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“never again”
Review of Palm Beach Hotel

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Palm Beach Hotel
Ranked #103 of 192 Hotels in Benidorm
GreenLeadersGold level
london
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“never again”
Reviewed 12 April 2012

i just came back from benidorm i stayed in Palm Beach Hotel with my five years old twin boys.
well to start with the hotel i clean nothing to say, small rooms small tv i would say its a 3 star spanish channels only eurosport in english nothing for the kids in english any way.
when i booked the hotel i read that wi fi is available NO ITS NOT, there is only 2 posts of internet 1 euro 15 min or something like that.
there is no safe deposit the sliding window of the balcony doesn't close so be careful i had to hide my valuables nothing was missing but if you are in the first floor anyone can jump to your balcony i was in the 2nd floor the view in ohhhh ugly .the hotel is plenty of old couples the first 2 days then the third day some 200 people checked in football players all ages from 5 and above ohhhhhhhhhhhh OHHHH that was the worst day in my life kids running every where my room phone was ringing i answered it was a jock they spoke to me in spanish i was really upset they kept ringing and ringing the kids they knock on the door and they run .
NON STOP RUNNING ON THE CORRIDORS ALL NIGHT
there is a play ground but overcrowded the pool closes at 6 there is an inside pool fool every day of spanish kids.
the rooms are cleaned every day and the change the towels as well if you wish too.
there is a free parking there is a mini bus as well its free but you have to get the ticket from reception i rented a car so i didn't use the bus i think its better to rent a car and its safe to drive in spain as well as very good to get around
FOOD always the same specially if you are vegetarian or if you eat only fish not a lot of choice
desert always the same as well staff NOT FRIENDLY THEY DON@T SMILE the push you i had a really bad experience i was serving mushed potato in my plate one of the staff women she asked me to give her the spoon i was using she shouted at me that the spoon i was using is for another dish she cleaned it and she want away .the thing is its not my fault if someone else put it there by mistake on the top of that no need to do that for a guest its rude .
i was so upset i explained to the manager what happened he did nothing i couldn't even finish my dinner "WHAT A DINNER"
benidorm is really nice but spanish people are rude .
i took the kids to mondomar they took pictures with the dolphins and sea lions its a really good experience .
the beach is better to go to la cala beach there is no rocks on the beach its safe for the kids
on my point of view the hotel is clean they have evening intertainment but you can find better place not worth disgusting food rude staff horrible view a lot of noise kids running everywhere old spanish coulpes DONT USE THE FONE TO UK ITS VERY EXPERIANCCE I PAYED £70

Room Tip: top floor rooms
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  • Stayed April 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
5 Thank lamia70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (439)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 April 2012

lovely food.....nice clean rooms......lovely weather........fun! fun! fun!!!!

Room Tip: take a swimming cap if your planning to swim in the indoor pool
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  • Stayed April 2012, travelled with friends
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Helpful?
1 Thank brumbabes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stoke
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 April 2012

We stayed at the palm beach in feb all inclusive,in short, the food was good apart from afternoon snack,entertainment average but you go out for that in benidorm anyway, hotel is getting a bit tired looking especially indoor pool area, staff very friendly, rooms clean.After reading reviews the hotel was described as being up 3 very steep hills, well we managed to walk up and down them in the day , and i even managed to stagger up them at night with my 7 year old son firmly attached to my back with no trouble at all and i'm 45, all in all pleasant stay i would give it 3 stars,,

Room Tip: all rooms face the pool
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  • Stayed February 2012, travelled with family
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Helpful?
2 Thank knobbynoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 April 2012

