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“Safe relaxing and friendly”
Review of Servigroup Venus

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Servigroup Venus
Ranked #8 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed 25 November 2013

It was the first time at the hotel, i found it very friendly good value in the bar and the entertainment was good. The location was excellent for my needs it enabled me to go out at night and come back on my own feeling quiet safe. My friend and l have booked again in June.

Room Tip: rooms overlooking the pool south side
  • Stayed: November 2013, travelled solo
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5  Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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992 - 998 of 1,762 reviews

Reviewed 23 November 2013

Lovely hotel in a good location. Would certainly stay there again but book this myself the next time. The holiday was booked through Solitair and I was under the Impression I would meet a group of individuals travelling alone but was disappointed to find only two others there, as a result I would not use this company again.

Room Tip: Rooms overlooking the pool are best
  • Stayed: October 2013, travelled solo
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4  Thank GranJan537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

Stayed at the Hotel Servigroup Venus in Benidorm for a 3 night girlie weekend break on a half board basis. Fantastic hotel, great location – near enough to all the entertainment, restaurants, bars and the beach but far enough away for it not to be too noisy at night. Just across from the Sunday market and only a 10 minute walk down to the beach.

Lovely modern hotel, nice large pool, lovely clean spacious bedrooms and large open public areas. Large downstairs restaurant with plenty of choice and the food was excellent with some food choices cooked to order i.e. eggs at breakfast, omelettes etc.

Staff very friendly and a wide range of people staying at the hotel from families with small children, to pensioners and everyone in between.

Would recommend the Venus to anyone looking for a good quality, reasonable hotel in Benidorm.

Room Tip: Ask for a pool room as it's away from any road noise
  • Stayed: May 2013, travelled with friends
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2  Thank SouthYorkshireVal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

This is our second stay at this hotel and I have to say that it was every bit as good as the first.Ok, there are changes to the restaurant furniture which is not to everyone's taste but it does not affect how good this hotel is.Food is great with plenty of choice for even the fussiest of eaters of which I am one of.Drinks are on par with the cheapest bars in the resort so in my opinion 2 pints for 2.60 euros is good value. The staff are most helpful and pleasant especially the reception and bar staff and cleaners.Ideally located for everything you need this hotel in my opinion is the best in Benidorm and I have stayed in many over the years.The only slight downside is the door into the bathroom gives very little privacy which is mentioned in other reviews, but apart from that everything is superb.
One helpful tip is when you arrive at the resort , the bus drops you on the other side of the road and the Romanian gypsy women are targeting people who are pulling their cases behind them so make sure you have a lock on every zip of your suitcases.They are very professional at this practice and have men in cars waiting nearby for a quick getaway.This is happening all over the resort so be warned.

Room Tip: Room 305 overlooking the pool is where we stayed.It has the sun for most of the day and is near the...
  • Stayed: November 2013, travelled as a couple
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5  Thank welshalanwhicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

I stayed here for 4 nights in April this year with my dad.

I wasn't sure what to expect, due to mixed opinions of friends and other family who had been to Benidorm before us.

Service- found all the staff to be friendly and helpful

Location- was in a straight line with the beach, easy to find the hotel when been out all day, the size of some of the buildings made me feel a bit anxious about how we'd remember where ours was or would find it at when go out but this wasn't an issue.

Rooms- was clean, and spotless had no issues at all. Dad and I got rooms on the same floor and next door to each other which was nice.

Food, was slightly repetitive but was very good, hot food was always hot and tasty, Never had anything that put me off.

Special Note- The travel agents that we booked with said to us this hotel is all inclusive. To us that means drinks too. We got Eat all you can breakfast, lunch and dinner. Had free hot drinks and juice at breakfast, but at any other time drinks had to be paid for and they wasn't cheap in the dining hall. We went to the bar area, where they had 2 for 1 drinks on, each day before lunch and dinner which worked out better for us. You cannot take bar drinks into the dining hall.

  • Stayed: April 2013, travelled with family
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1  Thank maxbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

Arrived at hotel 0n Friday 8th November, check in was trouble free and got a pool view as requested. Hotel is spotlessly clean in all public areas. Bedrooms are clean and tidy and our bedding was changed every day except one. Food is buffet style and there was always something that suited us. All the staff are very friendly and nothing seems too much trouble for them.

Room Tip: Pool facing rooms get the sun but are noisier at night.
  • Stayed: November 2013, travelled with friends
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1  Thank peggy p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

Just back from a short break for the Fiesta and the Venus was as good as our previous visit. I couldnt see any problems with the changes to the dining room. It was clean and modern, not at all like a cafeteria as some people have said. The choice of food is excellent and you would have to be a really fussy eater not to find something to eat. I've got to agree about the frosted bathroom door though as its a nuisance if you get up in the night and the other person is sleeping because if you put the bathroom light on it shines into the bedroom but other than that we had no complaints and will definitely be booking there again.

Room Tip: Pool view on high floor. Room 706 was at the end so a bit noisy as near lift but got the sun all da...
  • Stayed: November 2013, travelled with friends
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1  Thank Ann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Servigroup Venus

Address: Avenida Filipinas 13, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Benidorm
#8 Romantic Hotel in Benidorm
Price Range: £62 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Servigroup Venus 3.5*
Number of rooms: 366
Official Description (provided by the hotel):
Location: - The Hotel Servigroup Venus is very well located just 300 m. away from Levante Beach, and other resort facilities. Facilities and services: - There are two buildings communicated by an elegant reception with access to public rooms: restaurant, bars and lounges. - Large sun terrace and a superb freeform swimming pool for children and adults provided with sunbeds and parasols (electrolysis disinfection), summer bar and surrounded by a tropical garden. Children’s playground. - Dracma Cafe with live music and a delicious cocktail menu to enjoy. - Entertainment programme. In July and August day entertainment for children and adults, and night entertainment including live music and open air musical shows at the hotel terrace. - Gift shop. - Free wifi connection throughout the hotel, including outdoor areas. - Internet connection at reception (supplement). - Panoramic lift. - Hotel-owned covered parking spaces (supplement): 155. Rooms: - 366 fully equipped rooms: air conditioning (depends on the season) and heating, bathroom, hair dryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks. The twin rooms have 2 single beds and if the room is occupied for three people, we will add an extra bed. - The hotel also has twin rooms accessible for disabled people with 2 single beds (no balcony / no extra beds possible / advanced booking by phone or email). The bathroom is fully equipped with a shower and elements such as barriers and sink without base. Restaurant: - Restaurant with buffet service and “show cooking”. The buffet offers an exquisite and balanced Mediterranean cuisine, national and international dishes, delicious desserts, special themed menus, special celiac menu on request and options for people with allergy problems. Committed to quality: - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation and dining-room services", and the international equivalent “IQNet Quality System”. Fire and safety installations adapted to current European regulations. ... more   less 
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Also Known As:
Servigroup Venus Hotel Benidorm
Hotel Venus Benidorm
Venus Hotel Benidorm
Benidorm Hotel Venus

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