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“Great hotel”

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MedPlaya Hotel Regente
Ranked #44 of 192 Hotels in Benidorm
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great hotel”
Reviewed 15 November 2013

We stayed here for 7 days the hotel is spotless cleaners working all the time, food wasn't fab but ok it did repeat it self a few times, 3 kinds of Eggs every day fried scrambled boiled. Bacon was rubbish full of fat.

The lifts take a long time.

But I would recommend for value for money. Staff warm and friendly and it's convenient for bars and beach just far enough from the strip so you can't hear the noise.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 200Janet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 10 January 2014
Hello 200Janet

Thank you for posting a review about your recent holiday at the Hotel Regente.

Sorry to hear that you had some issues with the food, the kitchen does try to provide a range of different choices to appeal to all tastes.

The Lifts unfortunately can be slower during peak times mainly when people are going down to the Restaurant.

We are pleased to know however that overall you were impressed with the staff and also of the location of the Hotel.

Hopefully you will return once again to stay at the Hotel.

Please ask us about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (502)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sutton Coldfield
Level Contributor
54 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 12 November 2013

Stayed here for 3 nights from 4/10/13-7/10/13 with a crowd of 20 lads who were combining a stag weekend and football tour.We arrived at 11.30am and we were able to gain immediate access to the rooms.I cannot praise this hotel enough for 3 star it was absolute top quality
The restaurant food was excellent particularly on friday evening roast beef and free wine. The reception staff were very accomodating and even stocked English newspapers.Spent very little time in the hotel but all the facilities were adequate for our requirements and it is very central for all the outside entertainment and beach

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beamoSuttonColdfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Public Relations Manager at MedPlaya Hotel Regente, responded to this review, 15 November 2013
Thank you for your review of your recent stay with us at the Hotel Regente.
We are pleased to hear that the hotel and staff ticked all the boxes for you and your friends and that your stay in Benidorm was enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 November 2013 via mobile

Just returned from this excellent hotel. Stayed half board and the food was excellent with plenty of choice . staff are very friendly especially in reception. Rooms are very clean and adequate. The only down fall is if you get a room next to the pool you have no view and probably gets very noisy as your under a sunbathing area . It was noisy in November so at hight of season it's probably horrendous. But overall a great hotel

Stayed November 2013, travelled with friends
Helpful?
1 Thank sid1889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 10 January 2014
Hello sid1889

Thank you for writing a review about your recent stay at the Hotel Regente.

We are sorry you found the situation of your room noisy but we are pleased to know that you were happy with all other aspects of the Hotel.

Hopefully you and your friends may return to stay with us once again.

Please ask us about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
2 reviews
Reviewed 10 November 2013 via mobile

Me and my brother made loads of friends, had a great time the arcade bit was really handy when we didnt want to be sat watching karaoke very friendly and is really good for children like my brother and me. Had an absolute balk stayinv at Regente not to far away from everything. The staff are amazing nice and friendly our rep was really helpful the pool was nice when it was really hot and the little park it is noce and cute. The food is absolutely amazing it was really nice and I miss the hotel so much and I really wantcto come back

Stayed October 2013, travelled with family
Helpful?
Thank jessicang124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Public Relations Manager at MedPlaya Hotel Regente, responded to this review, 15 November 2013
We are pleased to hear that the Hotel Regente was the right choice for your latest holiday to Benidorm, and that our staff and the service they offered contributed to your overall enjoyment of your families holiday.
We hope that we can welcome you back to stay with us soon!
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Manchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 November 2013

First time at this hotel and would definitely stay again. I did read the reviews before i went and so was a little apprehensive after some of the reports. As a vegetarian with dairy sensitivity I thought the food would be a let down. I sometimes regard eating as food or fuel! I must say there was plenty choice even for me and i really enjoyed the soups. All the staff in the hotel were so friendly and hotel was kept spotless. Our room (in my opinion) was the best in the hotel, number 516. A corner balcony overlooking the pool and all of Benidorm. The only down side was when one of the lifts was out of order but hey that's life and they fixed it as soon as they could. The all inclusive bar stayed open till midnight and the bar staff were great.. Good sense of humor and all got involved dressing up on Halloween.

Room Tip: ask for any room ending in '16' eg 316 416 516 etc they have the corner balcony and sun all...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lynne k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 10 January 2014
Hello lynne k

“Fab Holiday” we are pleased to hear that you enjoyed your first visit at the Hotel Regente and were pleased with all the Hotel has to offer.

Thank you for taking the time to write about your time with us.

We look forward to welcoming you both back at the Hotel again soon.

Please ask us about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 November 2013

I cannot Recommend this Hotel Enough - Great Location, Good Food - but the best part is the excellent staff from the reception, Security, cleaning staff, Kitchen staff and especially the bar staff - Came back Saturday really enjoyed our week - see you all again next year - my rating: "*****" :))))

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LesMott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 10 January 2014
Hello LesMott

Thanks once again for returning to stay at the Hotel Regente and for posting your review.

It pleases us to know that you enjoy your holidays at the Hotel and enjoy your time with the staff.

We look forward to seeing you all back again soon at the Hotel.

Please ask us about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Sussex, United Kingdom
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 November 2013

This is a three star Hotel, and they are not mistaken with the rating. The swimming pool was so cold hard to get in to start with, Food ok if you like that sort of thing: it was Spanish-orientated, but not very authentic! As for the room, clean but the bed was so hard, I did think it was made of concrete. Most of the staff were very friendly and helpful

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Public Relations Manager at MedPlaya Hotel Regente, responded to this review, 15 November 2013
Thank you for taking the time to review your recent stay with us at the popular Hotel Regente.
We are sorry to hear that the hotel did not meet with your expectations. The Regente is a popular hotel in Benidorm, with many guests returning to stay with us year after year because of the standards and service offered by our staff.
We hope that in spite of some dissatisfaction with the hotel, your overall stay in Benidorm was enjoyable.
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Additional Information about MedPlaya Hotel Regente

Property: MedPlaya Hotel Regente
Address: Calle Monaco 5, 03503 Benidorm, Spain
Phone Number:
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#46 Family Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — MedPlaya Hotel Regente 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hotel Regente Benidorm
Benidorm Hotel Regente
Regente Hotel Benidorm

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