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Sol Pelicanos Ocas by by Melia
Ranked #37 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed 13 May 2013

Just back from a week's bed and breakfast at this hotel. Was very impressed with the morning breakfast, lots of choice! The pool side was very big so even though people were down pretty early in the morning to get sunbeds you could still get one if you came down about 11ish, any later I think you would be struggling so if you're up early for breakfast would recommend putting towels out first, there is actually a queue at 9 in the morn! The rooms were of a decent standard, very basic but had everything you need. The only thing that was you had to pay for fridge which was 30 euros for the week and a safe which would 2.50 euros for the day. The rooms were also very clean and got cleaned everyday, clean towels etc.

The hotel is an ideal location for the beach, nightlife and the shops, and restaurants. There is also a market on a wed morn which if you come out of the hotel and turn right is only 10 mins walk. There was a varied group of us, made up of couples and singles ranging from 22-50s, the hotel had a good mix, families with children, older people and big groups of hen/stags.

The only problem we had on our week's stay was the initial check in, it was painful. We had one couple in front of the group of 10 of us and it took 15 minutes before any of us got seen to. We had also requested certain rooms to be together as my sister was going to be on her own and that was also a disaster, we eventually got her on the same floor as us but it was at opposite ends of the hotel. In their defence it was only a request but the fact there was such a large group of us, it was a bit disappointing as it was a simple request. Would of hated our queue to have been any longer there has times when the queue has been huge when walking past at different points of the day. Would dread to think how long it would take these guests to check in.

Overall it was a fantastic stay, staff were friendly and check in was only a minor part of our hol! So if this could be fixed the hotel would be ideal for anyone! Would definitely go back! :)

Room Tip: We were on third floor and had room 329 where the sun disappeared from quickly, however my sister wh...
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  • Stayed: May 2013, travelled with friends
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1  Thank Cassick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,912 - 4,918 of 7,466 reviews

Reviewed 12 May 2013

Stayed here at the beginning of May for a week all inclusive. Luckily we were first in the queue to check in because due to security measures it can take up to 15 mins. We were on the 9th floor and on entering the room the smell of stale ciggies wasn't a very pleasant welcome neither was the bathroom "aroma" but it did look clean even if it didnt smell so. I guess a lot of stag and hen parties use it and we knew this before we booked so hey ho. The food was reasonable and plentiful but a little unimaginative. The bar staff were outstanding, friendly and with excellent English. I am always a little embarrassed if not attempting to speak the language of the country we visit so I had a go and was given some encouragement. God knows what the staff have to put up with at times but they behaved so professionally, they were a credit to the hotel. They had just stopped filming Benidorm on our arrival and the pool area they use to film was roped off. Part of the first floor was used for dressing and make up rooms if you get a chance to take a peek. I was told that the sister hotel next door is much better with newly refurbished room so if you can ask to be put there. All in all you get what you pay for and Benidorm is well known as party town so dont book it if you want a quiet relaxing holiday but if you want a lively entertaining time with plenty to do this is your kinda town, good luck.

Room Tip: Ask for a lower room and if you can get in the Sol Acas
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  • Stayed: May 2013, travelled as a couple
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1  Thank Caroline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

Easy check in, clean hotel, clean room, good views from higher floors, very bear and conveniant for levante beach and nightlife. Recommend definately. Staff are polite and helpful even when rushed off their feet.

Room Tip: Ask for a higher floor if you want a good view and view of pool
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  • Stayed: November 2012, travelled with friends
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Thank kerriem1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

ive just came back from benidorm i stayed at the sol pelicanos ocas hotel all inclusive for ten days the hotel was very good nice basic but clean rooms clean towels and room cleaned every day .a good choice of food there were only to nights when i couldnt find anything i liked to eat so i made a chip butty .the breakfast was ok but dont eat the sausages as they are cheap and dont taste very nice. a few times i left my table to get a dessert or a drink or a peace of toast i came back to my table to find it cleared and reset this is not good at all and the waiters need tobe more proffesional and smile . but on the upside benidorm is fantastic great whether lots of english pubs morgans bar is neptunes bar in the tv series is very good good beer and good tribute acts. also the red lion has a good hypnotist. i had the pleasure of meeting some of the cast of benidorm by the fantastic swimming pool at the sol pelicanos ocas i had photos taken with mag kenith joyce and a male new character and to shots of leslie it takes them hours to do one scene they were all very freindly and nice .so its good bye benidorm but not for long im going to a hotel in the old town in september .

Room Tip: ask for a room on a high floor faceing the lagoon pool as you get a view of the mountains the other...
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  • Stayed: April 2013, travelled solo
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1  Thank robsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

Trip was for a girls long weekend ( 5 nts over the recent Bank Hol ) and booked through Low Cost Holidays who had the best price.
Emailed the hotel in advance to see if there was any chance of being in the sister hotel ( Ocas ) as it had only just re opened following a recent refurb.At check in we were told we had been allocated the Ocas and adjacent rooms for our party of 4.

Rooms were lovely - brand new with plenty of cupboard space, great walk in shower and decent tv. Didn't realise that only rooms on one side of the hotel had balconies. Fortunately we got these and were facing the pool.Fridge in the room also - which we found very useful. Safe in the room 2.50 Euros per day with a 5 Euro deposit for the key.

Location of the hotel is very central. Almost opposite Neptunes Bar ( from the Benidorm TV series ) 5 mins walk to the beach and 15 mins to the old town. Surrounded by bars, shops and restaurants.

