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“2nd trip to this hotel”
Review of Hotel Avenida

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Hotel Avenida
Ranked #72 of 192 Hotels in Benidorm
Newcastle, United Kingdom
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“2nd trip to this hotel”
Reviewed 9 March 2014

This hotel is well situated near to the old town and sea front, we were in rom 216 which was very comfortable and clean, the food was great with a good selection and was well cooked. we were half board and the cost of drinks were in line with the seafront bars, however most people were fully inclusive. This was our second visit both times in March, however this time their was a lot more over 60s I know its winter and that's where they go but in 2012 there was more of a mixture of ages.

Room Tip: if you want a view ask for a high floor as this hotel is in the shopping area
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5859johnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camila G, Director of Sales at Hotel Avenida, responded to this review, 20 March 2014
Dear 5859johns
Thank you for choosing our hotel once again for your holiday. It is very nice to hear the opinion from our repeating guests and we are pleased to hear that you enjoyed the room, cleaning and the quality and choice of the food. We hope that we will see you here again on your next holiday

Yours sincerely

Camila Granberg
Commercial Manager
Marenysol Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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744 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (253)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Leeds, United Kingdom
Level 6 Contributor
231 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 8 March 2014 via mobile

We arrived on 28 Feb for a 7 night Jet 2 holiday flying from Leeds. The transfer coach drops you off at the Hotel Madeira, this is as close as the coach can get- you have to walk the last 300 metres with your cases- OK if you have wheeled cases. Check in was quick and easy, our room was number 403 which faced the Main Street and had a huge balcony. You need to ask for a balcony room when you check in. We were on full board so every meal was covered, the choices of starters, main courses and deserts are bewildering and very good. The quality of the food seemed good to us and we also got free wine and water with lunch and dinner as part of our package, there is even sparkling wine at breakfast so you can make a Buck's Fizz - we had one every morning. The staff are really good and friendly and nothing seems to be too much trouble for them, I'm a picky eater but found delicious food at every meal. One thing which is not advertised is the free wifi which is everywhere in the hotel including your room, this is fast and joining is easy once you ask for a password at reception, which they print off for you. All in all a really good stay in Benidorm and Jet 2 were there usual efficient and friendly service.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Bozzybear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camila G, Director of Sales at Hotel Avenida, responded to this review, 20 March 2014
Dear Bozzybear
Thank you for sharing your review with us and all readers of trip Advisor. We are very pleased to hear that you enjoyed your stay and all the facilities and services that Hotel Avenida offers. It is also good for us to know that you found our food delicious and we will forward this to the chef who will be very pleased. We hope that we will see you here again on your next holiday.

Yours sincerely
Camila Granberg
Comercial Manager
Marenysol Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, England, United Kingdom
Level 3 Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 March 2014

We stayed at the hotel for a long weekend at start of March 2014. The hotel is ideally located in the centre of Benidorm near the old town. The bar area is well furbished with plenty of seating. We were on the all inclusive option, and although we didn't try any of the food, we made plenty of use of the drinks options. The drinks were what you would expect of the all inclusive option with Estrella Damm as the beer which was really nice, and local wines. We also had the daily cocktail which clearly had a large measure of alcohol (which isn't a problem!!). The rooms were very comfortable with a huge balcony area which I can see being very enjoyable to utilise when the weather is hot.
I would say the only downside to the experience was the Spanish OAPs staying in the hotel who thought it was acceptable to talk, or more accurately shout a conversation to each other from 1 foot away for 30 minutes at midnight. I took no action to ask the hotel to stop them, so I can't complain too much!?
All in all we were very impressed with the hotel and will definitely stay there again.

Room Tip: We requested a high floor room and were on the 4th floor of 5. We didn't hear much noise from a...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camila G, Director of Sales at Hotel Avenida, responded to this review, 20 March 2014
Dear Rossie P
Thank you for sharing your opinion with us. We are pleased to hear that you enjoyed your stay and for your information we can tell that the all inclusive will be with first brands only from next winter (1/1/14) as an improvement and change of marketing in the Hotel. Please note that we are here for you 24h so any disturbance, just tell us and we take care of this. We hope to see you here again soon.
Yours sincerely
Camila Granberg
Comercial manager
Marenysol Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 February 2014

With the weather in the UK in February as it was. Benidorm in the Sun!! Avenida Hotel in the old town was a very good choice. Its right in the Middle of the shopping centre and 3 mins from the sea front. Rooms clean, Basic. Better off trying for a top floor as you are in an area that's full of life in the day not to bad at night except for street cleaners, ask for room that face towards the sea!! They get the Sun. Food well cooked limited choice, Food good. Pool heated mean heated !!! like a bath its on the roof. Will stay again good value for money. Staff very helpful service excellent. WIFI Means just that realy good reception in the rooms. It a bit complicated to log on. once log on!!!!!!!!! If you have a transfer by Bus. it drops you off 500 mtr from the Hotel as its in the Pedestrian

