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“A Very Nice Hotel!”
Review of Hotel Don Pancho

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Hotel Don Pancho
Ranked #3 of 191 Hotels in Benidorm
Certificate of Excellence
Norwich, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“A Very Nice Hotel!”
Reviewed 16 April 2014

Lovely friendly hotel, we had fantastic rooms on the newly refurbished 12th floor. Food was excellent, lots of choice and nicely presented. Our ages range from 15 to 73 and we all thoroughly enjoyed ourselves. Would not hesitate to return!

Room Tip: Rooms on 12th Floor are newly refurbished
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WeaselFog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, 5 May 2014
Thank you so much for your great review.

We are very pleased to know that you enjoy so much in Don Pancho hotel, our gold is to created good memories.

We really like to see you soon again to share more experiences with you in Don Pancho hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,619 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (704)
Date | Rating
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English first
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2014

my wife and I have been going to the don pancho at least twice a year for the last 5 years
we have always been surprised by the service and cleanliness of the hotel the staff , rooms.
and food are all special we have never disappointed and we will be there again this year for
an other great holiday


john and Wilma brattesani

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, 5 May 2014
Thank you very much for sharing your 5 star review with TripAdvisor users.

We are always happy to hear that our guests are pleased with our hotel.

We will be delighted to welcome you back very soon and make you have another memorable experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fife, Scotland
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 11 April 2014

Just back home from another week at The Don Pancho and still enthusing about it. We requested, by email, a room on a high floor and were pleased to be given one on the 14th: great views. As ever, the hotel was perfect; a sea of tranquility in lively Benidorm. Food was delicious, staff pleasant and very attentive, bar prices very reasonable (always sign for drinks).
This hotel caters mainly for mature guests, you won't find any hen/stag parties here; there is a strict evening dress code (no shorts worn at dinner), good old-fashioned standards.
Will be returning soon.

Room Tip: All rooms face south towards the pool, but the rooms on the higher floors give excellent views over...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lundinlynx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, 5 May 2014
Thank you very much for sharing your recent experience at Don Pancho hotel in TripAdvisor website.

We are pleased to know that you enjoyed your recent stay at Don Pancho hotel.

We look forward to welcome you back again soon for a new and even better Don Pancho experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 April 2014

We stayed at the don Pancho first week in April. we were put on a high floor as requested (15).
room ok but needs refurb, all the staff were excellent, hotel very clean and peaceful.A bit like gods waiting room at times. Food was no worse or better than the hundreds of other resort hotels.Very good location. for the price paid hotel was ok

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank taffieWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, 5 May 2014
We would like to thank you for choosing our Don Pancho hotel to spend your holidays and we really appreciate your lovely words about our hotel.

We would love to welcome you all back to our hotel very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merthyr Tydfil, United Kingdom
Level Contributor
201 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 10 April 2014

My husband and I are back from a 4 night stay at this excellent hotel. We have stayed here previously on 3 occasions so this should tell you what we think of it.
It is in a perfect location close to the beach, bus stops, shopping, restaurants, local bars, local twice weekly market, small Carrefour supermarket so the perfect choice for your holiday.
The hotel is 17 stories high with all rooms sea facing and is in the process of refurbishing the bedrooms - floors 10 and 11 when we were there. We had a room on the refurbished 13th floor and these rooms are to be recommended with more a modern design and furnishing together with flat screen Tvs (few British channels including Sky news) and a more powerful hairdryer in the bathroom (glad didn't take my own).
As a returning guest, a fruit bowl and 2 free bottles of water were delivered to our room - a lovely welcoming touch. From reception to leaving we found all the staff to be excellent and keep the hotel in top spotless condition and very welcoming.
The food, which is an essential part of making your holiday good or bad, is very good with lots of choice. Breakfast must be mentioned for the best hotel porridge we have had and the provision of the British preference of back bacon. The buffet provides such a good selection that everyone will be satisfied and must mention that the waiters there are really excellent in their service.
As an hotel guest you get a discounted price for your bar drinks if charged to your room as opposed to cash.
In our opinion this is the best hotel in Benidorm and we would not stay anywhere else and will be returning in the future as we feel very comfortable and well looked after here so thank you all the staff at the Don Pancho for being so good at your job.

Room Tip: High floor we find better and rooms 7 8 9 on each floor are slightly bigger.
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cherylwelshgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, 5 May 2014
We would like to thank you for choosing us for your last stay in Benidorm, as well as for taking part of your time to send us your opinion in TripAdvisor website.

We really appreciate your comments. If you felt comfortable in our hotel and its location, we are very glad because we really work hard to make our guests feel at home.

Looking forward to welcoming you back soon to the Don Pancho hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 April 2014 via mobile

This was a real jem of a find. Food was great-delicious. Staff were really helpful and genuinely friendly. The hotel is very clean and runs like clockwork- very professional. Well positioned for both the beach and the pubs with entertainment. We met a lot of people who had been returning to the hotel year after year. It was our first time but we are already looking at when we can return again.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Carole D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Codsall, South Staffordsire, England
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 6 April 2014

This is not a normal holiday review. We have just returned from a week at the Don Pancho. On the second day of our holiday my father, who is 87, tripped and fell on a Benidorm pavement. He suffered a broken hip and was operated on in Spain in the Clinica Benidorm. Thanks to his insurance company he was flown back to UK and admitted to his local hospital. We just wanted to thank the management and staff at this hotel who did everything they could to help. This included giving my wife and I full board instead of half board so it made us easier for us to visit dad in hospital. They were so caring and concerned for his health and well-being it was heart-warming. The hotel was quiet and relaxing and the food was excellent which helped us very much at this difficult time. Thanks once again staff at the Don Pancho. You were wonderful.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank DaveAndie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Don Pancho

Property: Hotel Don Pancho
Address: Avenida del Mediterraneo 39, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 191 Hotels in Benidorm
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
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