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Reviewed 26 June 2018

Recently returned from two weeks at Playa 1. Before arriving the hotel have been outstanding. I requested a low room and early check in and both were accommodated. Hotel is central to the strip so very lively at night. Rooms are clean and all you need - very comfy beds! Pool area is quite small and there is a mad rush to the sunbeds so make sure you are waiting by 8:30am to grab one (Note if you are not on them between 10am - 1pm they will remove your towels!). Very close to the beach, max 5 minute walk. Plenty of shops around with the indoor market a few minutes away.
The food - OUTSTANDING. I have honestly never eaten in a nicer buffet restaurant. From fresh fish, to kebabs, to joints of beef, chips, pizza, pies, stews etc. The food really is incredible.
All the staff are very friendly and always happy to help.
I would a million times recommend this hotel to anybody that wants to visit. Will definitely return again.

Room Tip: Request pool view room. Can watch the entertainment from the balcony!
  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank Sarah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

yet another brilliant holiday at the ambassador this hotel never ceases to amaze me all the staff are so friendly and nothing is too much trouble a special thank you to Antonio (the restaurant manager ) who does a brilliant job this holiday was slightly different as we were travelling with a 10 month old baby on arrival we got seated in the dining room when Antonio came over and asked us to move to another table we looked at him and asked why he said it is too cold there for the baby as this is where the air con was how thoughtful of him and he also takes time out to speak to my autistic son .....even though he doesn't get much back from him its little touches like this that means so much all the staff in the hotel work so hard and this reflects on the cleanliness of the hotel it is spotless also have to say it looks like they got rid of the large groups of stag and hen partys which in past years have spoiled it for everyone well done ambassador keep up the good work and see you in october

  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
3  Thank andrea w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018

the hotel is central to everything you need,very clean, the staff very good,the food was good, air bit cold in dinning room,it is in walking distance to verything including the
beach and the bus route.

Room Tip: limited pool view
  • Stayed: June 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank hazeljones1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

Been to this hotel 10 years
last time due to the noise of the drunks banging doors arguing. Shouting throwing takeaways down the corridor 3,4,5,6 am not on...so if you want early calls this is the place for you...

Stayed: June 2018, travelled with family
1  Thank robcmoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMG-Benidorm, Director de Relaciones con Clientes at Hotel Ambassador Playa I & II, responded to this reviewResponded 25 June 2018

Dear robcmoor,
Thank you for your thoughts on your recent stay. We are sorry to hear that for the first time the that you were dissappointed with your stay due to fellow guests in the Hotel. We do have security guards and a 24 hr reception service it is a shame that you did not ring down from your bedroom when these incidents happened allowing the Hotel staff to resolve the issue.To have been a loyal customer during the past 10 years its is apparent that you always have enjoyed your holiday at the Hotel Ambassador and amenities we offer. Although you say that you won't be returning , we apologise that on this occasion you have experienced this behaviour and would appreciate to be given the opportunity of restoring your faith in the company.

Kind regards
Hotel Manageress

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

This has to be the best hotel I ever stayed in. Staff so friendly and helpful rooms are spotless and cleaned everyday. Food was gorgeous and plenty of it. Right in the heart of Benidorm within easy walking distance of everything. Entertainment every night and waiter service. Cannot recommend it enough

Stayed: July 2017, travelled as a couple
3  Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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