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“great value for money. great hotel!!!!!!”
Review of Palm Beach Hotel

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Palm Beach Hotel
Ranked #105 of 192 Hotels in Benidorm
GreenLeadersGold level
Reviewed 15 November 2013

Me and my husband as just come back from palm beach and i can really say its one of the best hotels we have stayed in benidorm. The hotel it self is clean cant fault it in any way. The location of the hotel is up a rather high hill its in walking distance down to centre but always get taxi back up onlu about 5 euros. The hotel was very busy for november but we think there was a conviction on at the time but it didnt bother us at all. The resturant OMG!!! i am a fussy eater but i cant falut the food at all there was something for evryone. You have a waiter serving your drinks you never get your own, if u ask for a glass of wine you get the bottle its great. The food : you wil NOT go hungry belive me.
Indoor pool is great always warm but you have to wear swimcaps which you can get from the reception for 4euros. .
Overall the hotel is great the best. we have even booked up again for march for my husbands birthday. cant wait.

  • Stayed: November 2013, travelled as a couple
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1  Thank sengaeden123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier G, Gerente at Palm Beach Hotel, responded to this reviewResponded 16 December 2013

Dear "sengaeden123"

Thank you very much for sharing your opinion with us and all readers of trip Advisor. We are very happy to hear that you enjoyed your holiday here with us and we look forward to great you here again in March. Please send us a mail with your reservation so we don´t forget to great your husband on his birthday when you come back

Yours sincerely
Javier García
HOTEL MANAGER

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1,016 - 1,022 of 2,250 reviews

Reviewed 11 November 2013 via mobile

First impressions was good. The hotel appeared well maintained and clean. The reception staff made a mistake by giving us a double room rather then 2 singles that we paid for and paperwork clearly stated, this problem was cleared up the same day. We was happy with our room and was comfortable there. We stayed on a all inclusive basis. The food on the whole was poor, breakfast was nice but tea was very bland, cheap and unimaginative, choice was lacking. Can't comment on lunch because we didn't need lunch. The drinks was very good but would have liked to of been treated as an equal by having proper glass and not flimsy cheap plastic cups. Swimming pool was great, had lots of relaxing hours around the pool, didn't use indoor pool so can't comment on that. The location is not for the faint hearted due to the hotel being situationed on a large Hill, this wasn't a problem for us, we could of used the free shuttle service to the beach but decided to burn off the calories from the booze. Reception staff wasnt that helpful, inaccurate information almost cost us our trip to velencia and transfer back to the airport, reception staff on the whole was unhelpful and at times rude. Final conclusion is we had a great holiday, the hotel was comfortable, think this is a 3 star hotel and definitely not a 4. We liked the slight remote location, only a 10min walk to the town and beach. Very clean hotel. Just need to attend to the food, reception staff and the plastic glasses. Thanks for a good stay.

Stayed: November 2013, travelled with friends
3  Thank Wayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier G, Gerente at Palm Beach Hotel, responded to this reviewResponded 26 November 2013

Dear "Wayne D"

Thank you for sharing your comments with us. It is nice to hear that you had a good stay here with us. We take in consideration all comments made by our valued guest’s son please note that yours will be addressed. Thank you again and we hope to see you here again on your next holiday.

Yours sincerely
Javier García
HOTEL MANAGER

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Reviewed 10 November 2013 via mobile

Brilliant hotel.very clean.friendly staff.in the resturant food was good im a fussy eater and always found something to eat.we were all inclusive and nothing was a problem for the staff.even had bottles of water at the bar u could take to your room which had a fridge in it.there no tea or coffee in the rooms so take a travel kettle and tea bags if u like a cuppa in the morning.can not fault this hotel even my 14 year old daughter liked it here.will be goin back here again

Stayed: October 2013, travelled with family
Thank ali050573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier G, Gerente at Palm Beach Hotel, responded to this reviewResponded 26 November 2013

Dear "ali050573"

Thank you very much for sharing your thoughts with us. We are very pleased to hear that you had a brilliant time and we look very much forward to see you and your family here again with us on your next holiday.

