Well after reading some of the (negative) reviews on here, I must say that most people must go on holiday for a whinge.
This was a fantastic hotel, and probably the best I have stayed in in Spain - and I having been visiting the country on and off for over 30 years.
Where do I start - well I booked independently and arrived at the Hotel with 2 other adults and 4 children aged 11 and under after an hours wait for transport at the airport.
The check in was speedy, efficient and courteous and the receptionist explained everything clearly and sort out a safe for my room all within 5 minutes. Now thats what I call service.
We were placed on the 14th floor, and whilst feeling a little trepidation, I neednt have worried as the balcony and doors to it were really secure - something you dont often find in hotels. The room was superb with two beds for the adults and two sofa beds for the kids. We left these out the whole time we were there as the room was huge. The bathroom was something else - comparable I would say to the Waldorf Hotel in Lodon. It was fab. The air con could be left on all day without any problems. Cleanliness was second to none. One day the maid could not get into my room to clean and returned after 9pm with clean towels and a general tidy up. What service!
Yes the lifts are a little slow but they accomodate between between 10 and 13 people each so we always got in one without problems. The problems arise when people call from the 4th floors down where there are steps from those floors down to reception and pool area. The kids loved the panoranmic lift and you can see the waterpark and beach from them.
The food was always served at the correct temperature, plentiful and varied. There was always something you could eat and my children loved the kids own food section and the minibuffet. Snacks are served in the restaurant outside meal times up until midnight. The tables were cleared promptly and relaid.
We were served (mostly!) in turn by the bar staff, with a great selection of drinks including cocktails within the all-inclusive package. You could also have ice cream and lollies from the bar.
The pools - though not the biggest, they did not get overcrowded as the Spanish took their siesta mid afternoon while the Brits stayed out and then they returned when the Brits were leaving for the day. There was no problem getting sunbeds at anytime, though you could leave your towels from 8am onwards. The only problem with them as stated before is that they are the plastic type that did tend to collapse throughout the day. Saying that there were metal/fabric type beds also available.
Daytime entertainment - there is plenty going on and you are not forced like some hotels to take part. Steve, Miriam and the others do a great job and my kids thought Steve was wonderful, encouraging them in their activities. The down side was the evening entertainment - the mini disco songs were repetative, this followed by either free Bingo or a card game called Hoy! Hoy! (which everyone seemed to love), followed by a different show every night. These were not very good, and if I did not have my children with me I probably would have gone out to bars at this point. The Spanish seemed to love them as they has a slight Spanish bias - due to the fact that a lot of Spaniards were holidaying there at the time of my stay.
The location of the hotel is great for Aqualandia and Benidorm Palace. The beach can be seen from the hotel and there is a bus stop and taxi rank outside. There are numerous bars and shops within metres of the hotel.
I would definately return to this Hotel.
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- Also Known As:
- Dynastic Park Benidorm
- Dynastic Hotel Benidorm
- Hotel Dynastic Park
- Hotel Dynastic Benidorm
- Dynastic Benidorm