Pool was quite small but guests can use the larger pool areas of the Pelicanos.Plenty of sunbeds even though people did start reserving them at 7.30am!!! Public areas spotless and found the staff pleasant and helpful. Restaurant was typical buffet style with plenty of choices for both breakfast and evening meals ( hot and cold options ). We booked on a half board basis but you could upgrade to all inclusive if you wanted to.

Had a great short break in Benidorm but would not choose to travel over the Bank Holiday again due to the sheer volume of stag and hen parties. The majority of the ones we encountered were loud ( often at 4.00am ) using bad language and often naked in the hotel corridors. Don't get me wrong all for having a good time myself - but just found some of this behaviour totally inappropriate especially as there were young families in the hotel. The Ocas is a lovely new property let's just hope these large groups don't spoil it !!!

Room Tip: Request a high floor with a balcony.
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  • Stayed: May 2013, travelled with friends
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3  Thank dgibbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

I returned home yesterday having stayed at the sol ocas for 6 nights with a party of 22 on a stag do. I know what your thinking straight away stag dos oh my god they would ruin my holiday well ours wasn't like that yes don't get me wrong we made some noise and we had a laugh and drank a lot but also show respect to the other residents no swearing near the kids area kept it down around the elderly. Anyway that isn't what I wanted to comment about , as soon as we arrived at alicante airport one of the party lost their hand luggage aboviously this started to cause some problems after about 40 mins it got handed in and we got it back , next problem the tranfers we got to our coach not all people could be seated on the same coach which wasn't too bad as we were told the next would be setting off in a couple of minutes so five people were left behind. About ten minutes after our coach had set off we received a phone call saying that our lads had to get a taxi because the next coach wasn't going to be setting off for 3 hours . As the taxi arrived about 10 mins after the coach and at the cost of 140 euros 2 lots of 70 fares. Again to our shock one of them had left his hand luggage in the back seat , without taking a receipt for the taxi we though he was stuffed to be honest as it had his passport in , whilst the other lads were checking in I sought out a manager , I met with a lady named Maria who was very helpful , polite , and professional she took the details times names and details of the luggage that had been left the asked me to come back in about half an hour while she did what she could. After checking in and taking my stuff to my room I called back down we went to her desk because it was quieter and she got in touch with the taxi company and arranged for it to be sent straight back in a taxi obviously with the taxi charge again but that wast an issue. It was due to Maria doing her job in a seemingly flawless manner that resulted in the prompt return of our hand luggage if this had not been sorted in this way it would have defiantly ruined the stag do, we went on to have a great stay in the sol ocas couldn't find a fault with it at all the food was great , the cleanliness was spot on and the staff that we spoke to were professional and courteous. I just wanted to take this time to convey our entire parties gratitude for Maria's help .

  • Stayed: May 2013, travelled with friends
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2  Thank Gareth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2013 via mobile

Best hotel I've stayed in a long time . Staff are really friendly and helpful and have lots of stuff for kids to do all day . Pool really good . The staff did a version of grease really enjoyed it and I can't wait to go back . Food was really good . Only complaint is that we were missing a bed but got one up in five minutes . If I got to pick it would be a five star hotel . If any management from sol pelicanos read this please thank the entertainment staff for the Taylor family for me and that we can't wait to go back next year . Thank you .

  • Stayed: May 2013
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Thank CameronT737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mar_SolPel, E-Guest Experience Manager at Sol Pelicanos Ocas by by Melia, responded to this reviewResponded 1 June 2013

Hello Cameron T737, first of all we would like to thank you for your positive comments written here, as you know nowadays this website is one of the most useful tools we have to know our guest thoughts and at the same time for other travellers who wants to know more details about our facilities, food, staff, etc. We are so glad to hear that you really appreciate the effort that all the staff, in this case specially our entertainment team, do in making your stay an unforgettable experience, so we will pass on your appreciations to them. As we can read from your lines, you can’t wait to return next year!, so please don’t hesitate to contact me on you next arrival in order to welcome you personally and try to make you next visit as pleasant as possible. Kind regards, Mar Sierra, E-Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Pelicanos Ocas by by Melia

Address: C/ Gerona 45, 03503 Benidorm, Spain
Phone Number:
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Best Value Hotel in Benidorm
#17 On the Beach Hotel in Benidorm
#37 Family Hotel in Benidorm
#38 Romantic Hotel in Benidorm
Price Range: £40 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sol Pelicanos Ocas by by Melia 3*
Number of rooms: 783
Official Description (provided by the hotel):
Sol by Melia present Sol Pelícanos Ocas is situated in Benidorm, in Rincon de Loix, 300m from the magnificent Levante Beach and close to the shopping and leisure areas. Ideal for a family holiday. Its climate, its beaches, nightlife and a variety of theme parks, Benidorm become a destination where you can enjoy all year round. The complex has 5 swimming pools, one lagoon-style where guests can enjoy a Jacuzzi area, and the Bar Caribbean (July and August). Its cuisine offers international themed buffets, areas dedicated to local specialties, different bars and cocktail bars and a complete Snack Bar where you can discover the advantages of All Inclusive. You can also enjoy our full program of sports and fitness activities for adults and evening shows inspired by Broadway musicals. program of activities for children and childcare facilities, playground area games room are some of the proposals for our youngest guests. ... more   less 
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Also Known As:
Sol Pelicanos Ocas Benidorm
Pelicanos Hotel Benidorm
Sol Melia Benidorm
Sol Pelicanos Benidorm
Pelicanos Benidorm
Benidorm Hotel Pelicanos
Benidorm Sol Pelicanos
Hotel Sol Pelicanos Ocas

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