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“Me gusta mucho! Fantastic stay”

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MedPlaya Hotel Regente
Ranked #42 of 192 Hotels in Benidorm
Certificate of Excellence
Nottingham, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Me gusta mucho! Fantastic stay”
Reviewed 12 June 2013 via mobile

Stayed here 4th to 11th June 2013 and will definately be returning next year.
Hotel - is perfectly located. Old town is a leisurely 15 minute walk or a €1.45 bus ride. Close to lots of shops, bars and restaurants.

Rooms - were nice. Mirrored double wardrobe, safe(small charge for) beds ok. Dressing table with mirror, small flat screen tv with some English channels.Walls were thin but you expect this. Bathroom very nice with bath and shower. We were on 2nd floor. Balcony nice and had table and chairs and a fold away airer to dry towels etc which came in handy.

Cleanliness - was excellent. All areas of hotel were kept clean. Towels changed, room cleaned, beds made daily.
Reception - 24hr. Very helpful and more informative than our holiday rep!

Restaurant and food - Brilliant service and always lots of choice, even our 10 year old son found something good to eat each time. I am 20 weeks pregnant and was a little worried after reading other comments on here regarding food but we had no problems whatever. There is hand sanitiser to use at the restaurant door and all staff are friendly.

Pool - is a good size with a seperate side for children. We looked at other hotel pools as we wandered around and did not see another any bigger or nicer than this one! Very cold when you first get in but once in its fine. Very refreshing. There is a poolside bar which also sells the most amazing toasties and various other fast food. We were all inclusive and found we got so much more than our monies worth!

Bar - Service ok but could be a bit slow at night. Also, my husband had been fetching 3 drinks at a time(one each for him, me and our son but once it got busy they would only serve him with two)

Entertainment - A special mention has to go to Peter. He was fantastic and always on the go. There were daytime activities and competitions for children and ones for adults including Archery, darts, table tennis and water polo.
Night time there was mini disco for kids each night then a quiz or competition for adults which were fun to take part in and usually hilarious to watch. Then there was an act each night, most were not great but were watchable and then a spot of karaoke. We really missed Peter on his day off as he is absolutely brilliant.

Guests - The hotel had a variety of people staying, families, couples, singles and everyone was pleasent enough, we spoke to lots of people during our stay.

Would definately recommend this hotel and we cannot wait to go back.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zoe_holmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, 13 June 2013
Hello Zoe!

This is Paula, the Guest Relations. We exchanged some emails before you came.

You have made us really happy with your extensive review. Thank you very much for all the effort dedicated to transmitting the full of your experience the best way possible. I am sure that other travelers will appreciate it as well.
Thank you for recommending us to others!

I will pass on your kind words to Peter, who will for sure be even more smiley than usual.
We are pleased to know you had such a good time that you would like to come back.

We would love to see you again, and would be more than happy to assist you with future holidays to any of the Medplaya Hotels. Please, do not hesitate to send me another email to benidorm@medplaya.com
Best regards,

Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (512)
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English first
leeds uk
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 June 2013

We have stayed here before and always enjoyed it..The food is very good, rooms spacious and clean..Bar staff and managment very good.Before leaving the UK we rang for a lower floor, which on arrival we got..Thank you...The only problem was the usual...towels on the sunbeds, in fact there was a couple who left there towels on the sunbed ALL NIGHT...how sad....Peter from animation did an excellent job keep everyone entertained..The only downside was the evening guest singers,,in my opinion really not very good..Only one lady out of the 2 weeks gave what I would call a proffessional performance..But overall we enjoyed our stay...

Room Tip: Try ringing before you leave the UK and ask
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank terrytrader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, 12 June 2013
Hello Terry!

Many thanks for coming back to the Regente and submitting this fantastic review to TripAdvisor.
It seems like you had fun and enjoyed your holiday with us, which is our main goal, so we are really pleased.

You might already have an Amigo Card but, if you don't, please email me to benidorm@medplaya.com and I will send you one through the post for free. You should take advantage of being a repeat Guest.