Yours sincerely
Javier García

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Reviewed 4 November 2013

Stayed at hotel palm beach beginning of July full board on a late deal went through jet 2 which i can't fault there was myself partner and 12 yr old son.On arrival which was after 10 pm we asked if there was any where we could get anything to eat we were told to go back after 10.30 pm where we were led into the dining area for cold meats and bread. The location of palm beach is up a rather high hill its walking distance down but always used a taxi back up far too hot and exhausting to walk. The hotel its self was very busy and the pool area is not big enough for all its guests no where near enough beds neither is the bar area around the pool for entertainment. There is a large bar inside although the entertainment was always outside so you couldn't see it. This hotel would be ideal if you had younger children and wanted to be away from the hustle and bustle. The tickets to aqualandia terra mitica and the dolphin park definatly make up for what the hotel is lacking. There is free transport tickets avaiiable from reception but we used taxis so cannot comment on there reliability etc. As we were full board we did eat at the hotel but mainly breakfast the food was ok and always something you could pick we ate out a lot but that was mainly due to the fact were not the type of people who like to be in the same place too long and to be honest there is that many bars and restaurants in benidorm

Room Tip: 10 floors all look over pool area we were on 6th and could still hear entertainment you have to wait...
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  • Stayed: July 2013, travelled with family
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Thank kellycumbria01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier G, Gerente at Palm Beach Hotel, responded to this reviewResponded 27 November 2013

Dear " kellycumbria01 "

Thank you for sharing your thoughts with us. We imagine that your stay with us was at the beginning of the summer as the entertainment was changed to be held inside. We are pleased to hear that you had a nice stay and enjoyed what the Hotel and Benidorm in itself has to offer.

Yours sincerely
Javier García
HOTEL MANAGER

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Reviewed 1 November 2013

we stayed at the hotel about 5 years ago forgot about cardiac hill on the approaches to. service was good the food, staff was good, rooms were a little tired as are the lifts but for a weeks holiday was fine

  • Stayed: October 2013, travelled as a couple
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1  Thank kenny2165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier G, Gerente at Palm Beach Hotel, responded to this reviewResponded 26 November 2013

Dear "kenny2165"

Thank you for coming back and try our hotel again after 5 years. We hope you enjoyed your holiday and wee look forward to see you again, hope in less than 5 years.

Yours sincerely
Javier García
HOTEL MANAGER

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Reviewed 31 October 2013

Wow what a holiday we had.it was my partners and daughters first time abroad and what a fantastic welcome you gave us.the staff were wonderful and very helpful. Our daughter who was only 7 at the time was made very welcome by many staff .room was lovely clean too.food great verity and always hot. Drinks as often as you like. And ice creams loved. Bus shuttle fab.you thought of everything. Thankyou for making our holiday the best. Even tqo family friends and their families have booked next year to stay. Sorry feedback is late due to my partner being in hospital.
A corbett

  • Stayed: August 2013
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2  Thank Chardom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier G, Gerente at Palm Beach Hotel, responded to this reviewResponded 26 November 2013

Dear "Chardom"

Thank you very much for sharing your opinion of your stay here with us. We are very pleased to hear that you had a fabulous stay and that you all booked up for next year already. Hope your partner is better now and anything you need, please do not hesitate to contact us.

Yours sincerely
Javier García
HOTEL MANAGER

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Reviewed 30 October 2013

Stayed here for a long bank holiday weekend. All of the staff are really friendly and helpful. The hotel is supposed ot be four star, but more 2/3 star. Our room could only be described as small and dreary, along a very tight coridor. The lifts are tiny which was difficult as we were on the 8th floor and sometimes had to wait quite a while for the lift. The hotel is on a steep hill and walking to and from the hotel was difficult. Food was bland and I could not have eaten here for more than a weekend. Having said all of that, it is very well priced and has a shuttle bus to bring you to and from the beach free of charge.

Room Tip: Stay on a lower floor so you dont have to use the lift.
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  • Stayed: October 2013, travelled as a couple
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Thank lbfDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier G, Gerente at Palm Beach Hotel, responded to this reviewResponded 26 November 2013

Dear " lbfDublin"

Thank you for sharing your personal opinion with us. Good that you noticed the free shuttle we have to the beach that can be used by all our guests. We will give your compliments to the staff and we take in consideration all your comments.

Yours sincerely
Javier García
HOTEL MANAGER

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palm Beach Hotel

Address: Calle Oslo No 2, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Benidorm
#43 Luxury Hotel in Benidorm
Price Range: £46 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palm Beach Hotel 4*
Number of rooms: 299
Official Description (provided by the hotel):
Palm Beach is a four star hotel in Benidorm, designed exclusively for the relaxation and enjoyment of all Guests. The Palm Beach Hotel is located in a quiet residential area of Benidorm surrounded by tropical gardens, about 700m from the Levante Beach, accessible by foot or with our complimentary local shuttle service. Offering a wide range of facilities and comforts: outdoor and indoor pool, garden, free parking, restaurant offering Mediterranean food, playground, multi sports court, and our discotheque El Temple. ... more   less 
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Also Known As:
Palm Beach Hotel Benidorm
Palm Beach Benidorm

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