We went to this hotel in June for a short break and we couldn't fault it. Room was lovely and modern and view from 19th floor was great. We could always get a sun bed each although these are extremely uncomfortable that you need to use a lilo. We re-booked again to go in school holidays with our 13 year old as we had been impressed with the facilities.
This time we we're extremely disappointed! We had to wait two hours for our room as previous occupants had checked out late as they were Spanish !!!!!! We think this was an excuse as we were told it would be another 20minutes every time we enquired!
When we had checked in and finally got our room we want to the pool and it soon became apparent that a sister hotel used the facilities at this one which made it extremely difficult to find space. Added to the towel brigade putting towels down and never using the beds there were people putting towels and lilos on the floor making it very difficult and dangerous to even walk around the pool area. Staff did nothing about theses problems. Also there's a sign saying no inflatables in the pool at one stage we counted 15! It isn't the biggest pool so this made it almost impossible to get in the pool at all.
This is the same with the restaurant too. The sister hotel occupants took up so much room that it made it very busy for the residents at this hotel an difficult to get seated at dinner time.
Most of the staff were extremely friendly although the maids that clean the room leave a lot to be desired!
Food is typically Spanish all inclusive, but we always found something to eat.
Wi-fi rubbish and kept on crashing!
Altogether not a bad holiday but won't go back at same time of the year!
- Official Description (provided by the hotel):
- Marconfort Benidorm Suites is placed 10 minutes walk from Levante beach and 1.5 Km from Benidorm centre. It is a themed hotel inspired in the 70's, 80's and 90's music. This atmosphere is found in the activities, bars and restaurants and in the decoration. All the guest rooms are spacious suites with a themed decoration. They have a room with two individual beds completely separated from the other rooms, a lounge with two sofa beds, a private bathroom with shower, central heating and air conditioning. All suites have Benidorm and pool area views. The reception is 24-hours, with currency exchange, safe and cloakroom. The hotel has a panoramic elevator to the restaurant, with a big-cafe with sun terrace, an air-conditioned buffet restaurant with living cook show and highchairs for children. It also has an outdoor playground in the pool area, a game, TV and internet room (extra charge). ... more less
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- Also Known As:
- Marconfort Flamingo Benidorm Hotel Benidorm
- Benidorm Flamingo Hotel
- Flamingo Apartments
- Flamingo Benidorm Hotel