We will be looking forward to seeing you back in the near future.
Kind regards,

Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2013

Stopped at this hotel 21st may to 4th June 2013 had a wonderful time in our party there were 4 adults 3 children on arrival it was very easy checking in very helpful staff ( which u need when you have been up at 2 in the morning lol) but this hotel is great good selection of food full English every morning if you want. We only went half board so can't comment on the dinners but the evening meal very good selection the location is perfect not to close to the night but not miles away very accessible to all the shops bars etc o recommend a walk to the old town what a lovely place. Back to the hotel just 2 thing what disappointed me was the kids play area bit of a sham could do with a refresh and the kids entertainment was a bit poor but fair does to Peter the entertainer he did his best ( I think he was new ) but over all very excellent hotel amazing time big pat on the back for the staff. Last of all you go benidorm you must go mundomar,terra natura,the outdoor market market be aware verrrry busy, the duck of Wellington around the corner from the market, neptunes bar, and if you are getting a bit lazy or tired walking get a mobility scooter from aquilier Ada I think it was called €10 a day no deposit great fun :) thank you to everyone at hotel regente back at work now very depressed lol o well be back next year fingers cross
Todd Routledge room313

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toddy1903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, 11 June 2013
Hello Todd,

My name is Paula, I am Hotel Regente's Guest Relations and would like to thank you on behalf of the Management and staff for writing such an extensive review regarding your recent stay with us.
I am sure that your recommendations about the resort will be useful to other travellers.

We are pleased to know you had a wonderful time and that you would like to come back. You should get an Amigo Card to take advantage of being a regular Guest of the Medplaya Hotels chain.

We would love to see you back around. Please, do not hesitate to contact me to benidorm@medplaya.com to let us know when will you be back.
Kind regards,

Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockport, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 June 2013

Me and my family go to the regente quite frequently once a year, last time we went was in 2011, and the last time we went was better than in may this year. It was very boring some days because in the week of my arrival there was no activites for children which i was looking forward to and bingo had been scrapped at the night, and that was the best part of the holiday! Also, me and my mum wanted to go all inclusive, for the last four days we were here but we found out the news that we had to have another parent if we would want me to go free as it said on the sign. Also some of the entertainment acts at the night were terrible, there was only one that i really enjoyed! Even though, i have said all this you will expect me there next year aswell as apart from the negative comments it is truthly a really nice and pleasant place, so hopefully next year will be better.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amytilzeyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, 10 June 2013
Hello Amy,

Thank you very much for coming back to the Rgeente, and for pointing out what you liked and disliked during your last stay with us.

The organization of activities for children depend normally of the amount of children we have at the moment. Another condition to take into consideration is the time of the year, as during the summer (this year, as from June 1st) we also offer daytime entertainment.

I am afraid we were in some way forced to take out the bingos from our entertainment program, as we were being required to pay for a gambling license (yes, even considering we were doing the bingo for free and giving out gifts, no use of money).

We change the artists every now and again to make it more fun for our regular Guests, and it would be great if you let us know while you are here which artists you find to be better, as our Guests' feedback is really important to make decisions in that matter.

Please, I would love to get further information on this to take it into consideration, and would really appreciate if you emailed us to benidorm@medplaya.com
Thank you for your help once again.
And we hope that you already have an Amigo Card to be able to use it next year!
Kind regards,

Medplaya Benidorm Guest Relations
Medplaya.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North East
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 June 2013

Just got back on Sunday, and we really enjoyed this hotel. There were 8 of us (ages 14-76) and we all had a great time. Staff helpful and friendly, Rooms spacious and cleaned every day, location great, food to suit all tastes and plenty of it, entertainment at night was for all ages, and when you get sick of being in the hotel all the time as we were all inclusive, the local bars and restaurants are very cheap, so you can have a couple of nights out as well. Fifteen min walk ish (depending on age) to the old town, which was beautiful. Very near beach also. Well worth it and I would definitely go again. One thing tho, the pathetic people who must have set their alarm clocks at 4 in the morning to put their towels on the sun loungers, even tho there is a sign to say you cant do this, but you get that anywhere. Never once got to lay round pool, put there is another area to sunbath. Also before we went, I emailed the hotel to ask if we could have our rooms altogether, and they were. Very nice. Moira Waby , Party of 8

