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“excellent not a bad word against this hotel”

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Hotel Magic Villa de Benidorm
Ranked #50 of 191 Hotels in Benidorm
Certificate of Excellence
wales
1 review
“excellent not a bad word against this hotel”
Reviewed 29 October 2010

bar staff were brillant (Carlos especially) food excellent I read the reviews before i left for this hotel and was a bit apprehensive but when I arrived was pleasantly surprised. The food was brill and the location was fab I would reccomend this hotel. The evening entertainment was fab which is unusal in an all inclusive hotel but eddie was very enteraining. Only a short and I mean short walk to the beach. lots to do all day long.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank janeacblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorva, Guest Relations Manager at Hotel Magic Villa de Benidorm, responded to this review, 21 November 2010
Thank you for your recent review. We appreciate you taking the time to write your comments and we are pleased that you enjoyed your stay at the Magic Villa Benidorm.
We hope to see you again soon.
Regards
The Management Magic Villa Benidorm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,093 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (254)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reigate
1 review
Reviewed 29 October 2010

Hotel itself was good - food excellent, bar staff brilliant and location good. We paid extra for a pool view room but didn't get a terrace. There are only 5 terraces available and they weren't even used by their occupants. We had noisy neighbours from "up north" and the bar area was full of noisy northerners and Irish all using bad language. Half way through our week we had an influx of spanish pensioners who shouted and yelled to each other, in the passage outside our rooms, early mornings, afternoons and evenings. We have been to this hotel quite a few times now and it has definitely got worse. The entertainment was mostly a resident singer, although we had a juggler and magician a couple of evenings, who were very good. The music was far too loud. I would not recommend this hotel to pensioners or anyone who needs their sleep!!

  • Stayed October 2010, travelled as a couple
    • Value
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Helpful?
Thank BCNReigate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directorvb, Director de Relaciones con Clientes at Hotel Magic Villa de Benidorm, responded to this review, 7 April 2011
Thank you for your recent review, and we are pleased that you enjoyed your stay at the Magic Villa Benidorm and my apologies for the problems with the other hotel guest.
We appreciate your comments and welcome all customer feedback in our continuous efforts to improve our service to our guests.
Regards
The Management Magic Villa Benidorm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 22 October 2010

we booked to go in the magic monika but at last min was transfered to the villa benidorm, reason given monika was closed at the time we didn't see this a problem as we thought magic hotels was great for families, how wrong could i have been, the pool did not get much sun through the day so it was very cold thank god we had the beach and sunshine, our room was over looking the main drag above the morgan taven bar [night club] along with many others so the music was banging along with drunks out side all night so we had little sleep. At night we could not take the children [aged 2 3 x 4 in the bar because of group parties getting geared up for the night ahead. this would have been a great hotel if i'd have been on a girls holiday but i can't beleive low cost holidays transfered us there with 3 young children. THIS IS NOT A HOTEL FOR FAMILYS WITH VERY YOUNG CHILDREN

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suewilliams44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directorvb, Director de Relaciones con Clientes at Hotel Magic Villa de Benidorm, responded to this review, 7 April 2011
Thank you for your review, we appreciate you taking the time to write your comments, guest satisfaction is important for us and for this we have contracted a professional company Geshotel, leaders in their field to carry out quality surveys during our guests stay and all our establishments have ISO certificates and our in house quality systems QIO. Your comments are important to us and we welcome all customer feedback in our continuous efforts to improve our service to our clients.
Once again we would like to thank the Trip Advisor member for taking the
time to input this review, and we appreciate your comments as we continue
to strive towards providing a quality service for all our clients and value
all the opinions received from our clients to help us achieve this goal.

The Management Magic Villa Benidorm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
1 review
Reviewed 18 October 2010

booked week before we went other reviews were pretty good so was happy, when we got there 1st impressions were OH NO outside, but it was short lived the hotel was great everything we needed central to beach, nightlife shops. the food was fantastic staff very nice entertainment during day was good, didnt stay in for entertainment in evening but every night there was something on. morgans was great next door to hotel and short walk down road lots of comedians, shows etc club benidorm a must. the whole family booking to go next year four of us went this time but no we will all enjoy it as a family. also went to guildalest with green tours free trip it was a blanket tour so u had to sit through a talk it was ok only half hour with wine tasting it was free trip so you didnt mind it was bit wet but a lovely trip.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarahhatton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directorvb, Director de Relaciones con Clientes at Hotel Magic Villa de Benidorm, responded to this review, 7 April 2011
Thank you for your recent review, and we are pleased that you enjoyed your stay at the Magic Villa Benidorm.
We appreciate your comments and welcome all customer feedback in our continuous efforts to improve our service to our guests.
Regards
The Management Magic Villa Benidorm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alva, United Kingdom
1 review
Reviewed 17 October 2010

