Just returned from Palm Beach on 2 August. This is an excellent 4 star plus hotel with the little touches included which make all the difference (including champagne at breakfast which I took advantage of most mornings!) The staff work extremely hard and are friendly and work very well under constant pressure from us tourists. Saleem and Daniel in the restaurant are really really nice genuine warm people, and made such a fuss of our five year old daughter Alex who absolutely relished the attention. She loved it and we looked forward to heading into the restaurant 3 times a day every day, it was a pleasure. Saleem and Daniel alone are a credit to the hotel and work incredibly hard and long hours. They were always extremely busy but always made time for us and our daughter. The tables were completely re-laid after every family who sat at them, including lots of cutlery and both water and wine glasses which was a job in itself going on the high numbers they consistently have to cater for. In fact all of the staff in the erestaurant were friendly, especially if you made the effort to be nice to them. We were full board and could not fault the service in the restaurant and the food. We specifically looked out for the variety of food as we had read before going that the food was "boring". This is a complete nonsense. The food was varied, hot, tasty and do not let anyone tell you otherwise. The only food we could think of that wasnot offered was lobster! and how often are you offered that any where any way. The seafood was excellent, we ate fresh giant prawns twice, all varieties of fish and every type of meat you could think of. Large fluffy bath sheets are provided upon request from reception for a 5 euro deposit each towel (we even were given new ones once straight out of the packaging!) and you exchange them every evening at reception and receive fresh ones to use for either the pool or at the beach. Your money is refunded for them when you hand in your receipt at the end of the holiday. We were there for 10 nights and the white towels in the room were changed every day. The sheets on the bed were changed twice during the stay. Reception staff very friendly and could not do enough for you. Tickets for the separate buses for the beach or into the Old Town were available from receiption without problem and the info on times and where to catch them was provided. Only drawback I can possibly think of is that is is a hotel that caters for all nationalities (which I prefer to your Thomson exclusive where it is all british people - you may as well be in Blackpool with the sun shining) - therefore loads of locals who are quite brash, loud and tend to take over, but hey - you are in Spain, you really should expect this - you are a visitor in their country. If you don't like it, then don't go to Spain!. Overall could not fault this hotel, it caters for everyone and provides all things in a fashion (even a kids club where the spanish lady who ran it was an extremely kind and gentle person - although the security is not like it is in England - you have to be responsible for your own child, which you should be any way!) Would we go back again? If we had the opportunity, try and stop us! Well done Palm Beach Hotel our family personally loved you/it all!
- Official Description (provided by the hotel):
- Palm Beach is a four star hotel in Benidorm, designed exclusively for the relaxation and enjoyment of all Guests. The Palm Beach Hotel is located in a quiet residential area of Benidorm surrounded by tropical gardens, about 700m from the Levante Beach, accessible by foot or with our complimentary local shuttle service. Offering a wide range of facilities and comforts: outdoor and indoor pool, garden, free parking, restaurant offering Mediterranean food, playground, multi sports court, and our discotheque El Temple. ... more less
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- Also Known As:
- Palm Beach Hotel Benidorm
- Palm Beach Benidorm