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“A great hotel”
5 of 5 bubbles Review of Servigroup Venus

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Servigroup Venus
Ranked #8 of 191 Hotels in Benidorm
Certificate of Excellence
derby
Level Contributor
95 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“A great hotel”
5 of 5 bubbles Reviewed 19 July 2014

My husband,daughter & I just returned from the Venus hotel after a weeks holiday. We have been 12 times to Benidorm & have never found the accommodation to be very good until now.We thought this hotel to be in a great area ,central to shops bars restaurants & few mins to the beach front & lovely promenade.We were given a pool view triple room not massive but had fridge ,English t.v ,fantastic shower & air con. The balcony was good size for the three of us to sit out & watch the entertainment. Rooms were kept clean & fresh towels daily.Never a problem getting a sun bed theres plenty of room round the nice good sized pool. Food was amazing you would have to be very fussy not to find something to eat ,good selection from soup , salads,roasts,fish,different potato dishes ,pasta,pizza & assortment of pasties & desserts & fruit.Breakfasts had good choice of hot & cold food.English & continental.Service was very good especially in the restaurant by keeping tables cleaned & resetting we never had to wait for a table.We would definitely use this hotel again & if you book direct with Servigroup you get free transfers to/from airport ,first free drink ,free tickets to Benidorm Palace & according to availability late check out till 3pm.Few little things but not very important would have liked tea/coffee facilities in room & the beds were very hard like sleeping on a board but we did find out near the end of our holiday that you can ask for a softer mattress.The bathroom door is frosted glass & we would have preferred a door that closed shut but it did still give you some privacy not enough of a problem to stop us staying here again.A lot of people we spoke to were returning guests so speaks for itself ,it is a pleasant hotel to stay in.

Room Tip: Ask for rooms facing the pool otherwise you get the road view & i believe these could be noisy.
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
11 Thank DerbyHolidaysue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (678)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sunderland, England, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

Returned from the Venus on 15/07/14 found the hotel to be excellent meals good great location three minutes from main square. Sun poolside all day no looking for sunbeds ample for everyone. This hotel is ideal for any one on a budget Rooms are slightly smaller but clean Maid service everyday with clean towels. Showers powerful and instant hot water all in all a great stay will be using this hotel again.

Room Tip: Poolside of the hotel gets the sun on the balcony
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
14 Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 17 July 2014 via mobile

Well just returned home from a fabulous week with the girls on my besties hen do! July 9th-16th shall definitely be going back there! Next year if not before! Food was excellent plenty to choose from all nice and fresh, staff all so very friendly and helpful, clean hotel , great pool couldn't keep out of , plenty of sunbeds and great location for all the bars! Can't wait to go back again ! Can we girls! The PC s will be back!

Stayed July 2014
Helpful?
6 Thank Wendy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

I recently stayed at the hotel venus in benidorm i found this hotel to a lot better the the three star rating it has. The staff were excellent and could not do enough for you, the pool was clean and the poolside area was kept clean and tidy and also had plenty of sunbeds and chairs around the pool, the pool side bar was very well stocked and the staff were great.the food was very well cooked and the choices were different and varied every night.The rooms were ample in size and had plenty of storage space and were kept very clean, the hotel was ideally situated for all the entertainment and was a good family hotel as well as for parties celebrating.i will be staying here again and would recommend it.

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
6 Thank Reg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

We have just returned from a week at the Venus. We emailed the month before to ask that the single room and twin rooms which we had booked could be as near together as possible on a high floor. On arrival they told us that no single rooms available so they gave our son a double room next to our room and we were on the 8th floor. Very happy with this. The rooms were slightly on the small side but were comfortable. Each room has its own fridge and there were about 8 English channels on the TV. The only complaint we had was the doors on the bathroom, they are made of frosted glasses and fit on a metal frame but do not fit into the frame so there is an inch gap down each side of the door and 3 inches top and bottom. Not very private.
The food was very good, with plenty of choice. We stayed at servigroup Castilla last october which is 4 star but the food at the Venus is much better. Also the waiting staff are much friendlier.
The pool area is very nice with plenty of sunloungers.
Take advantage of the free tickets to Benidorm Palace, you just pay 6 euros each for the return coach. We were picked up at 21.00 came back at about 00.30.
The only thing which spoiled the holiday was the arrival of a stag party on the friday afternoon who acted like idiots around the pool area. However its not just the hotel with this problem the atmosphere of the whole resort seemed to change on the friday with the influx of stag and hen parties.
We would recommend the Venus as a good place to stay in Benidorm

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
7 Thank Ruth220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 July 2014

Regular customers to this great location Hotel,great food great price everything on your doorstep book it..We were a party of 15 young and old this was our third visit and we will surely be coming back next year

Room Tip: overlooking pool
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  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Unalondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 14 July 2014 via mobile

At venus hotel at the moment fantastic pool. Rooms rather small not alot of privacy with glass toilet door. The food is mainly for the spanish not as good as rio park food with more choice. Good location

Stayed July 2014, travelled with friends
Helpful?
3 Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Servigroup Venus

Property: Servigroup Venus
Address: Avenida Filipinas 13, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Benidorm
#8 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Servigroup Venus 3.5*
Number of rooms: 366
Official Description (provided by the hotel):
Location: - The Hotel Servigroup Venus is very well located just 300 m. away from Levante Beach, and other resort facilities. Facilities and services: - There are two buildings communicated by an elegant reception with access to public rooms: restaurant, bars and lounges. - Large sun terrace and a superb freeform swimming pool for children and adults provided with sunbeds and parasols (electrolysis disinfection), summer bar and surrounded by a tropical garden. Children’s playground. - Dracma Cafe with live music and a delicious cocktail menu to enjoy. - Entertainment programme. In July and August day entertainment for children and adults, and night entertainment including live music and open air musical shows at the hotel terrace. - Gift shop. - Free wifi connection throughout the hotel, including outdoor areas. - Internet connection at reception (supplement). - Panoramic lift. - Hotel-owned covered parking spaces (supplement): 155. Rooms: - 366 fully equipped rooms: air conditioning (depends on the season) and heating, bathroom, hair dryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks. The twin rooms have 2 single beds and if the room is occupied for three people, we will add an extra bed. - The hotel also has twin rooms accessible for disabled people with 2 single beds (no balcony / no extra beds possible / advanced booking by phone or email). The bathroom is fully equipped with a shower and elements such as barriers and sink without base. Restaurant: - Restaurant with buffet service and “show cooking”. The buffet offers an exquisite and balanced Mediterranean cuisine, national and international dishes, delicious desserts, special themed menus, special celiac menu on request and options for people with allergy problems. Committed to quality: - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation and dining-room services", and the international equivalent “IQNet Quality System”. Fire and safety installations adapted to current European regulations. ... more   less 
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Also Known As:
Servigroup Venus Hotel Benidorm
Hotel Venus Benidorm
Venus Hotel Benidorm
Benidorm Hotel Venus

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