There was only one flaw to this hotel, in our room occassionally you could smell sewage coming from the bathroom, however the rooms were spacious and extremely tidy.
The location of the hotel is amazing - not even a 5 min walk from the beach, plenty of shops around it and all the pubs and clubs are within walking distance.
The dining area is great, the food was brilliant, with a different choice every day at lunch and dinner times.
The staff were easily approachable and friendly, especially the bar man, Carlos! He was always chatty and smiling and seemed to talk to everyone but also do his job at the same time, everyone in my party seemed to like him and i think he should get great credability.
My party consisted of 3 teenagers, 4 middle-aged and 3 60+ ... we all enjoyed ourselves and there was something for everyone. The day activities we brilliant however entertainment at night not so good in the hotel. I recommend this hotel to anyone of any age. :D

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaurenS18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directorvb, Director de Relaciones con Clientes at Hotel Magic Villa de Benidorm, responded to this review, 7 April 2011
Thank you for your recent review, and we are pleased that you enjoyed your stay at the Magic Villa Benidorm.
We appreciate your comments and welcome all customer feedback in our continuous efforts to improve our service to our guests.
Regards
The Management Magic Villa Benidorm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
derby
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 October 2010

just back from the magic villa...went for wifes birthday ...second time we've been to this hotel ....food is really good ...salad bar is brill fresh prawns crab sticks etc etc ....went to see tribute bands (the black eyed pea's abba queen etc) at morgans next door reallly good enjoyed every min of our stay ...guests in hotel no probs no drunken louts in hotel ...only one down side about hotel the entertainment was not very good but hey we were in benidorm everything on doorstep of magic villa ...last thing ask for a pool room..rooms on front of hotel very noisy but had great time thanks to all staff at magic villa

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geordiesRus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directorvb, Director de Relaciones con Clientes at Hotel Magic Villa de Benidorm, responded to this review, 7 April 2011
Thank you for your recent review, and we are pleased that you enjoyed your stay at the Magic Villa Benidorm.
We appreciate your comments and welcome all customer feedback in our continuous efforts to improve our service to our guests.
Regards
The Management Magic Villa Benidorm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
Reviewed 9 October 2010

all i can say is this hotel did not cater for the british it was mostley spanish residents
who was ignorant, food mostley for spanish, drinks all-inclusive you was allowed 1 drink per card fair enough i asked for a cocktail and was charged for one short as it counted as two drinks!!!! spanish could have as much as they wanted when they wanted, asked for water they gave you a plastic glass full gave spanish large cool bottles to take round to the pool, on one occasion i think it was thomas cook reps was round inspecting this hotel all staff rushing round cleaning windows etc,and low and behold that night in the restaurant we was greeted with free cocktail!!!! staff could not be more helpful, day after retuned to normal, electric went off one night on all the top floor, yes you've guesed it where all the british where put, staff shrugged their shoulders nothing they could do it was absolutely stiffling, it came back on 11.00 the day after, end of nightmare paid twenty euros to keep room on, staff took cards off us so we could not use any facilty, each time we needed to go to our room we had to queue at reception to get a card to get in, would not go back here if it was free!!!!!!!!!!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alifordham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directorvb, Director de Relaciones con Clientes at Hotel Magic Villa de Benidorm, responded to this review, 7 April 2011
Thank you for your review, we appreciate you taking the time to write your comments, guest satisfaction is important for us and for this we have contracted a professional company Geshotel, leaders in their field to carry out quality surveys during our guests stay and all our establishments have ISO certificates and our in house quality systems QIO. Your comments are important to us and we welcome all customer feedback in our continuous efforts to improve our service to our clients.
Once again we would like to thank the Trip Advisor member for taking the
time to input this review, and we appreciate your comments as we continue
to strive towards providing a quality service for all our clients and value
all the opinions received from our clients to help us achieve this goal.

The Management Magic Villa Benidorm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Magic Villa de Benidorm

Property: Hotel Magic Villa de Benidorm
Address: Calle Gerona 44, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Benidorm
#31 Family Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Magic Villa de Benidorm 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Villa De Benidorm
Hotel Magic De Benidorm
Magic Benidorm
Magic Villa De Benidorm
Magic Villa Benidorm

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