on the 5th floor. I do think that the charge for the room safe was rather expensive, it being 3€ per day making our visit 39€! - An improvement would be a discount for a weekly rental. Also a ‘grab rail’ in the bathroom would be advantageous for older guests.
The chill-out terrace on the roof has fabulous views and it is a delight to spend some time there. The seats and sunbeds are ‘leatherette ’material and we think an added improvement would be an offer of a complimentary towel.
We used the spa area once – using a complimentary offer of a free visit per stay. Although it is a relatively nice area, we were not shown around and given directions to changing rooms, showers & use of saunas & pool. Also we thought our booked ‘hour’ of use was exclusive to us but other guests came in during our time. We didn’t use the small un-heated outdoor pool at the rear of the hotel.
The restaurant is very impressive. Although quite small, we like the intimacy of it. The food was delicious and varied. The staff in the restaurant were pleasant and attentive. We especially enjoyed being waited on by Patricia – always welcoming us with a smile! An improvement would be: linen tableware at every evening meal - we missed the 4* luxury this adds. An explanation and/or ingredients list of the ‘tapas’ and the ‘made up’ salad dishes would be helpful; in my ignorance, I think I would have tried more things if I knew what they were made from.
We made use of the generous offer to use the facilities and dine in other sister hotels. The Magic Aqua Rock Gardens being our favourite.
We didn’t use the ‘concert bar’, on the lower level, very much during our stay. We think that although it looks very clean and modern, it’s not very comfortable to sit & ‘lounge‘ in. The room has many hard surfaces which make the sound echo. An improvement would be to introduce some softer furnishings to absorb some of the sound.
During the day the outside terrace is a pleasant place to sit and watch the world go by. An improvement for the evening would be to fill the terrace ends with large plants or a covering of some type to prevent the wind blowing through. More ‘squishy’ sofas and chairs would be lovely.
We were a little bit disappointed that the bar staff in the restaurant bar started mopping floors and closing down the bar before the stated time of midnight. We didn’t expect to feel uncomfortable asking to be served drinks at 11.30 pm.
We would say that adults and families with young children would enjoy this hotel more than families with teenage children or ‘stag’ & ‘hen’ groups.
All that said, we would recommend this hotel to our friends and family and we’re sure they would have a great holiday, just as we did

Room Tip: Sea View rooms are exceptionally lovely!
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rowena L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fccobo, Director General at Villa Del Mar Hotel, responded to this review, 27 November 2013
Dear Rowena L,
thank you very much for your review of our hotel. We always receive comments in a positive direction, and try to monitor them to manage improvements in our services to match all of our guest’s expectations. For that we also use intensive audit programs.
In Magic Costablanca and Hotel Villa del Mar we work hard to be better day by day and to always accomplish your satisfaction and enjoyment, therefore we would like to recommend you to ask for our special amigos card in reception on your next visit, and benefit its special advantages.
Looking forward to see you again, we send you our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tamworth
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 November 2013

This is far the best hotel in benidorm unfortunately I have had a couple of operations and it is now a little bit too far for me to walk to the centre but if I could do it in the future I will it is getting a bit expensive but so are they all and it is all inclusive so in one way you don't need much spending money the food is excellent and the staff are very polite and helpful I last stayed there in May 2012.

Room Tip: Ask for sea view or corner room
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fccobo, Director General at Villa Del Mar Hotel, responded to this review, 27 November 2013
Dear Wendy H,
thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer satisfaction, fulfillment of expectations and enjoyment. Reviews like yours help us understand we are accomplishing our objectives.

We have intensive audit programs that help us know the opinion of our customers,
and we will continue to work hard to make guests' holiday a special one.
We hope to have you back in a close future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yorkshirelad79
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 25 November 2013

This was my third time staying at the Villa del Mar for the Benidorm fiesta and it was great. The staff at this hotel are really friendly. The food is great with a wide selection to choose from. The entertainment has really improved since the last time I stayed here. The rooms are nice and modern and are cleaned to a high standard. The rooftop bar is fabulous with lovely sea views. I'll definitely be staying here again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank yorkshirelad79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fccobo, Director General at Villa Del Mar Hotel, responded to this review, 26 November 2013
Dear Yorkshirelad79
Thank you very much for your kind words. We appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer, your satisfaction, fulfilment of expectations and enjoyment. and reviews like yours help us understand we are accomplishing our objectives.

Looking forward to welcome you in a close future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
barrow-in-furness
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 24 November 2013

Spent 8 nights at this hotel. Staff are wonderful, from reception, bar and dining room staff to the hard working housekeepers who were always busy. The food was lovely and we enjoyed it very much. Branded drinks at the bar. Comfortable clean rooms and public areas. A really nice chillout space on the roof. All in all we enjoyed our stay and would stay again. Keep up the good work.

Room Tip: We stayed in a room overlooking the swimming pool. Peaceful.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank TravelAddict5757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fccobo, Director General at Villa Del Mar Hotel, responded to this review, 25 November 2013
Dear Amy H,
thank you very much for your kind words of our staff. They work very hard every day and focus their efforts in fulfilling all of our customers expectations. We are proud to read this opinion to know that all their hard work is achieving our main goal wich is your satisfaction and enjoyment.
I can assure you that all of them, me included, look forward to welcome you back in a near future.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
Reviewed 23 November 2013

Just returned after a five night stay to celebrate my 50th birthday, we had a fabulous time and the service at the hotel was BRILLIANT!!! Thanks a lot to the fabulous singer and all round entertainer Cheryl Louis, she was excellent and helped make my birthday one to remember

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fccobo, Director General at Villa Del Mar Hotel, responded to this review, 25 November 2013
Dear Dawn B,
thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer satisfaction, fulfillment of expectations and enjoyment. Reviews like yours help us understand we are accomplishing our objectives.

We have intensive audit programs that help us know the opinion of our customers,
and we will continue to work hard to make your holiday a special one.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
71 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 15 November 2013

Spent a week here for the Benidorm Fiesta.

Upon arrival we were given a glass of Cava, and booked in straight away by a pleasent and efficient receptionist.

Our room was sea view and could not be faulted. Large, airy, and spotless. It had a seating area with a couch that seemed to double as a bed if more than 2 were staying in the room. The bathroom was well equiped with all the usual goodies. I would advise you to look at the instructions for the shower before you switch it on, or jets of water will attack you from all angles!!! Great when you can work it though!!

Food was at best average. Dining room was a bit crowded at times, but the hotel was full as it was the Fiesta. We were not on all inclusive but got drinks with our meal every night.

Staff are helpful and in the main a happy group. You will always get the odd one who spoils it for the rest though.

The roof terrace is small, and if you want to get your spot, make sure you are there when they open the doors at 10am. We didn't bother using the pool or spa so no comment to make.

Should we ever go back to Benidorm, this would be our hotel of choice I think.

Room Tip: Sea views are worth the extra. Very quiet too.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mrhilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fccobo, Director General at Villa Del Mar Hotel, responded to this review, 19 November 2013
Dear Mr Hilton,
thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer satisfaction, fulfillment of expectations and enjoyment. Reviews like yours help us understand we are accomplishing our objectives.

We have intensive audit programs that help us know the opinion of our customers,
and we will continue to work hard to make your holiday a special one.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa Del Mar Hotel

Property: Villa Del Mar Hotel
Address: Avenida de la Armada Espanola 1, 03500 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 192 Hotels in Benidorm
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Villa Del Mar Hotel 4*
Number of rooms: 108
Official Description (provided by the hotel):
Hotel Villa del Mar, totally refurbished this winter, in first line of the Poniente beach... ... more   less 
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