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“another great holiday”
Review of Hotel Don Pancho

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Hotel Don Pancho
Ranked #3 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed 20 December 2013

just returned from our second visit after 5 years and found the hotel had made a few changes for the better. The staff hasn't changed much since our last visit nor has the service which is second to none. we were on 16th floor & our room was very comfortable with a fantastic view over the sea. The staff throughout are both very helpful & friendly always greeted with a smile. Special mention to dining room waiters for there efficiency keeping tables clear & clean .The food was excellent & varied but more importantly hot, thanks to the chefs for that.All in all we had a great stay and will certainly visit again thanks go to everyone who helped make it this way as there were too many to mention

  • Stayed: December 2013, travelled as a couple
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2  Thank scotmacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 13 January 2014

Thank you very much for choosing Don Pancho hotel another time and for taking the time to write this review.

We are absolutely delighted to read that you enjoyed your accommodation. We truly appreciate hearing from satisfied guests like you.

We hope to welcome you very soon and do not hesitate to contact us for your next reservation

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1,051 - 1,057 of 1,803 reviews

Reviewed 20 December 2013

Just come back from 4 days holiday here and have to say how impressed we were with this hotel. It was our first visit and would certainly be back again. Comfortable room on the 3rd floor overlooking the front and comfortable beds. Food was a good standard with pleasant and helpful staff, good choice of breakfast and evening meals. The reception staff were also very helpful and would go that extra mile for you. Reception area was very impressive and the whole hotel was very clean. Weather was good for this time of year with sun and people sitting on the beach. A lovely walk along the prom into town and the buses were handy for getting out and about.

Room Tip: Front view about 3rd or 4th floor.
  • Stayed: December 2013, travelled as a couple
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3  Thank seleus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 13 January 2014

Thanks for sharing your comments with TripAdvisor users.

It is a pleasure to see that you have valued positively our rooms, location, food and service. We make an effort every day in order to provide a good quality service to our guests.

Once again, thank you for your kind words and we look forward to welcoming you back to Benidorm

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Reviewed 18 December 2013

This was my second visit to the Hotel Don Pancho and it was even better than my visit 7 months ago. The staff were friendly and courteous and went out of their way to make our stay enjoyable. The food is wonderful and after a few days my resolve to stay on my healthy eating plan melted. The baked alaska was fabulous and I loved the crumbles and custard.
On my last visit the wifi did not work in the room (12th floor) but this time there were no problems on the 5th floor.
The indoor swimming pool tempted me in every day and was very quiet. If anything it is a bit too warm but it seemed to suit the clientele. I would prefer it if there were toilets nearer the pool.
The evening entertainment suited the older set and is geared to couples. There is dancing in the upstairs lounge but the singers are good to listen to if you don't dance. On Tue and Thu there is sequence dancing with a bit of ballroom and line dancing thrown in in the downstairs dance room.
This hotel would not be suitable for children or stag parties as it is geared to the older set. It is handy for the beach and the buses are frequent just outside the hotel.
I will definitely be back.

Room Tip: Refurb going on but hotel avoids using the rooms close to the work.
  • Stayed: December 2013, travelled with family
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2  Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 13 January 2014

We would like to thank you for taking the time to write to. We let you know that your opinion is very important for us.

We would like to thank you very much for your comments regarding our staff, our food and our public areas.

Please don’t hesitate to contact guest experience for any further information about your next stay.

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Reviewed 15 December 2013

Benidorm out of season is surprisingly charming.
Actually went to Benidorm as a bit of a joke after seeing the TV programme but was pleasantly surprised.
The Don Pancho Hotel is The hotel to stay at. Rooms all sea views and comfortable.
Food buffet style and of a good standard. The best meal was at lunch time which seems to be aimed more at the Spanish and therefore of a higher standard !
Reception very helpful and all staff pleasant.
Indoor swimming pool mice and hot, very useful in the winter months.
2 min walk to the seafront and a pleasant walk of 10 to 15 mins to the old town.
Plenty of entertainment around the hotel in various bars.
All in all a very good hotel and gave already booked for next year.

Room Tip: All rooms sea view.
  • Stayed: February 2013, travelled as a couple
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2  Thank susie37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 13 January 2014

Thank you very much for your kind words and for taking the time to share your experience with us.

We hope to have you back soon enjoying the Don Pancho hotel, your home in Benidorm.

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Reviewed 11 December 2013

Stayed at hotel from 26th Nov - 10th Dec. for husbands special birthday, he was given a cake & champagne all the staff in restaurant were wonderful & so attentive.
We were given a room on top floor 1708 which was kept spotlessly clean with bed linen changed every other day. All the staff in hotel are so nice Angelo in reception & all reception staff, the food is very good & always something nice to tempt you with the help of Wan, he was so friendly. Also good was the entertainment every night with dancing to live music. We really enjoyed our stay & would certainly go back.

  • Stayed: November 2013, travelled as a couple
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2  Thank AngleseyDaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 13 January 2014

We are very grateful for these nice comments and for taking the time to share your experience in Don Pancho with us.

I would really like to thank you for your time taking on making your review about our hotel. All the feedback from our customers it is very important for us.

We are looking forward to welcoming you soon again to Don Pancho hotel.

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Reviewed 9 December 2013

Stayed here 23rd Nov for 10 nights and this was our first visit to Benidorm and the Hotel Don Pancho was chosen after much research on your website.

We were certainly delighted with our choice of Hotel and could not fault the location. We stayed in room 1702 on the top floor which was very comfortable with good views - being picky we would have preferred a room with a walk in shower rather than one over the bath but not a problem.

Although staying on the top floor we could not believe how quick the lifts operated - just press the button and a lift arrived seconds later - wow.

The dining experience was just great - really good selection of food and all the waiters were very friendly.

Evening entertainment was a bit hit and miss but in Benidorm their are so many pubs and clubs locally it did not cause any problems.

Overall the Hotel is spotlessly clean and deserves it's 4 star rating and we shall certainly visit again.

Room Tip: All the rooms on the 17th floor have been renovated but during our visit we noticed that the Hotel w...
  • Stayed: November 2013, travelled as a couple
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2  Thank wheawell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 13 January 2014

I would like to thank you very much for having chosen the Don Pancho as well as for taking the time to post your comments on Tripadvisor.

We are very happy to know that you enjoyed your stay at the Don Pancho hotel and that you felt so comfortable.

We hope to see you soon in Benidorm and welcome you again in our hotel.

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Reviewed 3 December 2013

Stayed here for two weeks with my niece for the fifth time and the hotel just gets better and better.
The staff and service are perfect and one would struggle to find better elsewhere.
It is a pure joy to be met by such friendly and helpful staff, long lost in other hotels.
I would recommend this hotel and rate it very highly in my long list of other establishments.
Thank you to all at the Don Pancho from
Margaret and my niece, also Margaret.

Room Tip: Suitable for all but mainly more mature adults
  • Stayed: June 2013, travelled with family
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2  Thank drrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 13 January 2014

Firstly, we would like to thank you for taking your time to post your comments in TripAdvisor.

We are very pleased to read that you had a pleasant stay here with us and that you found our staff to be friendly, the service was good and you enjoyed of your room and hotel facilities.

We hope to welcome you back soon again.

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Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 192 Hotels in Benidorm
Price Range: £78 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
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