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ABCNorthEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, 5 June 2013
Hello Moira,

My name is Paula, I am Hotel Regente's Guest Relations, and wanted to thank you on behalf of the Hotel staff for writing this review.

We are glad to know you all had a lovely holiday with us, that you enjoyed the ALL Inclusive, and that you liked our staff, the hotel's rooms, food, location and entertainment. That is fantastic!

We would be really happy to welcome you back and give you points for being Amigo Card holders. Please, send me an email to benidorm@medplaya.com and I will make sure you are rewarded for your loyalty to the Medplaya Hotels.
We will be looking forward to seeing you back.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Skegness, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 June 2013

first time at the regent, after several other hotels in Benidorm we have finally found one that is good in all areas. clean, good food, friendly bar staff and receptionists, lovely decking area with tables and chairs as well as sun loungers and in a nice area too. cant wait to go back, wont stay anywhere else now.

Stayed May 2013, travelled with family
Helpful?
5 Thank elaines_shackleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, 4 June 2013
Hello Elaine!

You have made us really happy! Thank you for submitting this fantastic review to TripAdvisor.
We are pleased to know you consider the Regente is the hotel in Benidorm that suits you best, and that you liked its cleanliness, our bar and reception staff, the location, the sun terrace...and that, all in all, you had a 'perfect holiday'.

Please, email me to benidorm@medplaya.com and I will send you an Amigo Card for free.
We will be happy to welcome you back.
Best regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 June 2013

Just got back from a week here and I loved it.

I traveld with my mum and we went All Inclusive.

Location wise its about a 10-15 minute walk to the beach, plenty of shops/bars to stop off at on the way.

Food was excellent with a wide variety, drinks again excellent, more or less everything you wanted, wine, san miguel, spirits etc including cocktail of the day which was slush puppy style, really nice.

The room was decent, we stayed on the 2nd floor and unfortunatly were right on the end so we didnt particularly get a nice view which was a bit of a shame but we literally only came back to get ready/sleep so wasnt really a problem for us.
The beds were really hard so we asked the next day for new matresses which they changed that morning and were then much better. There was a bit of noise from the other rooms but never disturbed our sleep. Cleaned every day/fresh towels etc.

We tended to spend a lot of time on the "Solarium" which was like the sun terrace above the restaurant as there werent no kids there and it was a bit quiter. The entertainment in the evening was good, especially Peter who hosted it all, really friendly and they had some good acts on and played games and did quizzes.

Would deffinatley reccomend this hotel and would stay here again. The only thing i can think of which i would change if i could and thats the location, not necceserily because it was far away from anything but i prefer the other end of beniform towards the old town, it just looks a bit better.

Overall really impressed, had a fantastic time at the Regente.

Room Tip: High floor, pool view (the oposite end of the hotel looks out over the street)
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xdaisiesx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this review, 10 June 2013
Dear xdaisiesx,

Thank you very much for this wonderful review!
We work really hard to make everyone's holiday something special, and it is truly motivating to know that you had a brilliant time with us.
Thank you for recommending the Regente to others.

We would love to see you back around with an Amigo Card.
Please, email me to benidorm@medplaya.com and I will make sure you get one and benefit from its advantages next time.
Kind regards,

Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MedPlaya Hotel Regente

Property: MedPlaya Hotel Regente
Address: Calle Monaco 5, 03503 Benidorm, Spain
Phone Number:
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#46 Family Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — MedPlaya Hotel Regente 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hotel Regente Benidorm
Benidorm Hotel Regente
Regente Hotel Benidorm

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