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“Not good if your sight impaired” 3 of 5 bubbles
Review of Sol Pelicanos Ocas

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Sol Pelicanos Ocas
Ranked #35 of 191 Hotels in Benidorm
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Not good if your sight impaired”
3 of 5 bubbles Reviewed 4 May 2014 via mobile

Was on holiday with mum who is vision impaired and was shocked to discover that only way to large lagoon pool is via 27 steps! There was one lift that took you down to ground but very rarely working. And stairs inside hotel eveywhere. Found this my biggest gripe .and should be put in brochure. And for wheelchair usesrs too.
As for food pools staff and rooms , could not vault it . Entertainment good too. And maids very pleasent . All in all good holidays but could've been better if more accessible.

Stayed May 2014, travelled with family
Helpful?
Thank jane n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mar_SolPel, Mar Sierra, E-Guests Experience Manager at Sol Pelicanos Ocas, responded to this review, 9 May 2014
Dear jane n, first of all, thanks for give us a feedback of your experience in our hotel here in Tripadvisor. As we can read in your lines, you liked our entertainment and cleaning staff. On the other hand, let me tell you that we are adapting our complex to make easier for handicapped people to move inside; doing some works and making ramps to avoid stairs, this is one of our main goals right now. We hope to see you back, best regards. Mar Sierra, E-Guests Experience Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,716)
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English first
Darlington, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

6 off us went for my husbands 50th birthday, we had an amazing time the hotel gave us champagne to celebrate, we were half board the food was lovely plenty of choice and always nice and hot.rooms were nice and clean plenty off hot water, we have nothing to complain about was perfect location and a perfect holiday would defo go back :)

Room Tip: we were on the 10th floor never had to wait long for the lift.always plenty of sunbeds didn't ha...
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  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jan190832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mar_SolPel, Mar Sierra, E-Guests Experience Manager at Sol Pelicanos Ocas, responded to this review, 10 May 2014
Hi jan190832, when we see that our guests want to come back, that is the best reward that we can get to our job!! Really feel happy about that!! Thanks for your good words about our food, rooms and location. WE hope that you come back, to make you another perfect holiday!! Best regards!! Mar Sierra, E-Guests Experience Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Skelmersdale, United Kingdom
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

Just returned from an 8 day stay at Sol Ocas, and what a great hotel. We had a small balcony, which we were happy about, because some of the rooms don't have one. It would not be a proper holiday for us, if we didn't have a balcony ,as we like to enjoy a drink of wine out there before dinner. The food was fantastic, lots of choice, always nice and hot, something to suit all tastes. You could use all the facilities of the Pelicanos as well as the Ocas, we were on half board, but a couple of the days we were there, we had a lunch instead of the evening meal, which we thought was a great bonus, as we wanted to try some of the tapas bars in the Old Town. It can be a bit slow when you check in, but it is worth the wait to stay at this smashing hotel!

Room Tip: Rooms overlooking the pool and front of the building have a balcony
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Irene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 May 2014 via mobile

just stayed here for 1 week the rooms where ideal and in the right location we stayed all inclusive the food was nice plenty to choose from. when we where there they where filming the benidorm series seen most of the cast they where all friendly. you will see alot of stag and hen groups here but they sleep all day and party at night so you see them in passing i will be booking this hotel again it was my birthday when i was there and the mangerment sent me a card and bottle of champayne .

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Teresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benidorm
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 3 May 2014

I have stayed at this hotel about 6 times in the last 2 years and its always been a great experience , lovely hotel ,great food and a nice atmosphere. However this time I have to say I was very disappointed , here just a short list of things that let the hotel down.
1-- Room was on the 13th floor even tho I asked for a room on a lower floor
2--Room was very small for 3 people , a camp bed had been put in the corner of the room and was not very comfy
3-- Air con did not work , it was reported but nothing was done about it ,so had to leave the balcony door open all night so was a bit noisy
4--Groups of lads around the hotel and pool , drinking very heavily, being very loud and using fowl disgusting language in front of families and children , nothing at all was done about apart from serving them more alcohol. Drunk lads running up and down the corridors banging on doors and again using fowl language , this really is not what you want on holiday with children
5-- Maid failed to clean the room on 2 days ,leaving us with dirty towels and no toilet paper :-(
If this had been my first stay at this hotel then I def not be going back.
I have a week book here in august so im hoping its going to be a lot better as its peak season so more expensive , hopefully keep the stag do's away.
I am also having a 5 day break in Benidorm in June this year and because of my experience this time I have decided to give another hotel a try nearer to the Old Town.
On the plus side the hotel is lovely , Great pools and fantastic food . Im hoping this was just a one off and I was unlucky, so i will def go back to the Sol Pelicanos hotel and give it another go.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north west
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 2 May 2014

