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“Chrismas stay”
Review of Hotel Don Pancho

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Hotel Don Pancho
Ranked #2 of 191 Hotels in Benidorm
Certificate of Excellence
Reviewed 29 January 2014

Had a nice stay here over the Christmas period, the hotel is ideally located for all the pubs and bars in the area, I even walked to the Benidorm Palace, which took about 40 minutes. Nice food, excellent Christmas dinner, free wine on the day. My room was on the first floor so not much of a view, but who goes on holiday to stay in a hotel room? All in all, worth the trip, would recommend to others.

Room Tip: If you can get a high floor, then I was told the view is lovely. Mine just looked out over the swimm...
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  • Stayed: December 2013, travelled solo
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1  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 27 February 2014

We appreciate your time and comments about our establishment in TripAdvisor.

It is truly a pleasure for us to learn that you enjoyed your stay with us and also that you enjoyed with the hotel location.

We hope to welcome you back in the near future and the Don Pancho hotel will be waiting.

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1,137 - 1,143 of 1,922 reviews

Reviewed 28 January 2014

This was our 3rd visit to the Don Pancho and enjoyed the visit. The rooms are getting a bit tired looking but some of the high floors have been renovated and the lounge has had a nice facelift. The housekeeping staff are excellent and rooms are spotless, linen and towels changed frequently. The food is just okay and perhaps not as good as it has been in the past. This is a very popular hotel and most guests are return customers. I think this hotel seems to appeal to the older clientele. Many enjoy the music and dancing in the evening.

  • Stayed: January 2014, travelled as a couple
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1  Thank poltney6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 27 February 2014

Thank you for having taken some of your valuable time to send us your positive comments.

It is a pleasure to know you had a good experience and that always you enjoy your stays with us.

We stay in your entire disposal and hope that you return to visit us in more occasions.

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Reviewed 26 January 2014

Our second visit to the Don Pancho all the staff are friendly and welcoming especially Juan one of the chefs, nothing to much trouble , and we enjoyed learning our daily spanish words from him. there is a lot of refurbishment happening but not too intrusive although we did have to ask for a change of room because of its condition this was done with no problem. there was always a wide choice of food at mealtimes, but the second week of our stay the food presentation dropped in standard for some reason. We would on the whole recommend this lovely friendly hotel and eagerly await our return visit.

  • Stayed: January 2014, travelled as a couple
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3  Thank 869janb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 27 February 2014

First to all, thanks for sharing your opinion in TripAdvisor website.

We appreciate a lot your nice words regarding our hotel and staff and we are happy to know that you had a pleasant stay with us.

We are sorry if you had some inconvenience with the buffet presentation. Normally our buffet is one of the most highly-rated items by all guest.

We are looking forward to see you soon, in your 3th visit to Don Pancho hotel

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Reviewed 25 January 2014

Have been to Don Pancho a few times before and would not consider any other hotel unless I could not get a booking there. It is certainly more for those in their 'Harvest Years' especially during the winter. Great quality and choice of food and very attentive staff throughout the hotel. Rooms are very comfortable if a bit dated (some refurbishing work on 2 floors at the moment). WiFi available in the rooms and at a reasonable charge. Indoor heated swimming pool and less than 100 mts to Levante Beach. All rooms face seaward and the higher the floor the better the view. All have a balcony with table and chairs (and with luck sunshine on it for most of the day). Great bus services run along outside the front of the hotel and 1 1/2 euro gets you anywhere. Entertainment in the hotel was fairly good every evening and there are plenty of bars etc. within a short walking distance. The market on a Wed. and Sun. is only a short walk away.

Room Tip: All rooms face seawards but higher floors have slightly better views.
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  • Stayed: January 2014, travelled as a couple
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5  Thank neepdocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 27 February 2014

We are absolutely delighted to read that you enjoyed your accommodation. We truly appreciate hearing from satisfied guests like you.

We would like to thank you very much for your comments regarding our facilities, services and location.

Hoping we will have the pleasure of welcoming you again at Don Pancho hotel another time.

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Reviewed 17 January 2014

on arrival at the don pancho booking in was fairly quick and effortless, The room was quite small and in need of updating, we were on the 12th floor and had a sea view, The restaurant was big and the food choice was very good.but be aware that they try too get you to purchase a bottle of wine with your meal . which we did and if we didn't finnish the bottle it would be kept for the next night.The rooms were very clean and linen and towels changed everyother day.Even though myself and my wife are in our 50s we felt that the hotel was for much older clientele, so for this reason alone we would not return in the future.overall our stay would be rated as 7/10.

Room Tip: all rooms had a sea view
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  • Stayed: August 2013, travelled as a couple
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1  Thank TOTTENHAMWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 27 February 2014

Thank you a lot for taking your time to post a comment in TripAdvisor about your experience in Don Pancho hotel.

We appreciate a lot your nice words regarding our food, facilities and quick service.

We regret to know that your experience in our hotel was not as pleasant as we would love due to the clientele age but this fact change through the year. We encourage you to visit Don Pancho hotel another time in order to check it personally.

We sincerely hope to have the opportunity to welcome you back again at Don Pancho hotel.

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Reviewed 10 January 2014

first time to this hotel and not disapointed ,we are a couple early 40s & 50 and we had a fantastic time weathe not that great went xmas eve for a week from arriving to leaving the staff from reception to the cleaners very polite my favourate bit was the food so much choice from salads to pudding and custards always hot and never struggled to get a clean table resteraunt staff very helpful and friendly my only critism would be the {christmas gala meal was several courses and it was a bit miss mash of foods would have rather had normal buffet with choice of going to the salad bar because it was aquiet spanish meal and quiet a few people left it on our table} other than that food 5 stars looking to book already for next xmas

Room Tip: the rooms that end in 1 apparently are bigger
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  • Stayed: December 2013, travelled as a couple
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3  Thank shaza21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 27 February 2014

Thank you a lot for being so kind to take your time and to post a review in TripAdvisor regarding your recent stay in Don Pancho.

We are pleased to see that you again enjoyed our hotel and staff.

We are sorry if you didn’t like our Christmas Gala meal because we always think about all customers in order to design the special menus. We are glad to know that the Christmas Gala meal 2013 has been highly qualified by most of our customers, but we take note on your comment.

We hope to welcome you back to Don Pancho very soon.

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Reviewed 9 January 2014

We holidayed here from 29th October for one week and it was brilliant. Check In at Reception went very smoothly.
We asked for a room on a high floor and we got a room on the 14th floor. Some were asking for refurbished rooms on the 17th floor but the rooms on the floors below were all lovely too. All the staff were excellent and very pleasant. The maids cleaning the rooms were great - thoroughly cleaned every day - clean towels every day and bedding changed every second day.
There was a great choice of food - no one could complain.
Entertainment was very good and different themes each night.
We can't wait to return to this lovely hotel this year.

Room Tip: A room on a high floor get less street noise but it is Benidorm and holidaymakers love it.
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  • Stayed: October 2013, travelled as a couple
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2  Thank jeaniejam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this reviewResponded 27 February 2014

Thank you for your kind review.

We are delighted that you had a good stay at our hotel and you enjoyed our food, facilities and entertainment.

We look forward welcome you back in a near future in our Don Pancho hotel.

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Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 191 Hotels in Benidorm
Price Range: £76 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
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