14 of us have just spent 5 nights at the Palm Beach Hotel Benidorm on our annual Sanish Golfing Trip, we could not have been looked after better, clean rooms with daily maid service, we had a room partys and the maids didnt bat an eyelid, the All inclusive was fantastic, chmpagne at breakfast to make the Bucks Fizz, Multiple bottles of wine with our evening meals, bottled beers with lunch, the food was buffet style - super quality - loads of it (i especially liked the chocolate sauce covered profritter rolls 15 at a time) there are may reports about security of your valuables and money - what a load of tosh - a sfae th hire was 13 euros including a 5 euro deposit, come on its not brain surgery, free bus to and from the town even though its only a five minut walk, when you stay in a hotel favoured by the spanish for bank holidays you know youre in the right place, Book Book Book now, for the best deal around book through lowcostholidays.com hassle free booking, best deal you will find. Booke with lowcostholidays.com many times now, always trouble free always got what was advertised, lowcostholidays.com will always be my first port of call when searching for a holiday.
Nicci 2 Gluvs & the LNSI Golfing Boys Alicante - Benidorm - Verrrrrrry Niiiiiiiice.

Room Tip: All Rooms Are Poolside, Lower Floors Are Quieter, All are Good
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  • Stayed April 2012, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nic B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cardiff
2 reviews
Reviewed 8 April 2012

we stayed at the palm beach for the fifth time ,this time is the first time we had any reason to complain it was because of childish behaviour by some muppet called adam running up and down the corridor,banging on his friends rooms who were telling him to go back to his own room a t3.30am. I t just is,nt funny as we our selves had just got in from another brilliant night out in benidorm. Saying that cheers muppet after complaing in the morning to a helpful reception staff we kept our room all day for free as we werent checking out until 8pm only this was really relaxing rather than having to hang around only other quibble is more english channels on tv also extra pillows

Room Tip: dont listen to some of people gristling on the reviews excellent value for money and remembe rtreat...
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  • Stayed March 2012, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank adrian p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 April 2012

After reading some reviews was a little concerned about going to this hotel, I agree it is not up to 4 star standard more like 3 however it does show some 4 star qualities. I found the staff very helpfull and friendly and had no problems about my plates being cleared in the resturant or being given plastic cups (unless poolside) on the all inclusive deal as others had found. The resturant was a traditional spanish buffet which was very good plenty of choice but if your more a pie and chips person don't eat here, the all inclusive deal included all drinks up to 11pm and I had no problems in what I ordered.
There were a lot of stag parties at the weekends and altough they did not bother me some people had disturbed nights and the language may affend some people. The rest of the hotel guests were Spanish people they were not much of a problem although they do push and will not move a side if you want to pass them, on the plus side they do not want to sunbath so do not hog sunbeds!!
It is a 10-15 minute walk to the beach down hill which I enjoyed good for the legs but watch out for the dog poo on the footpaths.
For the price I paid overall it was a good stay.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank KatiepEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Level 5 Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 March 2012

At first glance hotel looks good from arriving in nice grounds and reception area. Me and the wife stayed on the all inclusive option, we asked for a double room only to get a twin room, the food was at 3 star standards and that is a compliment, Air Conditioning { cooling } when we arrived 24th march 2012 our room was very hot so on attempting to adjust the thermostat to about 19 degrees, i realised the room was not cooling , upon calling reception and speaking to hotel manager i was informed that the cooling would not be switched on until May, yes May, well to me thats unbelievable how can any hotel get a 4 Star rating without Air Conditioning, rooms are basic 3 Star, corridors to rooms threadbare and in need of a good uplift,if your looking to stay in a 4 star hotel all i will say is avoid this one

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palm Beach Hotel

Property: Palm Beach Hotel
Address: Calle Oslo 2 | Calle Oslo Nº 2- 03503 Benidorm, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Benidorm
#43 Luxury Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:4 star — Palm Beach Hotel 4*
Number of rooms: 299
Official Description (provided by the hotel):
Palm Beach is a four star hotel in Benidorm, designed exclusively for the relaxation and enjoyment of all Guests. The Palm Beach Hotel is located in a quiet residential area of Benidorm surrounded by tropical gardens, about 700m from the Levante Beach, accessible by foot or with our complimentary local shuttle service. Offering a wide range of facilities and comforts: outdoor and indoor pool, garden, free parking, restaurant offering Mediterranean food, playground, multi sports court, and our discotheque El Temple. ... more   less 
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Also Known As:
Palm Beach Hotel Benidorm
Palm Beach Benidorm

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