We have just come back form 4 days staying at this hotel. We had a superior room at the Ocas staying bed and breakfast. The hotel was spotless and quiet with no stag or hen nights running a muck!!! The breakfast was lovely a good choice for everyone and even a glass of cava.

They were filming episodes of the TV show Benidorm around the pool for three days. The cast and crew where no trouble at all and was quite amusing watching the episodes being filmed.

It was our first visit to Benidorm and really enjoyed it. You must visit the Old Town and Tapas alley. We visited Benidorm Monday to Friday therefore there were hardly any Hen & Stag do's until the Thursday night.

Room Tip: Book a superior room they were excellent and situated in the smaller hotel, so vey quiet at night.
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  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank the_travellers49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 2 May 2014 via mobile

Currently staying here & quite impressed for what I paid. It did
start on a negative, one of the reception staff was very rude & very unhelpful. We booked two rooms & when we arrived we could only have one as the other wasn't ready.....3 hours later we got the room, only to find out the maid had just started to clean it, she was very nice & said it would take her a while & as we had a toddler to be careful as there was broken glass on the floor. This prompted a trip back down to reception to discuss a room change - unfriendly / rude receptionist again started shouting at us telling us to go back & our room is ready. After speaking to another receptionist we got a new room & the matter sorted. Rooms are very dated & basic (you have to pay for a fridge, kettle & hair dryer), but they are very clean & the maids do a great job. Only had breakfast here, but this was excellent, a great & varied choice on offer.....Chefs & waiting staff all very cheerful. Several bars, great choice again & staff very friendly. Pool areas very clean & well kept, pools itself quite cold. They are currently filming the 'Benidorm' series so parts of the pool / hotel are no go, but you get to see all the actors, who are happy to pose for pics. On one particular day the production staff let you swim up to the set to watch the filming. This is a lovely hotel & great value for money & could be excellent for families, however there are a lot of stag & hen parties who are obviously enjoying themselves, however can be a little inconsiderate when they return in the early hours & with their colourful behaviour around the hotel / pool.....but I guess that is
to be expected! Would come back & do recommend!

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Archiebear11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sol Pelicanos Ocas

Property: Sol Pelicanos Ocas
Address: C/ Gerona 45, 03503 Benidorm, Spain
Phone Number:
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Benidorm
#37 Family Hotel in Benidorm
#38 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sol Pelicanos Ocas 3*
Number of rooms: 783
Official Description (provided by the hotel):
Sol by Melia present Sol Pelicanos Ocas is situated in Benidorm, in Rincon de Loix, 300m from the magnificent Levante Beach and close to the shopping and leisure areas. Ideal for enjoying a family holiday and discover one of the most important tourist destinations in the Mediterranean. Its climate, its beaches, nightlife and a variety of theme parks, Benidorm become a destination where you can enjoy all year round. The complex has 5 swimming pools, one lagoon-style where guests can enjoy a Jacuzzi area, and the Bar Caribbean (July and August). Its cuisine offers international themed buffets, areas dedicated to local specialties, different bars and cocktail bars and a complete Snack Bar where you can discover the advantages of All Inclusive. You can also enjoy our full program of sports and fitness activities for adults and evening shows inspired by Broadway musicals. Its extensive program of activities for children and childcare facilities, playground area or games room are some of the proposals for our youngest guests. ... more   less 
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Also Known As:
Sol Pelicanos Ocas Benidorm
Pelicanos Hotel Benidorm
Sol Melia Benidorm
Sol Pelicanos Benidorm
Pelicanos Benidorm
Benidorm Hotel Pelicanos
Benidorm Sol Pelicanos
Hotel Sol Pelicanos Ocas

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