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MedPlaya Hotel Regente
Ranked #43 of 191 Hotels in Benidorm
Birkirkara, Malta
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great hotel”
Reviewed 5 August 2014

We stayed at the Regente for 12 nights. We had a great time , food was delicious! A family friendly hotel. We stayed with two kids and they really enjoyed it!!!! The pool boy really did a great job, he's always there making sure no one gets hurt. It's really safe to leave the kids swimming when he's there, big thanks to him. Keep up the good work!!! Very friendly staff at the reception! Great holiday!!

Room Tip: We stayed 8 th floor pool view, really nice!!!
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 6 August 2014
Hello Alan B

“Great Hotel” we are very happy to hear this and thank you for putting on your review about your holiday at the Regente.

Glad to hear that you all had a good time and you found us to be “Family Friendly”

Hopefully you will all be back again sometime for another holiday.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,826 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (496)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
south shields
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 August 2014

Spent a week at this hotel and returned home very tired from lack of sleep due to being woken up several times a night! We stayed in a room opposite the lifts and stairs so heard people returning to the hotel all hours throughout the night talking very loudly! we were on the pool side of the hotel so could hear the entertainment very clearly through closed patio doors until midnight. On one night I was woken up at 1.10am by our neighbours switching on the tv and listening to darts, could hear every word!
on a positive note the staff were all lovely, the beds very comfortable, the room was cleaned every day and the food was ok.

Room Tip: ask for a room away from the lifts
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank SouthShieldsSkippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 4 August 2014
Hello SouthShieldsSkippy

Thanks for adding your post with regards to your week at the Hotel Regente.

Sorry to hear that what should have been a relaxing time for you was spoilt due to lack of sleep. We do ask people to keep noise to a minimum at night and to respect that people are sleeping.

We are pleased that you were happy with the facilities and services you received in the Hotel.

We hope that even though you would not return to the Hotel again you would still return to Benidorm.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GB
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 August 2014 via mobile

Just arrived back after a 10 night stay. I have to agree with many of the other reviews, the beds are rock hard and the walls are paper thin however many of the other good points outweighs the bad. The rooms are basic , but very clean... Don't expect a large room because you will be dossapointed, if you go on holiday and spend a lot of time in your rooms then this is not the hotel for you. The food is good, with a good selection to suit everyone. Vasco (entertainment man) is brilliant with the kids, however more entertainment is needed during the day and cover should be sought of his days off. Many of the guest re-book every year, I think that this is down to the friendly staff. I would recommend this hotel and would like to add that you get what you pay for. The swimming pool is nice, we had no problems getting a sun bed. Good location, away from the square and close to many shops.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 4 August 2014
Hello Sarah M

Thank you for sharing your thoughts about your recent trip to the Hotel Regente.

The Hotel is in a great location to be close to everything but not too close to the noisy nightlife areas.

Good to know that you all enjoyed the food and were happy with the staff. Vasco will be pleased; he is starting to build up a nice little fan club now!!

Hopefully you will choose to re-book again with us also.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2014

we stayed at this hotel from 15 - 28th july 2014, it was a lovely hotel with lovely staff. we have stayed at a few hotels in benidorm but this was the best, the food was fantastic the pool was too and we always found a sun bed when we wanted one. we will definately stay there agan.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Helen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 4 August 2014
Hello Helen L

It’s lovely to hear that you had a “Wonderful Holiday” at the Hotel Regente and thank you for your comments.

We are very pleased that we ticked all of your boxes and hopefully you will all be back with us again in the future.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2014