Room Tip: Asked for a room on the top floor facing the Sea. They get the Sun and you can see the sea bonus!! I...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank peter s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camila G, Director of Sales at Hotel Avenida, responded to this review, 20 March 2014
Dear Peter S
Thank you for sharing your opinion with us. We are pleased to hear that you enjoyed your stay and we look forward to see you here again. Any issue to log on to the Wifi next time, just tell reception and they do it for you. Have a nice summer and hope to see you soon.
Yours sincerely

Camila Granberg
Commercial manager
Marenysol Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotherham, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 February 2014 via mobile

we arrived saturday morning with thomas cook , the rep fell asleep on coach and he did wake up he wasn't much help. The hotel gave us and my parents the smallest darkest rooms in the hotel but after complaining got a top floor sea view room that we had asked for at the time of booking. The hotel is not owned by ona sol hotels now it was sold to a German company which was not told to us, other people had told us staying here. The is good but the entertainment is rubbish.

Stayed February 2014, travelled with family
Helpful?
Thank cranky69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camila G, Director of Sales at Hotel Avenida, responded to this review, 20 March 2014
Dear Cranky 69

Thank you for sharing your opinion with us. We must say that you are a bit mislead about the ownership and I will try to explain it to you here. OnaSol was 2 companies, Ona Sol and Mareny Sol, both commercialized under the name of Ona Sol and owned by 2 associates, both Spanish. They have now separated and one has taken Ona Sol and the other one has taken Mareny Sol (hotel and apartments Avenida belongs now to Mareny Sol) There is no German owner at all. I hope this has clarified everything for you and anything else you need from us please do not hesitate to contact us again.
Yours sincerely

Camila Granberg
Commercial manager
Mareny Sol Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 February 2014

A very tidy hotel from the roof terrace to the dinning room. On arrival we were made to feel very welcome and only took a few moments to get checked in. The food at every meal time was both hot and tasty and the staff very helpful with everything you asked for. Will visit again next time we are in Benidorm. Many thanks to all the staff.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
1 Thank NORMANOLIVER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camila G, Director of Sales at Hotel Avenida, responded to this review, 20 March 2014
Dear Normanoliver

Thank you for sending in your rewiev.
We are pleased to hear that you enjoyed your stay fully and we will give your compliments to the staff, they will be very happy. We look forward to see you here again on your next holiday.
Yours sincerely

Camila Granberg
Commercial Manager
Mareny Sol Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
2 reviews
Reviewed 16 February 2014

Have just got back from the Avenida hotel stayed 24/01/2014 to the 14/02/2014 was disappointed with the food yes there is a choice but not up to a 4star standard,rooms are basic if you get an inside room it is depressing, ones that have a balcony are better but they are small balcony not much room or storage for clothes, cleaning of the room was basic and some days it was not cleaned till after 2 o'clock, we like to have an hours sleep in the afternoon so a few days the room was left.the bar it's self is not big enough for all the guest with only a small dancing area the some of the sitting is low and uncomfortable. If you go all inclusive watch out for being charge for coffees and bottle mixers to have with your drink, good location for beach and the old town.

Room Tip: Make sure you get a balcony.
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simonsking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camila G, Director of Sales at Hotel Avenida, responded to this review, 21 March 2014
Dear Simonsking

Thank you for taking your time to send in your opinión. Please note that all our rooms are cleaned before 15.00h and if you wish your room to be cleaned early every day you just need to tell recepcion so we would have been aware of this and then the girls would have started with your room and it would have been done before 10.00 every day. Be sure we take in cosideration all your comments and thank you again for sharing this with us.

Best regards
Camila Granberg
Commercial manager
Mareny sol Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Avenida

Property: Hotel Avenida
Address: Calle Gambo 2 | C Gambo 2, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#33 Luxury Hotel in Benidorm
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Avenida 4*
Number of rooms: 156
Official Description (provided by the hotel):
Hotel Avenida The Avenida Hotel is located in the most central area of Benidorm and only 75m from the golden sands of the Levante beach. This modern designed Hotel offers you a great variety of choice in its buffet styled restaurant. On the roof top you will find the outdoor swimming pool, heated in winter, the Jacuzzi, gym, sauna (payable locally) and a snack bar open during the summer. Enjoy our entertainment team in the day and night activities prepared for all ages normally carried out in the big bar located to the restaurant. Rooms fully equipped. ... more   less 
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Also Known As:
Hotel Avenida Benidorm

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