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“Colette from coventry”

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Hotel Ambassador Playa I & II
Ranked #28 of 192 Hotels in Benidorm
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Colette from coventry”
Reviewed 23 August 2014 via mobile

Just returned home after a great time in benidorm, stayed in ambassador playa1, very clean and friendly. Only problem I found was 2 very large pools and no life guards present, I will be returning next year without a doubt, also a must see show at the red lion sports bar is Gareth Fulton hypnotist show, AMAZING

Stayed August 2014
Helpful?
1 Thank Colette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,770 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,084)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Swansea
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 August 2014

our first trip to benidorm, long awaited and we were not dissapointed :) stayed in the ambassador 1 and were were very pleased. lovely helpful staff on arrival, restaraunt was a self help, hot, cold or chefs daily special, all of which were beautifully presented and plenty of it! felt like a child in a sweet shop!, didnt know what to try first :). hotel and bedrooms very clean with great air conditioning which we needed :) and all staff so helpful, even when i lost my glasses and had to find local police to report them, no trouble at all. brilliant entertainment in hotel even though there was plenty as well all around .only blip i would say is the wi fi not too good, mainly downstairs, not in rooms, but after a few sangrias not that bothered anyway :)) we would thoroughly recommend this hotel and will definately be back!! :)

Room Tip: as before, free wifi but unreliable in bedrooms
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank di-swansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 August 2014

Having visited Benidorm several times and stayed in many hotels over the years on stag do`s and birthday do`s, this was my 1st as a family and found it to be the best to date.
The hotel entertainment during the day with Ian was excellent and lots of poolside fun from aqua aerobics to waterpolo. His enthusiasm with all ages on varied games was extremely refreshing and fun.
Night time entertainment with Toni was fantastic with lots of tribute acts to suits all ages.
The entire Hotel was exceptionally clean and tidy from the restaurant to the room to the reception and pool area.
Food was excellent on full board and had lots of variety to high standards.
Drink prices were cheap and all staff were very friendly and helpfull
The room was cleaned everyday and the air con was brilliant. The bathroom was large and modern.
On the downside at Playa 1 i found the bedroom to be a little dated and the beds were adequate. Couples will find it extremely suitable but with children it can be a little cramped and lacking in privacy. The wardrobe per room is large enough for 2 adults and a child but any more lack drawers and space. The rooms in Playa 2 are larger and more modern and maybe a better option for bigger families.
On the whole i would recommend the hotel as the best i`ve stayed at in Benidorm and will definitely return next year.

Room Tip: Poolside rooms have the best views and more sunshine from midday
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Martin A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 August 2014

travelled with thomsons on a package holiday..who were great..hotel fab..could not fault it..brilliant that they now have a pool man sorting sunbeds out..every hotel should have this..it makes such a difference..food was great..room great..cleaned daily..cannot fault this hotel..will def return.

Room Tip: pool view a must
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank isobella321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Netherton, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2014

Booked Ambassador I at the last minute for my boyfriend and I who are in our early twenties. Arrived at midday with about 50 other people waiting to check in so was not surprised that our room was not ready. It did not bother us as we had a drink in the Explorer's bar, lunch at the hotel started at 1 and we had a walk around trying to find our bearings. We got into our room at 3pm. It was an average sized room but it's big enough for two people. We was in room 640 right by the lift so the highest floor. Had a lovely pool view and got sun pretty much all day. There wasn't any noise at night from the bars across the road, the noisiest thing was our own air con which was basic and didn't do much. We paid to have a safe and a TV remote but you do get most of it back at the end. Maids work very hard and our room was cleaned everyday with fresh towels and bed sheets. Thomson reps Sid and Laura very helpful and we booked all our trips with them. Highly recommend Aqualandia, Mumdomar, Benidorm Palace and the Algar Waterfalls (its beautiful there). Location is great your right in the centre of everything. Beach is literally two streets away, only downside is that it's rocky so be careful when your walking out/swimming. Hotel is very busy as its joined with Ambassador II. There are definitely not enough sun beds for both hotels but sometimes we managed to get two beds after 2pm which wasn't too bad. Entertainment in the day and at night which was good but sometimes it was so bad that it was funny. Room Key card gets you a discount at Morgan Tavern (great place), The Western Saloon and two others but we had to get a new card about 5 times because it kept breaking meaning we didn't really get much use out of it for discounts. Discount for spa - PLEASE USE IT. Amazing place we was in there for about 2 and half hours! Meal times was always busy but the staff were always good at finding you a table. Food was OK but very very repetitive. That being said we never went hungry and the chocolate machine was the best! Bar staff outside are friendly and happy hour is between 8pm - 9pm which was great!

Overall this is a very friendly hotel with hard working staff in a great location with everything in walking distance. Little things like the food being repetitive let it down which is why I didn't give it 5 stars but I really enjoyed my holiday :)

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Nastasha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stoke on trent
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 21 August 2014 via mobile

Just got bk from ambassador hotel rooms not ready so went for dinner first went to check with the maid to see if they ad finished room couldn't belive we ad same room as last year room 129 not good pool view asked to change room which was told come bk tom they offer do one on 3rd floor not very good view and one on 6th floor which was great view but to high for me so waited 2 days for room on 3rd floor good view the reception staff were very helpful safety deposit were 1 euro for 10 days u get 15 bk keep your receipts also 20 euro for TV control which you get bk tv ad bbc plus itv few other channels so ok hair dryer good as long as you keep it pressed on air con good rooms cleanned towels changed daily pool area cleaned each morning before opening people queuing before and running to get a sunbed there are pool staff keeping areas clean and will try and get u a bed they will also take towels off if not being used restaurant busy but Antonio would get you one food lovely plenty of choice sometimes not as hot as I like it but there is a microwave if you need it x
entertainment on in the day also good shows at night x hotel in the heart of all pubs some good tribute acts on also comedians we also walked into the old town which is at the other end of the beach it was very busy as it's Spanish holidays in august very nice found some  quaint bars there went with another couple ad brill time x

Stayed August 2014, travelled with friends
Helpful?
1 Thank roxyStokeOnTrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 August 2014

i have just came back from here this was my 2nd time visiting we were there last year and we travelled with Thomsons again. I would just like to agree with the comments Stephen S and his family said we were there when this family were there and i agrree with everything he says also the comments Jen186220 said there have been lots of improvements like the entertainment the decor in the restaurant and the guy taking the towels off the beds all positive stuff, the only problem i had was the staff in the restaurant the head waiter was rude unhelpful and to re-iterate what everyone else said wasnt interested in the english customers but couldnt do enough for the spanish last year when Pascale was in charge it was much better atmosphere in the restaurant and he couldnt do enough for you and he used to go around making sure the kids were enjoying the food i found some of the staff were not as friendly and jolly as they were last year and i can only assume its down to the new head waiter.
next year i will be trying a new hotel i was also disappointed that Thomsons and the hotel didnt recgnise us as returning guests.
please bring back Pascale and Danny.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank thegreenfamily2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ambassador Playa I & II

Property: Hotel Ambassador Playa I & II
Address: C/ Gerona, 39-41, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Benidorm
#14 On the Beach Hotel in Benidorm
#21 Romantic Hotel in Benidorm
#27 Family Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ambassador Playa I & II 3*
Number of rooms: 398
Reservation Options:
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Also Known As:
Hotel Ambassador Playa i And Ii
Ambassador Hotel Benidorm
Ambassador Benidorm Hotel
Hotel Ambassador Benidorm
Ambassador Playa Benidorm
Ambassador Playa Hotel Benidorm

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