Just returned from 2 weeks holiday at the Regente, (All inclusive) 2 adults and 1 teenager.
I'll try and give a fair review of hotel good and bad points.
The best thing about this hotel is the staff, they were excellent at all times (with the exception of one of the barmen (Vincente) who was grumpy at all times). The maids, bar staff reception staff etc could not have been more helpful and also very friendly.
Rooms cleaned and towels changed every day.
Food ?? To be honest even though we were all inclusive we did not eat in hotel very often.(Although good full english breakfast)
Im a fussy eater but i think most people will find something that appeals to them (not great food but not terrible)
The snack bar food on the other hand is a different story, hotdogs, various toasties, burgers and chicken nuggets. These were absolute terrible and everything swimming in grease and not that cheap either for people not A/I. (Great and cheap cafe next to hotel swimming pool entrance.
Rooms Small and basic but they do the job, but one real negative is as previous people have stated that the walls are paper thin and you do hear every conversation etc from the other rooms.
There are loads of sunbeds around the pool area and there is a very large sun terrace one level above with loads of sun beds and table and chairs if you want to escape the noise etc.
No matter what time we went down it was never a problem getting a sunbed which is unusual.
Entertainment Just the usual stuff for hotels, kids entertainer who was very good and in the evenings singers etc but to be honest hotel was very quiet in the evenings.
Stag and hens No stag or hens during the 2 weeks, a few groups of spanish lads who were great and on top form getting kids up to dance etc.
If your holiday is about relaxing on a sunbed most of the day and keeping a eye on the kids enjoying themselves then this is a great hotel.
In future i will be going self catering but would recommend this hotel to others .

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
5 Thank alan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 4 August 2014
Hello alan m

Many thanks for submitting your review regarding your recent fortnight at the Hotel Regente.

We are glad that you were happy with the staff at the Hotel and you found everyone helpful and friendly.

It is good to know you enjoyed the food in the restaurant; the food however at the pool bar is just fast food maybe they could look at some healthier options also.

We do hope that if you are back in Benidorm again you will pop in and say hello.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 31 July 2014

All in all we had a good holiday for the week we were there however, there are 2 areas that have been mentioned before and if the hotel improved them it would be a fantastic hotel.

First is the food....it was very hit and miss, there were times that the food was great and other times when we weren't sure what we were eating. We have a toddler and found there wasn't a lot of choice for her. My husband will pretty much eat anything but even he had a few days were there was little that tempted him. Also the food at the snack bar is coated in oil, even the toasties, and the chicken nuggets are processed to the point that I wasn't sure it was chicken we were giving the little one.

Second, the entertainment...Vasco does a great job with the Mini Disco but that is for 45 mins in the evening, other than that there is nothing to do for children other than the pool, and there was a lot of children, some other guests told us there used to be a Mini Club, the hotel should consider reinstating this, and also hiring a second entertainer as when Vasco had his day off, there was just nothing. Also, the activities during the day were minimal, and generally took place out of sight. There was nothing going on around the pool during the day except water polo a couple of times.

Also, rooms are on the small side if there are more than 2 of you...

Improve these areas Regente and you will be a Fantastic hotel instead of just average.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank VBizDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 4 August 2014
Hello VbizDublin

Thank you for taking the time to write about your experience at the Hotel Regente.

Your suggestions and opinions are important to us so thank you sharing your thoughts and ideas.
We hope that you and your family will choose to return again one day.

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2014 via mobile

First time abroad and stayed in hotel regente which was lovely great food and staff all were friendly , maid cleaned room everyday fresh towels and clean bedding could do with another bin in room only one in toilet which was small apart from that would definitely go back to this hotel only two things that I can comment on is that beds were to hard and we had to pay for water with the meals at night ,

Stayed July 2014, travelled as a couple
Helpful?
2 Thank Agnes W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, MedplayaBenidorm at MedPlaya Hotel Regente, responded to this review, 30 July 2014
Hello Agnes W

We are very happy that your first time abroad was a good one and thank you for choosing the Hotel Regente to stay at and for adding your post.

The staff work hard to try and make sure everyone has a good time so your comments mean a lot.

Sorry you found the beds a bit hard we do have softer mattresses available so hopefully if do return to the Hotel again we can get a softer mattress for you

Remember to ask about the Hotel Amigo Card.

Please feel free to email us at benidorm@medplaya.com should you have any queries.

Kind Regards
Medplaya Benidorm Guest Relations
Medplaya.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MedPlaya Hotel Regente

Property: MedPlaya Hotel Regente
Address: Calle Monaco 5, 03503 Benidorm, Spain
Phone Number:
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#46 Family Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — MedPlaya Hotel Regente 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hotel Regente Benidorm
Benidorm Hotel Regente
Regente Hotel Benidorm

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